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Developed By Carla German, specialist LAUSD Division of Special Education 2014 08-14-14 Planning, Data and Performance Management1.

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Presentation on theme: "Developed By Carla German, specialist LAUSD Division of Special Education 2014 08-14-14 Planning, Data and Performance Management1."— Presentation transcript:

1 Developed By Carla German, specialist LAUSD Division of Special Education Planning, Data and Performance Management1

2 Upon completion of this PowerPoint, you should be able to:  Create a new RSP service record  Inactivate a service record  Interpret prescriptions  Complete RSP service tracking  Understand common errors when tracking  Create a service grid with Push In and Pull Out minutes  Frequently asked questions (push in-out minutes)  Self-monitor (Report 310)  Understand Report SER 311L (30 Day Report), SER 315G (Missing Service Report) and SER 316G (Single Student/Service Audit)  Edit minutes in the Service Log Planning, Data and Performance Management2

3 Part 1 Delivery of Services……………………………………………………………………………………………………………………………………………… Reference Guide ………………………………………………………………………………………………………………………………… Resource Specialist Responsibilities…………………………………………………………………………………………………………………... Part 2 Service Tracking………………………………………………………………………………………………………………………………………… 2.01 Create a new service record…………………………………………………………………………………………………………………………… Inactivating a service record……………………………………………………………………………………………………………………………. Part 3 Prescriptions………………………………………………………………………………………………………………………………………… Reading Prescriptions……………………………………………………………………………………………………………………………… Interpreting Prescriptions………………………………………………………………………………………………………………………… Examples of Prescriptions……………………………………………………………………………………………………………………………… 3.04 Common errors when tracking and delivering services………………………………………………………………………………………… Suggestions to avoid common errors……………………………………………………………………………………………………………….. Part 4 Identifying errors in service tracking……………………………………………………………………………………………………………… Part 5 Push In and Pull Out minutes……………………………………………………………………………………………………………………… 5.01 How to create a service grid…………………………………………………………………………………………………………………………… 5.02 Examples of documenting minutes in General Education and the Learning Center……………………………………………………… Frequently asked questions……………………………………………………………………………………………………………………………. Part 5 Welligent Service Cancellation Codes and Definitions………………………..……………………………………………………………..… Part 6 Self-Monitoring (Report 310P) Single Provider………………………………………………………………………………………………….. Part 7 Key Performance Indicator Reports………………………………………………………………………………………………………………… 7.01 Report SER 311L – 30 Day Service Report (Single School)……….…………………………………………………………………………… Report SER 315 G -30 Day Service Report (Missing Services) Global………………………………………………………………… Report SER 316 G-30 Day Service Audit Report (Single Student/Service Audit)……………………………………………………………. Part 8 Editing Service Minutes……………………………………………………………………………………………………………………………… Step by Step on how to edit service minutes………………………………………………………………………………………………………. Part 9 RSP Monthly Attendance Report…………………………………………………………………………………………………………………….. Part 10 Informational Sheet for RSTs………………………………………………………………………………………………………………………. Part 11 References……………………………………………………………………………………………………………………………………………… Part 12 Who to Contact……………………………………………………………………………………………………………………………………… Planning, Data and Performance Management3

4 Students must be provided special education services at the frequency and duration indicated in their Individualized Education Programs (IEPs). Failure to implement the IEP as written is a violation of federal law. Resource Specialist Teachers (RSTs) are required to use the Welligent Service Tracking system at least weekly to document their delivery of services to students. RSTs and their administrators are also responsible for regularly using Welligent 30 Day Services Reports to monitor service delivery and address any identified issues. In addition to these requirements, the District continues to work towards the achievement of Modified Consent Decree Outcome 13, Delivery of Services, which requires the District to submit evidence from the Welligent Service Tracking system that verifies that students have received their special education services at the frequency and duration required in their IEPs. In the most recent MCD Outcome 13 study for , the MCD Office of the Independent Monitor reported that the District’s performance showed a slight decrease for all targets ; evidence of services, frequency and duration, meeting the evidence target and not the frequency and duration for this outcome Planning, Data and Performance Management4

5 The purpose of this Reference Guide is to provide updated information and procedures regarding the documentation of Resource Specialist Program (RSP) services in the Welligent Service Tracking System by the Resource Specialist Teacher (RST). It includes:  Legal requirements to provide RSP services  Case Carrier vs. Service Provider  Creating and Updating Service Records  Welligent Session Cancellation Codes (Attachment A)  Pending IEP’s and Obtaining Parent Signatures  Required Time Frame for Documenting Services  Scheduling of K-12 Students  RSP Service Provided by Special Education Assistants Planning, Data and Performance Management5

6  Log onto the LAUSD Learning Zone, enroll in, and complete the Online RSP Tracking course.  Pass the online quiz.  Provide certificate of completion to the school site principal.  Log onto the Welligent Service Tracking System and update and/or create current service records for all students on their caseload.  Document services delivered to students within five working days at the frequency and duration indicated in their IEPs.  Provide monthly attendance report to administrator.  Track services on behalf of your Special Education Assistant. If the Special Education Assistant is absent, the RST needs to make up the time. There should be no code attached because ultimately there is a provider there. The RST teacher should try to modify his/her schedule to meet the needs (service minutes) of the students.  After every IEP is held, RST teachers are required to inactivate the previous IEP’s service record and create a new one for each performance area offered in the new IEP’s FAPE 2.  If the RST teacher is out long-term and a substitute is assigned to the classroom, the school will have the substitute fill out a Welligent request for a RSP teacher. Then the school will close all the logs and reopen them with the substitute’s name.  If a new student has entered or matriculated into your school, create a new service record.  If the student has graduated or left the school, inactivate the service record Planning, Data and Performance Management6

7 Schools are highly encouraged to cluster students with RSP services in order to ensure that RSTs are able to provide effective instruction. This strategy is recommended at both the elementary and secondary levels. In addition, IEP teams must always develop interval, frequency, duration, and model of service based on student need and not based on group availability. However, when group sessions are being scheduled students should be grouped with similar frequency and duration intervals in order to prevent over or under servicing. Furthermore, schools that have adopted a block schedule or a 4x4 schedule are highly encouraged to contact their Support Unit for assistance when programming students in order to ensure compliant service delivery. Currently the “FAPE Page 2 Summary of Services” page on Welligent allows some limited flexibility in programming to schools on non-traditional schedules through the use of the future column Planning, Data and Performance Management7

8 The purpose of this Bulletin is to provide policies and procedures to District staff related to the Resource Specialist Program and the role of the Resource Specialist Teacher. It includes:  RST Responsibilities  Roles of the Resource Specialist Teacher  Requirements  Service Delivery  Accountability Planning, Data and Performance Management8

9 Planning, Data and Performance Management9 Clear box (1) (3) (4) (5) (2)

10 Planning, Data and Performance Management10

11 Planning, Data and Performance Management11 Click on Active IEP Click on the SAVE button

12 Planning, Data and Performance Management12

13 Planning, Data and Performance Management Example of an inactive service record  Click Save 13

14 ( 1-5/W/90/RSY) Planning, Data and Performance Management FREQUENCY DURATION SCHOOL SESSION INTERVAL THE SERVICE CAN BE PROVIDED FROM 1-5 TIMES WEEKLY TOTAL MINUTES PER WEEK=90 REGULAR SCHOOL SESSION 14

15 Example (1-5/W/200/RSY) This prescription indicates to provide 200 minutes total per week that can be delivered as Intervals from 1 to 5 times per week. Below you will see some suggestions as to how to record it Planning, Data and Performance Management15

16 Planning, Data and Performance Management16

17 1/W/60/RSY one time a week for 60 minutes. The tracking of this prescription should only read as shown. Any other form of service tracking will put you over the target minutes. Frequencies without ranges should be delivered and recorded as they are prescribed. Note: Any changes to the delivery of service will require an AMMENDMENT to the IEP. For example, if the prescription indicates services once a week, you can not provide the services twice or more times a week Planning, Data and Performance Management17

18 Planning, Data and Performance Management18

19 (2/W/50/RSY) This same prescription recorded differently indicates that services will be delivered twice a week for a total of 50 minutes Planning, Data and Performance Management19

20 ( 2/W/100/RSY)  Incorrect  Correct Planning, Data and Performance Management20

21 (1/W/60/RSY) Same as ( 1-5/W/60/RSY) (2/W/60/RSY) Same as ( 1-5/W/60/RSY) (3/W/60/RSY) Same as ( 1-5/W/60/RSY) (4/W/60/RSY) Same as ( 1-5/W/60/RSY) (5/W/60/RSY) Same as ( 1-5/W/60/RSY) ( 1-5/W/120/RSY) (1/W/120/RSY) Same as ( 1-5/W/120/RSY) (2/W/120/RSY) Same as ( 1-5/W/120/RSY) (3/W/120/RSY) Same as ( 1-5/W/120/RSY) (4/W/120/RSY) Same as ( 1-5/W/120/RSY) (5/W/120/RSY) Same as ( 1-5/W/120/RSY) Planning, Data and Performance Management21

22 Identifying errors in a Service Record  Check the Service Details screen including: “Duration: From and To, Type, Frequency and Time (minutes per). Note: If the “Duration: To” box has an ending date, the service will only appear until it reaches that date on the all reports. This service record needs to be inactivated and a new service records needs to be created for the minutes to be tracked as documented Planning, Data and Performance Management22

23  Verify the Prescription on the IEP  Verify that an ending date has not expired for the service prescription entered on the FAPE Part 2 or the service record.  Review common Errors when delivering and tracking services from the PowerPoint Planning, Data and Performance Management23

24 Planning, Data and Performance Management24

25 The purpose of this Reference Guide is to provide updated guidelines for the development and implementation of a Learning Center in secondary schools. The purpose of the Learning Center is to provide a range of supports for students with disabilities. All secondary schools are required to develop a Learning Center to support students in a collaborative methodology. It includes:  Description  Purpose  Development  Electives  Master Schedule  Instruction  Individualized Education Program (IEP)  Attachment A: List of Curricular Programs Appropriate for the Learning Center  Attachment B: Guidelines for the Development of Summary Statement Planning, Data and Performance Management25

26 A service record is required for all RSP service minutes regardless of the setting, including:  Push-in (Collaborative General Education)  Pull-Out (Learning Center or other special education settings)  Collaborative/Co-Teaching (General Education) Planning, Data and Performance Management26

27 This is a RSP FAPE 2 service grid for a student receiving 400 minutes in general education with no pullout minutes from a General Education setting to a Special Education setting. This student receives RSP services, times on a monthly basis, for the regular school year, addressing the goals of reading and written language in the RSP area of English/Language Arts in a general education classroom Planning, Data and Performance Management27

28  This is a RSP FAPE 2 service grid for a student receiving 480 minutes in general education with no pullout minutes from General Education.  This student receives RSP services, 5-10 times on a monthly basis for the regular school year, addressing the goal of Math in the RSP area of Math in a general education classroom Planning, Data and Performance Management28

29 This is a RSP FAPE 2 service grid for a student receiving 400 minutes in the General Education and 150 minutes in the Learning Center for a total of 550 minutes This student receives RSP services times on a monthly basis for the regular school year, addressing the goals of reading and Written Language in the RSP area of English/Language Arts Planning, Data and Performance Management29

30  This is a RSP FAPE 2 service grid for a student receiving 480 minutes in the general education and 150 minutes in the learning center for a total of 630 minutes  This student receives RSP services times on a monthly basis for the regular school year, addressing the goal of Math in the RSP area of Math Planning, Data and Performance Management30

31 Do I need to create two service grids one for Math and English Language Arts for every student?  It all depends on the student. It is up to the IEP Team to make data driven choices when it comes to establishing goals that will establish service grids. Is there a minimum or maximum amount of minutes the IEP Team can offer?  Refer to Bulletin It is up to the IEP Team to make that decision based on informal and formal assessments, observations, classroom works samples, etc. Can I use “Other”, located in the RSP Area in the service grid, to address and track Learning Center minutes?  The “Other” located in the RSP area in the service grid is meant to address other goals, such as social skills, behavior goals, and many other service areas. Learning Center minutes should be addressed within the Minutes/Interval Pullout from Gen Ed. Please refer to the previous pages to set up push-in and pull-out minutes. Rule of thumb… The Minutes/Interval should always be equal to or greater than Minutes/Interval Pullout From Gen Ed.  See example below Planning, Data and Performance Management31

32 Which interval should I use Daily, Monthly, Weekly, or Yearly?  IEP teams must always develop interval, frequency, duration and model of service based on student need and not based on group availability. If an IEP determines the student will receive services daily then enter the interval as “Daily”; Once or several times a week, use “Weekly”. If the school is on a block schedule and the IEP team determines the service to be monthly, use “Monthly.” Which frequency should I choose? IEP teams must always develop interval, frequency, duration and model of service based on student need. If the team chooses a range (IE:1-5, or 10-20) the minimum number of times the service is delivered, is the low end of the range. For “1-5” the student must receive services at least one time, and up to 5 times. For “10-20”, the student must receive services at least ten times and up to 20 times within the interval Planning, Data and Performance Management32

33 Planning, Data and Performance Management Do not use School Closed (LC) for vacation periods, Welligent calculates the calendar for each student. Entering LC will cause an Above Target if all other service is provided. 33 (SS) Not Applicable code for RSTs

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36  For purposes of this PowerPoint tutorial, no student names are listed Planning, Data and Performance Management36

37 There are three service reports already released in Welligent related to service data that help monitor the tracking of services. Your APEIS, LRE Specialist or school administrator has access to the SER 311L Report.  SER311L – 30 Day Service Report (Single School)  SER 315G – 30 Day Service Report (Missing Services) Global  SER 316G – 30 Day Services (Single Student/Service Audit) Global Planning, Data and Performance Management37

38  Reports are a “snapshot” taken once a week, occurring on Sundays  Services documented (in Welligent) after the “AS OF” dated, will not be reflected  If you want the services provided to be reflected in the snapshot taken, then ensure sessions are documented prior to date that the data is collected (Sunday)  Service prescription (frequency & duration) is taken directly from the Active IEP FAPE-2  “SERVICE NOT ON IEP” Occurs on the 310/311reports when:  An End Date is entered into FAPE 2 of the Active IEP and the End Date has passed, yet the provider continues to provide the service  If a service is not on FAPE 2 of the Active IEP, yet the provider is documenting the service Planning, Data and Performance Management38

39 This report relates to your SER310P and captures the data you entered while tracking services and generates a message identifying whether you are in OK, below or above status. When the services are tracked incorrectly, there will be a discrepancy between the target minutes and actual minutes of service as shown below.  No Service Provided = 0%  Below 85% of Target = 1% to 84.9%  OK = 85% to 100%  Above Target = 100.1% and above Disclaimer: Please note that the information for this report is gathered on the AS OF date. If information for that period is input after the report is run, it will not change until the following week is run Planning, Data and Performance Management Your APEIS, LRE Specialist or school administrator has access to this report. 39

40  It is highly recommended to look at the data in an Excel format in order to filter the service tracking messages Planning, Data and Performance Management40

41 If services are recorded incorrectly, the report message will indicate: “Above or Below Target.” Planning, Data and Performance Management41 Only actual minutes generate from the service documentation.

42 MessageMeaning OKService documentation is within 85% to 100% of the service prescription on FAPE 2. Reminder, students are to receive all services at the frequency and duration required in the IEP. Below 85% of TargetService documentation is below 85% Above TargetService documentation is over 100% of the prescribed service No Service ProvidedServices were not documented during the reporting period. The student will also be listed on the SER315 – 30 Day Service Report (Missing Services) No TargetAlthough Active IEP FAPE 2 indicates service provision, no prescribed amount is specified as the service is not required (e.g. school off-track) during 30 day reporting period Planning, Data and Performance Management42

43  Partial Month: Any month that has less than 20 school days.  Year Limited: is a frequency that is less than 10 times in a year.  Planning, Data and Performance Management

44 Planning, Data and Performance Management RST’s have access to Report 315G. Messages: No Service Logged---There is an active case record but there is no service logged in the past 30 days. (Note: “Target Minutes: must be >0 No Case Record---There is no active case record for this student/service. There is an active record with no end date (student offered SDP) 44

45  This report lists all of the documented service events for that students/service starting at the beginning of the 30 day period up to the “As of” date  For each service event, the report shows whether or not that event was counted in the “Actual Minutes” on the 30 Day Service Reports  The total in “SER 310 Actual Minutes” Column on this report matches the total in the “Actual Minutes” on the other SER310 report for that student and that service  The reason as to whether the event minutes was or was not counted is shown in the “Message” column Planning, Data and Performance Management RST’s have access to this report. 45

46 “Service Not on IEP” Parent/ Legal Guardian may have disagreed with the student’s IEP service in question and service is being provided, continued as “stay put” service under state and federal law. Agreement reached from due process/mediation not yet reflected in IEP document yet. End date entered for service on FAPE 2 has passed, when compared to the snapshot “AS OF” date on report. The service is not on FAPE PART 2. Percentage of service delivery under PCT column is less than expected Documentation of service delivery was logged in after the “AS OF” date on report Shortened month (e.g. school closure) with sessions falling on these days not appropriately documented. Sessions where student did not show have not been documented as “Cancelled: Student Absent.” For RSP Teachers: Details section of the service record was not updated to match FAPE PART 2. No Target Minutes The provider entered an incorrect end date for the service (the program considers this service terminated). The student is a recent transfer and a 30-day IEP has not been held but the provider delivers services. The IEP service is in dispute and considered a “Stay Put”. While providers are able to log services, Welligent is not able to establish target minutes, therefore the program can not calculate minutes delivered Planning, Data and Performance Management46

47 How to Edit ERRORS: Active Service RECORDS or RSP SERVICE cancellation codes Planning, Data and Performance Management47

48 Planning, Data and Performance Management Steps 1-4 STEP 1: Input “Type of Service” (RSP) STEP 2: Input “Service Location” (Your School) STEP 3: Input “Show Dates of Services Between” a. This could be 1 date in both date boxes to display 1 day to input service minutes. b. This could be a range of dates to input service minutes. c. Best Practice: It is not recommended to view or input a range of dates exceeding 5 working days and/or 1 calendar week. STEP 4: My Events a. Click “My Event” box (a black check will appear) to display only your Active Service Caseload RSP Log b. Unclick “My Event” box to show all RSP students with Active Service records at your school. c. Note: There are times when you will deliver RSP services for an RSP student not on your caseload but that you are the provider. You can input these service minutes and only you can edit them. 48

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51 Planning, Data and Performance Management51 Scenario 2

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61 DELIVERY OF SERVICES: Students must be provided special education services at the frequency and duration indicated in their Individualized Education Programs (IEPs). Failure to implement the IEP as written is a violation of federal law. Resource Specialist Teachers (RSTs) are required to use the Welligent Service Tracking system at least weekly to document their delivery of services to students. RSTs and their administrators are also responsible for regularly using Welligent 30 Day Services Reports to monitor service delivery and address any identified issues. In addition to these requirements, the District continues to work towards the achievement of Modified Consent Decree Outcome 13, Delivery of Services, which requires the District to submit evidence from the Welligent Service Tracking system that verifies that students have received their special education services at the frequency and duration required in their IEPs. In the most recent MCD Outcome 13 study the MCD Office of the Independent Monitor reported that the District met the outcome criteria for evidence of service provision and frequency, yet did not meet the requirement for duration. NOTES: RST RESPONSIBILITIES: ONLINE COURSE  Complete RST Tracking Course (Learning Zone) Take & Pass Quiz- Provide certificate to Administrator Service Tracking: input service delivery with 5 working days of provision(Frequency/Duration specified in current IEP) Track minutes for Special Education Assistant-RST must make-up service frequency & duration if the Special Education Assistant is absent-RST modifies their schedule to meet frequency/duration per IEP Provide monthly attendance report to school administrator by the 5 th of the following month RST RESPONSIBILITIES: WELLIGENT IEP SERVICE RECORDS & SELF-MONITORING Create & Update all new service records for SWD’s on caseload Service Records must match FAPE 2 of the ACTIVE IEP Inactivate obsolete service records Create new service records for all students matriculated to your school/caseload Inactivate the service record when SWD are graduating or exiting your caseload/school Services delivered to students must be documented within every 5 working days with the Interval/Frequency/Duration as indicated in the Active IEP. -30-Day Reports must be used to self-monitor RSP Tracking Planning, Data and Performance Management61

62 CREATING A SERVICE RECORD IN WELLIGENT: SLIDE 9-11 Service Record: Service Details Step 1: Clear the “Duration: To” box of the prepopulated date (1 year from start date) Step 2: “Service Delivery Model:” Leave blank Step 3” Confidential is a required box Step 4: Setting: recommended from dropdown is “Co-teaching” Step 4: Complete “Service Applies to” (school session) All Active Service records must be attached to an Active IEP Step 5: Once you have created the service record, click on the IEP Tab & attach or verify that the service record is attached to the Active IEP, by clicking on Active IEP and SAVE INACTIVATING A SERVICE RECORD IN WELLIGENT: S LIDES Service Record: Service Details Step 1: Duration: From date (remains the IEP Start date.) Step 2: Duration To: The End date should be the date the service becomes inactive- Ensure this date is filled in. Step 3: Service Status: mark “inactive” Step 4: Date Closed: prepopulated with “Service Status” INACTIVE Step 4: Primary Provider: Don’t change or make it your name if it is another name Step 5: Served by Unidentified Substitute – check box instead of adding your name as primary provider Step 6: Click on “Save” in the top right of Service Detail Record INTERPRETING PRESCRIPTIONS: INTERVAL/FREQUENCY/DURATION SLIDES Interval-Frequency-Duration must match FAPE 2 Interval (Best practice options for RSP): provided daily-weekly-monthly Frequency(Best practice options for RSP): (#) of times within interval Duration: (minutes) (Best practice options for RSP are per week or month READING PRESCRIPTIONS ON: REPORTS & DAILY/WEEKLY ENTRY LOGS SLIDES (1-5/W/90/RSY) Frequency: 1-5 Interval: W(week)D(daily)M(Monthly)Y(Yearly) Duration:90 (Minutes per interval) School Session: RSY Regular School Year ESY Extended School Year COMP Compensatory CREATING A FAPE2 SERVICE GRID (WITH PUSH-IN & PULL-OUT MINUTES) SLIDES Minutes/Interval- Shows total minutes for the service Minutes/Interval Pullout from General Education: For services outside the gen. ed. classroom subtracted from total minutes for this service (i.e. student is programed into a Learning Center for a portion of this service and service is provided within a gen. ed. Classroom as well COMMON ERRORS: CREATING SERVICE RECORDS SLIDES BEST PRACTICES/SUGGESTIONS SLIDE 21 COMMON ERRORS: TRACKING SERVICES (Reading Reports) SLIDES FREQUENTLY ASKED QUESTIONS (PUSH-IN & PULL-OUT MINUTES) SLIDES “DO’S & DON’T’S”: SLIDE 33 WELLIGENT IEP RSP SERVICE CANCELLATION CODES SELF-MONITORING 30- DAY REPORTS 310/311/315/316 SLIDES SELF-MONITORING REMINDERS SLIDE 38 LEARNING CENTERS SLIDES EDITING SERVICE MINUTES SLIDES Using the Daily/Weekly Service Data Entry Log Editing RSP Service Cancellation Codes: SLIDES 51 Using the Daily/Weekly Service Data Entry Log Editing Service Minutes: SLIDES Another Method Printing: RSP Monthly Attendance Form SLIDES Planning, Data and Performance Management62

63  REF Resource Specialist Program Service Tracking Implementation and Documentation Using the Welligent Service Tracking System.  Learning Zone  1. Enroll and complete the Online RSP Tracking course.  2. Pass the online quiz.  3. Provide certificate of completion to the school site principal.  4. Log onto the Welligent Service Tracking System and update and/or create current service records for all students on their caseload.  5. Document services being delivered to students at the frequency and duration as indicated in their IEPs within five working days Planning, Data and Performance Management63

64 For additional information on RSP Service Tracking, please contact your LRE or APEIS assigned at your school site. For technical questions, contact the Welligent Support Desk at FAX (213) or go to the Welligent Support Section at ad=ptl&_schema=PTL_EP Planning, Data and Performance Management64


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