Presentation on theme: "Training Needs Analysis"— Presentation transcript:
1 Training Needs Analysis Aline Becerril VegaInternational Instruction Center Airport and Air Auxiliary Services ASAMinistry of Communication and Transport SCT , México
2 Panel 1 Training Needs Analysis How to enhance performance effectiveness through competency based training needs analysis?
3 SCT DGAC ASA Application context MEXICAN ASSOCIATIONS SENEAM GovernmentSCTMinistry of Communication and TransportTrasportation Under SecretariatDGACNational Civil Aeronautic AuthorityASAAirport and Air Auxiliary ServicesSENEAMMexican Aerial Navigation Services
4 Application context Network Services ASA 49 years experience in airport planning, building, operation and administration.Aviation fuel service provider.61 fuel stations18 airports operated directly5 airports operated in partnership
5 Application context CIIASA México In operation since June 2010. Training areas:SafetyAviation FuelAirport MaintenanceAirport OperationsTarget population:ASA employee training (internal).Training for civil aviation community in the region (external).Security and FacilitationAviation Human FactorCRMMRMGRMTRM
6 Competency-based Training TRAINAIRJanuary 2009Recognition as a training center.Mexican Aeronautical Authority DGAC.June 2010ASTC Aviation Security Training CenterMay 2011TRAINAIR PLUS AssociateTRAINAIR PLUS full MemberSeptember 2012Re assessment TRAINAIR PLUSMay 2014
7 Panel 1 Training Needs Analysis How to enhance performance effectiveness through competency based training needs analysis?Challenges:Measurement → Previous → Basis.Defined goals.- what needs to be improved?Defined training actions/solutions (non training actions/soluctions)Evaluation plan → Measurement → Post → Effectiveness?
8 Training Needs Assessment Detection and diagnosisOperationProductivityProcesses and process indicatorsProblem AnalysisPersonnelServicePerformance EvaluationActual performance vs required performanceMeasuring and monitoring of behaviors modified through trainingJobAnalysisCompetenciesFunctions / TasksUpdated and consistent with the actual operation.
9 Training Needs Assessment Internal and external factors of the organizational systemInternational and National standards / RegulationOrganizational strategic objectivesGoals and strategies of the operationJob(competencies , performance, standards, procedures...)StrategicTacticalPreliminary StudyOperational
10 Training Needs Assessment Complementing the job analysisApproval → Central Technical Area / Managers → StrategicApproval → Subject Matter Experts → TacticalDACUM → Chief or Supervisor↕DACUM → Employee → OperationalJob Analysis
11 Training Needs Assessment Complementing the job analysis
12 Training Needs Assessment Complementing the job analysis
13 Training Needs Assessment Classification and Integration CAPACITACIÓN 2014 PARA TÉCNICOS DE MANTENIMIENTOCMDN “Mantenimiento electromecánico y de ayudas visuales en la Certificación de Aeródromos"(50 horas)MRM Mantenimiento (6 horas)Electricidad con enfoque a instalaciones eléctricas en aeropuertos. (8 horas)Electrónica para equipos de ayudas visuales. (16 horas)Reforzamiento del uso y manejo del Equipo de Protección Personal (2 horas)
14 Compliance with national and international standards Training Needs AssessmentAnalysis priority criteriaCompliance with national and international standardsCertification Programs / RegulationsSupport and improve the operation.Organizational competencies.Desirable and complementary Job Topics.
15 Training Needs Assessment Instructional programs with defined purposesPrecise and specific training actions for the jobQuality vs quantityBenefits
16 Training Needs Assessment Evaluation planDocument assessmentPerformance evaluation itemsMonitoringMeasurement …
17 COME TO MEXICO SOON AND VISIT CIIASA! WEBSITEALINE BECERRIL VEGA