1. Training Needs Analysis
Aline Becerril Vega
International Instruction Center Airport and Air Auxiliary Services ASA
Ministry of Communication and Transport SCT , México

2. Panel 1 Training Needs Analysis
How to enhance performance effectiveness through competency based training needs analysis?

3. SCT DGAC ASA Application context MEXICAN ASSOCIATIONS SENEAM
Government
SCT
Ministry of Communication and Transport
Trasportation Under Secretariat
DGAC
National Civil Aeronautic Authority
ASA
Airport and Air Auxiliary Services
SENEAM
Mexican Aerial Navigation Services

4. Application context Network Services ASA
49 years experience in airport planning, building, operation and administration.
Aviation fuel service provider.
61 fuel stations
18 airports operated directly
5 airports operated in partnership

5. Application context CIIASA México In operation since June 2010.
Training areas:
Safety
Aviation Fuel
Airport Maintenance
Airport Operations
Target population:
ASA employee training (internal).
Training for civil aviation community in the region (external).
Security and Facilitation
Aviation Human Factor
CRM
MRM
GRM
TRM

6. Competency-based Training
TRAINAIR
January 2009
Recognition as a training center.
Mexican Aeronautical Authority DGAC.
June 2010
ASTC Aviation Security Training Center
May 2011
TRAINAIR PLUS Associate
TRAINAIR PLUS full Member
September 2012
Re assessment TRAINAIR PLUS
May 2014

7. Panel 1 Training Needs Analysis
How to enhance performance effectiveness through competency based training needs analysis?
Challenges:
Measurement → Previous → Basis.
Defined goals.- what needs to be improved?
Defined training actions/solutions (non training actions/soluctions)
Evaluation plan → Measurement → Post → Effectiveness?

8. Training Needs Assessment
Detection and diagnosis
Operation
Productivity
Processes and process indicators
Problem Analysis
Personnel
Service
Performance Evaluation
Actual performance vs required performance
Measuring and monitoring of behaviors modified through training
Job
Analysis
Competencies
Functions / Tasks
Updated and consistent with the actual operation.

9. Training Needs Assessment
Internal and external factors of the organizational system
International and National standards / Regulation
Organizational strategic objectives
Goals and strategies of the operation
Job
(competencies , performance, standards, procedures...)
Strategic
Tactical
Preliminary Study
Operational

10. Training Needs Assessment
Complementing the job analysis
Approval → Central Technical Area / Managers → Strategic
Approval → Subject Matter Experts → Tactical
DACUM → Chief or Supervisor ↕
DACUM → Employee → Operational
Job Analysis

11. Training Needs Assessment
Complementing the job analysis

12. Training Needs Assessment
Complementing the job analysis

13. Training Needs Assessment
Classification and Integration CAPACITACIÓN 2014 PARA TÉCNICOS DE MANTENIMIENTO
CMDN “Mantenimiento electromecánico y de ayudas visuales en la Certificación de Aeródromos"
(50 horas)
MRM Mantenimiento (6 horas)
Electricidad con enfoque a instalaciones eléctricas en aeropuertos. (8 horas)
Electrónica para equipos de ayudas visuales. (16 horas)
Reforzamiento del uso y manejo del Equipo de Protección Personal (2 horas)

14. Compliance with national and international standards
Training Needs Assessment
Analysis priority criteria
Compliance with national and international standards
Certification Programs / Regulations
Support and improve the operation.
Organizational competencies.
Desirable and complementary Job Topics.

15. Training Needs Assessment
Instructional programs with defined purposes
Precise and specific training actions for the job
Quality vs quantity
Benefits

16. Training Needs Assessment
Evaluation plan
Document assessment
Performance evaluation items
Monitoring
Measurement …

17. COME TO MEXICO SOON AND VISIT CIIASA!
WEBSITE
ALINE BECERRIL VEGA