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Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014.

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Presentation on theme: "Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014."— Presentation transcript:

1 Automotive Claims Management Innovation International Insurance Forum Istanbul – April 7 th, 2014

2 IIF Istanbul – April 7 th, 2014 Solera is the global leader in Auto Claims Processing Manual Claims Automated Claims 56% market share Combined Competitors’ Market Share Global Vehicle Collision Market : 100m Claims / Year #1 or #2 on almost each of our markets claim processed every second employees worldwide 50m

3 28countries 68countries 100countries 57% of global population served % of global population served % of global population served International growth is crucial to capture the remaining 50% IIF Istanbul – April 7 th, 2014

4 We provide our solutions to insurers worldwide IIF Istanbul – April 7 th, 2014 (and many others)

5 IIF Istanbul – April 7 th, 2014 $115m invested in R&D every year to further increase our technological leadership San Diego DDC-US Sao Paulo DDC-BR MadridDDC-SP ParisDDC-FR MindenDDC-GE BeijingDDC-CH MunichGAC-STC ZurichCore 550+ employees dedicated to R&D MexicoDDC-MX Partnership with 50+ major OEMs 99% database coverage in advanced markets Covers passenger cars & trucks & two wheelers SeoulDDC-SK Currently being setup

6 AUTO PLATFORM Automatic Check Solera Tech. Center VIN & Registration Valuation & Salvage Mgmt. BIG DATA PLATFORM Business Intel. Tool Predictive Analysis Fraud Prediction DIGITAL PLATFORM AudaWatch Mobile Apps Our product portfolio is divided into 3 platforms IIF Istanbul – April 7 th, 2014

7 The Value Proposition is the key concept behind each Solera service IIF Istanbul – April 7 th, 2014 Calculation Fraud Detection 1.Reduces cycle time 2.Increases customer satisfaction 3.Reduces average claim cost by ~15% Parts 1.Enables parts suppliers competition 2.Marginalizes black market usage 3.Reduces average parts cost by ~15% 1.Uses claims history to predict fraud 2.Identifies misbehaving customers 3.Detects international fraud networks ~15% claim cost reduction 1/150 fraudulent claims 10-20% parts cost reduction

8 VIDEO 2020 IIF Istanbul – April 7 th, 2014

9 QUESTIONS? Arnaud AGOSTINI Regional Managing Director France – GCC – Greater Middle East – Netherlands – North Africa – Switzerland – Turkey – Vietnam IIF Istanbul – April 7 th, 2014


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