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Presentation on theme: "10101010101010101010101010101010101010101010101010 1010101010101010101 10101010101010101010101010101010101010101010 1010101010101010101010101010101010101010101010101010101010101010101010."— Presentation transcript:

1 Idaho Technology Summit October 2014

2 CONFIDENTIAL | 2 Overview of TriTech Software Systems The Premier Public Safety Software for Large to Small Police, Fire, and EMS Agencies  Founded in 1993  350+ employees  Headquartered in San Diego, CA  Additional offices in Decorah (IA), Castle Hayne (NC), and Marlborough (MA)  Comprehensive product solution that touches all areas of public safety: CAD RMS Search & Analytics EMS Mobile Jail  Provides both on-premise and cloud solutions for all sizes of agencies and jurisdictions  Exclusively focused on the Public Safety industry for over 20 years  Over 2,700 installations, including 71 of the top 100 U.S municipalities, across 7 different countries Key Stats

3 CONFIDENTIAL | 3 Global Customer Base of Over 2,700 Installations Memphis Police Department (TN)  RMS  940,000 calls annually  2,300 sworn officers  Supports Law, Fire and EMS Dallas Police Department (TX)  CAD, Mobile  1.2 million annual calls  317 dispatchers/call-takers  Supports Law, Fire and EMS California Highway Patrol  CAD, Mobile  20,000 incidents per day  3,000 mobile units  7,300 sworn officers  3,200 civilian personnel El-Paso-Teller County Authority  9-1-1, CAD, Mobile, Browser  250,000+ calls annually  50+ dispatchers/call-takers  Supports Law, Fire and EMS Columbia Police Department (SC)  9-1-1, CAD  Over 1 million calls annually  362 sworn officers  Supports Law, Fire and EMS 80,000 sworn officers | 200 million people protected | 71 of top 100 municipalities | Across 7 Countries 100% implementation success rate | 98% maintenance renewal rates | 91% customer satisfaction San Antonio Police Department (TX)  CAD  1.5 million calls annually  176 dispatchers  Supports Law, Fire and EMS Hamilton County Emergency Communications District  9-1-1, RMS, FBR  690,000 calls annually  positions  Supports Law, Fire and EMS personnel across 26 various agencies

4 CONFIDENTIAL | 4  Municipal Jails  Juvenile, Municipal, State and Federal Courts  Attorneys General  Juvenile Detention  State and Federal Prisons  Probation Parole Responders  State Law Enforcement  Municipal Law Enforcement, Fire and EMS  Private Ambulance Service Providers  Federal Enforcement Agencies and Homeland Security Records Management Citations Field Reports Fire Inspections Schedules State/Federal Reports Public Safety Organizations Need Integrated Solutions to Connect Departments and Manage Workflows 47 Records Management Booking Records Case Information Digital Fingerprints Forensic Information Property and Evidence Investigators Judiciary & Corrections  NG9-1-1  CAD  Notifications  Tactical Mapping  Statistical Reporting  Incident Management  Intelligence  Analytics Command & Control Legacy Technology Not Capable of Handling Current Agency Demands – Mobile, GIS, Text, Images and Video

5 CONFIDENTIAL | 5 Inform CAD – The New Standard in Public Safety Software TriTech Inform CAD significantly improves the efficiency of emergency response through unified workflow and decision making  Prioritizes incoming calls using the geo-centric features and allows high priority calls to be answered more quickly  Links relevant caller data from multiple systems in order to present meaningful information to the call taker before the call is even answered RMS CAD NG9-1-1 Inform CAD All-In-One Solution Voice Text Photo Video VOIP Mobile Integrated Telephony with CAD Rapid Triage and Prioritization Advanced Responder Alerts Sensor Telematic s Public Switch Single User Interface(Live & Historical Information) + Historical InformationAdvance NotificationNG9-1-1 ReadinessCall Prioritization

6 CONFIDENTIAL | 6 Full Product Suite For Public Safety  Comprehensive product suite touches all areas of public safety  Enables TriTech to be the central hub connecting agencies and jurisdictions of all types and sizes  Enterprise grade Inform platform supports medium to large agencies  Easy to deploy Perform and Respond platforms targeted at smaller agencies  Next Generation capabilities in and advanced search & analytics, supported by strong patent protections  Modular approach across platforms enables land and expand strategy and drives future upsell opportunity  Flexible deployment models supporting both on premise and cloud-based use cases  Highly scalable technology platform integrates all types of digital data – mobile, GIS, text, images and video  Supports both mobile and back office locations and users Highlights

7 CONFIDENTIAL | 7 TriTech Software Systems I Proprietary & Confidential 7

8 CONFIDENTIAL | 8 Cloud Deployment Model Financial Considerations Benefits of a Subscription Model – agencies pay for “usage” and not a “system” Ease of Administration Automatic Software Upgrades Periodic hardware refresh Lower up-front costs Easy to scale

9 CONFIDENTIAL | 9  Largest State Police Agency in the US  Sworn Officers: 7,300  Civilian Personnel: 3,200  Square Miles: 164,000  Population: 36.5 Million  Incidents per day: 20,000+  CAD Positions: 400  Mobile Units: 3,000  Supporting 25 communication centers via 4 main hubs throughout California  All hubs linked through seamless CAD to CAD interface California Highway Patrol, CA

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11 CONFIDENTIAL | 11 TriTech Inform Integrated Suite Inform CAD Inform Mobile Inform RMS - Inform FBR Inform Jail Management Benefits Enhanced Search/Analytics of Enterprise-Wide Data More Efficient Call Handling Improved Synergy/Communication Redundant Data Entry is Eliminated Streamlined Booking/Arrest Reporting Consolidated Master Indices

12 CONFIDENTIAL | Systems is Expensive and Limiting 46 Single points of failure Limited connectivity for shared response and overflow No shared data

13 CONFIDENTIAL | 13 Multi-core Shared System Regional systems can provide back up for a significant event. Each agency does not need to sacrifice their unique characteristics – no local compromises

14 CONFIDENTIAL | TriTech Software Systems


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