Presentation on theme: "MORE ABOUT E-MAIL & BUSINESS CORRESPONDENCE. Inquiry Request Enquiry Proposal Offer Quotation Have you ever write email or business correspondence."— Presentation transcript:
Inquiry Request Enquiry Proposal Offer Quotation Have you ever write email or business correspondence using those forms? What is exactly?
Personal email to a colleague Asking some information Official request of information on a specific product or service From a company to a company, leading to a transaction Inquiry or enquiry:
is often used in business English, Subsequently, it is written: In formal or semi-formal English Never in informal language Inquiry – Enquiry:
Hi, what’s up, cheers! Best wishes!!! Impolite, inappropriate for business correspondence. RGDS, BST RGDS, THKS! TQVM, x3 GOODS TO BE SHPD… Never use abbreviation in business correspondence, even for internal use or to a colleague. Never use !
From: Yvonne Felltham. To: Tracey Cook Subject: Fax to S.A. Importers Pls Fx pgs 24 – 6 of ur current ctlg to Mohammed Kassim, Dir. S.A. Importers Ltd. Riyadh. (Fx #+966 134981). Ref. tableware – nw lns. No need for cvr ltr – jst wrte “As Requested. I hope this is helpful. YF” on transmission form. Many thks. Yvonne Felltham – 17 th Sept 2012. Rewrite in a more professional form. Exercises 1.A.
Fax British crystal ltd. Glazier house, green lane, derby de1 1rt To: From: Fax No:Subject: Date:Page/s: Please write the fax to Mr. Mohammed Kassim as per Yvonne Felltham’s instruction. Exercises 1.B.
Answer from Mr. Mohammed Kassim. You are his assistant; your assignment is to write the inquiry to Yvonne Felltham from his notes. “York” range is avail. bfr end Oct.? Approx. Sales fig. For “Cambridge” range in other MKTS? Bristol” range avail. in Green? (Can’t read fax) “Durham” range – dishwasher proof (Can’t read fax) Exercises 2.A.
Dear Yvonne Many thks fr yr fx. Jst a fw frthr qstns: Mohammed Kassim Director S.A. Importers Ltd. Al manni way, ri yadh Saudi Arabia M.Kassim@saimo.co.sa Exercises 2.A.
NounVerbAdjective/ Adverb Antonym An InquiryTo InquireTo reject, to deny A RequirementTo RequireTo allow, it’s not an obligation A Request An email To thank Grateful To offer A Quotation A reply Vocabulary