Presentation on theme: "English for s English for s I. Enríquez, PhD ; E. Garbey ,MA"— Presentation transcript:
1 English for emails English for emails I. Enríquez, PhD ; E. Garbey ,MA English Language TV studentsEnglish for s
2 firstname.lastname@example.org English contest email@example.com English contest
3 Make a cross to represent how much you agree or disagree 1.- You need the same language skills to write an as you do to write a letter.2.- if you can speak English well, you can write good s.3.- Accuracy is still very important when writing s.4.- If you need an answer straight away, it is better to use the phone than to send an .
4 Just a brief message to tell u we arrived safe and sound. Safe & soundSafe & soundHelloJust a brief message to tell u we arrived safe and sound.Love, Dorothy
5 Match the words on the left with the Spanish definitions on the right. 1. Attachment2. Deleted items3. Drafts4. Forward5. Inbox6. Outbox7. Reply8. Send/receive9. Sent items10. Subjecta. Asuntob. Enviar/Recibirc. Respuestad. Elementos enviadose. Enviar af. Elementos Borradosg. Ficha de Salidah. Borradori. Ficha de Entradaj. Anexo
6 Hints on writingSubject line: It is short and gives information about the content of the message.Opening sentence: To explain the reason why you are writing.Formal: I'm writing to…Friendly and informal: Just a quick note toAn advantage of s is that they are quick and direct. Most s have the following structure:
7 Hints on writingSalutation: It can be formal or informal.Formal: Dear Mr, Mrs, Ms…Less formal: Dear LarryInformal: Hi/Hello Mary ( or just the name)Very informal: No salutationMain text or body: usually brief to explain the details of the message.Very often s-especially those from English speakers - can contain a lot of acronyms and abbreviations.
8 Hints on writingConclusion: To tell the reader what kind of response, if any, you expect.Friendly ending, can be used in formal and informal s: Looking forward to your reply.Informal ending to indicate a reply is necessary: Hope to hear from you soon.
9 Hints on writingClose: Like the salutation, this can be formal or vey informal.Very formal: Yours sincerelyFormal and informal (very commonly used): Regards/Best wishesFriendly, informal: Bye/All the Best/BestWhen writing to close colleagues: Name only (or initials)
10 Some useful and commonly used acronyms and abbreviations. & + : and/plusam: in the morningappt: appointmentasap: as soon as possibleat the mo: at the momenteg: for exampleie: in other words
11 E-Mail abbreviations pls: please pm: in the afternoon Re: regarding/aboutwk: weekyr: year/yourThx: thanks.Tia: Thanks in advanceFAQ: Frequently asked questionsCU: See youFYI: For your information
12 E-Mail abbreviations Rgds: Regards BTW: By the way Info: Information. Fwd: Forward, which means that you send the same to another colleague.2: ToU: YouRU: Are youREQ: Request, when you want someone to do something for you.ATB: You write this as a close, to wish someone well.
14 to answer, to ask, to get in touch with, Match the vocabulary used in formal s with the less formal vocabulary below.to answer, to ask, to get in touch with,to help, to need, OK, to put off,to be sorry, to set up, to tell
15 1. convenient = _____2. assistance = _____3. to inform = _____4. to reply = _____5. to regret = _____6. to contact = _____7. to postpone = _____8. to arrange = _____9. to enquire = _____10. to require = _____
16 1. convenient = ok2. assistance = help3. to inform = to tell4. to reply = to answer5. to regret = to be sorry6. to contact = to get in touch with7. to postpone = to put off8. to arrange = to set up9. to enquire = to ask10. to require = to need
17 Complete the email with words from the list. 1. convenient2. to inform3. to reply4. to contact5. to postpone6. to arrange7. to enquire8. to require
18 Dear Mr. DavisI'm writing to ____about your products. Our company has diversified . Apart from what we've traded, we now ___ products for the golfers. Could we ___ a meeting with your sales reps to ____us about your products? Next week would be ____for us. Please ____ my assistant, directly.Best regards,Zed Holland
19 Dear Mr DavisI'm writing to enquire about your products. Our company has diversified . Apart from what we've traded, we now require products for the golfers. Could we arrange a meeting with your sales reps to inform us about your products? Next week would be convenient for us. Please contact my assistant, directly.Best regards,Zed Holland
20 Complete the table with the phrases below a. I am sending you …, b. if you need any help,c. Please answer ASAP, d. Can you help?More FormalWould you be able to help…?Do not hesitate if you require further assistanceI'd appreciate a reply asap.I am pleased to send…Less Formal
21 Complete the table with the phrases below a. I am sending you …, b. if you need any help,c. Please answer ASAP, d. Can you help?More FormalWould you be able to help…?Do not hesitate if you require further assistanceI'd appreciate a reply asap.I am pleased to send…Less Formal1 - d2- b3 - c4 - a
22 Unscramble the words below and use them to complete the gaps *snde *antttmahce *apsa * eqyuirn *rqtseuePlease answer _______________Please send the price list in the _______Your _____ is being processed.Can you ______ me …?Thank you for your _____
23 Unscramble the words below and use them to complete the gaps *send *attachment *asap * enquiry *requestPlease answer asapPlease send the price list in theattachment3. Your request is being processed.4. Can you send me …?5. Thank you for your enquiry.
24 Read the email below and: - find informal language - write the words the abbreviations stand for
25 Hi Mark!I'm coming over to Brighton 4 aconference in 2 wks & waswondering if U could sort outsomewhere for me to stay? I don'thave much information about hotels.Can you help me pls?Reply ASAPBest wishesFrank
26 Hi Mark!I'm coming over to Brighton for aconference in two weeks and I waswondering if you could sort outsomewhere for me to stay? I do nothave much information about hotels.Can you help me please?Reply as soon as possible.Best wishes,Frank
27 firstname.lastname@example.org homework Write an . Use the content learnedhomework
28 Use the notes below to write an email to a client to set up a meeting. SatSecond meeting to finalize terms and conditions next weekThree possible times:Tuesday 15/4 9 a.m.Wednesday 16/4 any timeThursday 17/4 afternoon any timeNeed information on the conference schedules (booking ends tomorrow noon)
29 Now look at the client's diary and write a response. Monday:Tuesday: Meeting the executive board9-11 amWednesday: Visiting convention center all dayThursday: Meeting colleagues amFriday:Saturday:Sunday: Camping with family and friends
30 Summary The lesson dealt with the language used for writing s , andsome of the common abbreviations and acronyms in s