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NRW TECHNIQUES & SMART METERING TO IMPROVE OPERATIONAL EFFICIENCIES ACWUA, AMMAN – JORDAN, 27-31 JANUARY 2013.

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Presentation on theme: "NRW TECHNIQUES & SMART METERING TO IMPROVE OPERATIONAL EFFICIENCIES ACWUA, AMMAN – JORDAN, 27-31 JANUARY 2013."— Presentation transcript:

1 NRW TECHNIQUES & SMART METERING TO IMPROVE OPERATIONAL EFFICIENCIES ACWUA, AMMAN – JORDAN, JANUARY 2013

2 WORLD DEMAND FOR WATER BY % Sources: US Energy Information Agency and United Nations IN 48 COUNTRIES WILL FACE SCARCITY BY billion

3 THE NON REVENUE WATER CHALLENGE Source: Global Water Intelligence (UK), RiverNetwork (Portaland)

4 How to addresses the waste? WATER CONSERVATION Manage the increasing demand for water Reduce water losses Engage consumer in conservation efforts

5 »Itron Program to address Water Loss Reduction on Apparent loss INTERNATIONAL RECOGNIZED CLASSIFICATION 10-12% of Total Volume

6 NRW LOSSES SEGMENTATION 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Volume (%) BILLED AUTHORIZED CONSUMPTION Measured, low uncertainty (+/- 2%) METER INACCURACIES AND DATA ERRORS Estimated, high uncertainty (+/- 30%) Low investment REAL LOSSES Calculated by substraction, mid uncertainty (+/- 17%), High investments UNBILLED AUTHORIZED CONSUMPTION Estimated, high uncertainty (+/- 50%) UNAUTHORIZED CONSUMPTION Estimated, high uncertainty (+/- 50%) Apparent Losses Represent 30% of overall losses (NRW)

7 SOURCES OF APPARENT LOSSES – METERING METERING BILLING READING  At Start: Inadequate selection  With time: Ageing, loss of accuracy  Typing error  Purposely mis-reading  No reading  Wrong index  Overbilling  Revenue loss 7

8 METERING ADDED-VALUE CHAIN How data becomes useful Intelligence from the very beginning and at every step. Data actionable starting with its creation.

9 12 Nov Backflow - index Leakage detection High Peaks Values above threshold index Values below threshold index over & under sized meter flags logging intervals Automatic time synchronisation Meter reversed alarm Meter blocked alarm Time of use index Event log book SMART = no longer just a meter reading

10 868 MHz 200mW/38400 B GPRS/Ethernet FTP Server 433MHz 10mW/2400 B Internet/ Intranet link Utility Mainframe (Billing System / Customer Information System) Customer Care software Data is automatically filtered and exported to the data center, billing system or knowledge applications. EverBlu Software SYSTEM OVERVIEW – Medina City EverBlu Collector Cyble, Pulse and Option Board EverBlu Access Point Customer forecasting software

11 Fixed Data Collection System (FDC)

12 Add Access Point to communicate with collector

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16 Total consumption in 21\7\2010 = m³. The meter was reversed in 27\7\2010. Then the meter was reinstalled again in the right position on 15\8\2010 at 10am. Total consumption = m³ Total volume consumed during the time the meter was reversed is m³ (29 m³ for the above mentioned duration + 95 m³ accumulated backflow) This Fraud was costing the Utility 1,140 m³ / year TAMPER/FRAUD Detection This example is about a real life tampering situation where the water meter was Re-Installed by the tenant to reduce the large consumption index of the meter.

17 LEAKAGE EXAMPLE Vacant Premises

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20 Handhelds HHU collection software Meter Data Collection Energy Forecasting Distribution Asset Optimization Revenue Protection Customer Care Meter Data Management Prepayment Managed Services Metering

21 21 Data workflow A city with 100ku Customers: 24x365x100,000 = 876 Million Reads per Year !

22 DMA MANAGEMENT TO REDUCE LOSSES Customer Care Software – My Meter Groups Screen Aggregated District Feb 15 12:00 AM All readings are time synchronized District Meter

23 Water Utility X: 500k customers Production 110 Million m3/year Total Billed 70 Million m3/year Top 1Ku customers consume 28 Mm3/year Itron program focus on the top 1k customers Investment €3 Million over 3 years Additional invoicing of 5 Million m3/year Value = 5 Million €/year additional Billing Program duration 3years: €15 Million Network efficiency BeforeAfter 70/110 = 63.6% 75/110 = 68% NRW 36.4% NRW 32% REAL LIFE CASES (UTILITY NAME CONFIDENTIAL) Water Utility Y: 240k customers all residential Production 28 Million m3/year Total Billed 16 Million m3/year Itron program focus on 120k customers Investment €6 Million over 8 years Additional invoicing of 2.5 Million m3/year Value = 3.8M€/year additional Billing Program duration 8 years: € 30 Million Network efficiency BeforeAfter 16/28 = 57% 18.5/28 = 66% NRW 43% NRW 34%

24 Thank You


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