Presentation on theme: "EMPLOYEE ENGAGEMENT Why Employee Engagement is Important for Your Organization Presented by Columbus Area Labor-Management Committee."— Presentation transcript:
1EMPLOYEE ENGAGEMENTWhy Employee Engagement is Important for Your OrganizationPresented byColumbus Area Labor-Management Committee
2EMPLOYEE ENGAGEMENTYour Presenters: Dr. Jim Cowles Executive Director Meredith Porterfield Program Manager Columbus Area Labor-Management Committee
3EMPLOYEE ENGAGEMENT What Is It? According to Wikipedia: An "engaged employee" is one who isfully involved in, and enthusiastic abouttheir work, and thus will act in a waythat furthers their organization'sinterests.
4EMPLOYEE ENGAGEMENT Organizations today face tremendous challenges. Why Is Employee Engagement Important?Organizations today face tremendous challenges.Customer demandsRapid changeDoing things the same way isn’t working any more.Need more and new ideas to face the competition.
5EMPLOYEE ENGAGEMENT Helps with job retention Why Is Employee Engagement Important?Helps with job retentionCan encourage more flexible environmentsBetter use of limited resources.
6EMPLOYEE ENGAGEMENT Basic Principles: The person who does a job usually knows the most about that job.Most people want to be informed and involved.Everyone deserves a voice in determining their own future.Healthy organizations are in everybody’s interest.
7EMPLOYEE ENGAGEMENT People drive change. People make the difference. Unless people are involved andcommitted to making fundamentalchange, any employee engagement process will not work.
8EMPLOYEE ENGAGEMENT Advantages: Greater productivity & efficient use of time.Better workplace communication.Improved relationships and higher trust levels between employees and management.
9EMPLOYEE ENGAGEMENT Advantages: Can be effective in unionized or non-unionized organizations.Opportunity for REAL problem-solving.
10EMPLOYEE ENGAGEMENT How do you achieve it? Develop a culture where employees feel valued and can contribute their ideas freely.
11Employee Engagement How do you achieve it? Make the commitment to the processSelect a team or teamsProvide trainingIdentify a problemUse good problem solving processesWork to solve the problem, not affix blame
12EMPLOYEE ENGAGEMENTHow do you achieve it?Need to demonstrate commitment through actions, not just wordsHave an open mind and be willing to take some risksActively listen to employee ideas and provide feedback
13EMPLOYEE ENGAGEMENTHow do you achieve it?May have to go the “extra mile” to show the importance of doing this, develop trustStart with a small project or something most would agree is important.Sometimes better to have outside facilitator to help
14EMPLOYEE ENGAGEMENT Not easy Be aware – this process:Not easyBe patient. It takes time and determination – not a quick fixNot a cookie-cutter approach
15EMPLOYEE ENGAGEMENTBe aware – this process:Must be consistent – all the time, not stop & startNo finger pointing
16EMPLOYEE ENGAGEMENTBe aware – this process:There must be mutual respect and empathy, treat each other as equalsMust be honest, share information
17EMPLOYEE ENGAGEMENT A Word About Professional Outside Assistance: Can make a new process easierConfronting issues can be difficult when everyone has a stake in themCan help keep the process movingProfessionals bring experiences from other organizations
18EMPLOYEE ENGAGEMENT A Word About Professional Outside Assistance: Help build trustCan help build a more cohesive teamProfessionals have tools and techniques to help groups as neededCan be more cost efficient
19EMPLOYEE ENGAGEMENTFor more information or assistance with your employee engagement process, contact: Columbus Area Labor-Management Committee