1. Walgreens Kutztown DC Annual Inventory RF Full Case Count Training

2. Kutztown Inventory 2010 Purpose To provide comprehensive inventory count team training by assigned area and area specific equipment. Our objective is to ensure a successful D.C. Inventory.

3. Kutztown Inventory 2010 Overview General Counting Procedures Typical RF counting screens. Normal Counts. Empty Locations. Write-Ins. Exceptions that may occur while counting.

4. Kutztown Inventory 2010 Counting Each count team will consist of two counters. There will be one RF per team. Both counters will count independently every location and agree upon a final case count. Counters will verify item to description.

5. Kutztown Inventory 2010 Inventory Schedule All second shift counters will start at their normal time on Thursday, April 29 th in order to complete outbound. All first shift will start at 6 AM on Friday, April 30 th. All second shift will start at 2:30 PM on Friday, April 30 th. Breaks will be staggered by count team, your Team Leader will give you the break schedules.

6. Kutztown Inventory 2010 Definitions Pre-count – some locations will be pre-counted prior to inventory day and, if there is no movement, you will not be directed to count those locations again. Expect to be directed to skip certain locations in your aisle due to pre-counts. UPC – you may need to verify UPC to identify item number – the barcode can be found on the selling unit, you may need to open the case.

7. Kutztown Inventory 2010 RF Counting You will be given a starting and ending location to count. Once the last location has been counted, do not move on. Contact your Function Manager for a new starting location. When counting, always count from the item to the RF.

8. Kutztown Inventory 2010 RF Counting Restack all rat-picking prior to counting. Count all items in a location. Start with the top left hand case of each item and count from left to right, top to bottom. There may be exceptions where a pallet has different tier amounts. Complete counting all items in location before moving on. Sign off RF when done with assigned counts.

9. Kutztown Inventory 2010 Count Left to Right -Top to Bottom From Product to RF

10. Kutztown Inventory 2010 How to determine Case Pack Case Pack is based on number of SKUs per case. Some hints regarding casepacks… Check the item description. Do not rely on the pallet tag case pack -- this amount may be incorrect. Remember… casepacks displayed on the RF are not always accurate. You must verify each one!

11. Kutztown Inventory 2010 Log On User ID.…: BSMITH Password…: ******

12. Kutztown Inventory 2010 Select option 3 -- Count/Adjust and press ENTER Getting Started 1 PRODUCT MOVEMENT 2 SHIPPING 3 COUNT / ADJUST 4 INQUIRY 5 E-COMMERCE ASSIGN 6 CMD LN 0 RXR OVR CHOOSE & SEND

13. Kutztown Inventory 2010 Select Option 1 RF Count and press ENTER The Counting Process 1 RF COUNT 2 A-FRAME COUNT 3 COUNT (QA) AT HOSP 4 RF QUANTITY ADJ 5 AKL Count Select 6 Annual RF Recount CHOOSE & SEND _ F3 EXIT

14. Kutztown Inventory 2010 Type in Count Date MMDDYY -- press TAB Type in checker sign on at #2 -- press TAB Type or scan starting location -- press TAB the value of scan location will not appear Type in pass number (01) -- press ENTER Process Continued... NEXT LOCATION COUNT DATE 042910 COUNTER #1 BSMITH #2 BJONES SCAN LOCATION PASS # 01 F3=EXIT

15. Kutztown Inventory 2010 Scan or type in the location -- press Enter Example: Type or Scan G224C Note: The location you type will not appear on the screen. Process Continued... NEXT LOCATION G224C SCAN LOCATION F3=EXIT

16. Kutztown Inventory 2010 Confirm Item number matches. Type in case count -- press TAB then press ENTER. Normal Count 289521 WAL-DRYL/WAL- CASES _ _ _ _ _ _ F8=ITM CSPK 1 F9=LOC G224C POS 00 LOCATION COUNT F2=INF F7=C F6=N

17. Kutztown Inventory 2010 Confirm counted quantity. Press Y if correct -- Press ENTER Press N if incorrect -- Press ENTER and recount. Counting Error Message POSSIBLE ERROR? YOU COUNTED: CASES 00096 CS PK 00012 ONLIES 0000000 CONFIRM: Y (Y/N)

18. Kutztown Inventory 2010 Other Messages Must Enter Exp Date Enter expiration date for the item If an expiration date is not available, contact your team leader.

19. Kutztown Inventory 2010 Type X on small line at bottom left corner -- press Enter. If Location is Empty F11=UPC/NDC F7=ITEM COUNTED F9=L PRF ENTR/SCN/SLCT CSPK MAY NEED WRITE-IN? _ _ _ _ _ _ X 1

20. Kutztown Inventory 2010 Type Y to confirm location empty -- press Enter Empty Location Continued IS THIS LOCATION G224C EMPTY? NO ITEMS CONFIRM: Y (Y/N)

21. Kutztown Inventory 2010 If you type a N that the location is not empty -- press Enter Empty Location Continued MISSING ITEM WRITE IN THE FOUND ITEM F3=EXIT

22. Kutztown Inventory 2010 Press yellow FUNC then press 3. Next count location will appear on screen. Empty Location Continued F11=UPC/NDC F7=ITEM COUNTED F9=L PRF ENTR/SCN/SLCT CSPK WRITE-IN NEEDED?? _ _ _ _ _ _ No data to display.

23. Kutztown Inventory 2010 Write Ins Write Ins occur when there is an item in the location, but not displayed in the RF Unit. The Write In procedure adds the item to the location. Shortcut: Green FUNC 1 will allow to scan UPC Code to get item #.

24. Kutztown Inventory 2010 Write In Rescan original location Press FUNC 6 for write in NEXT LOCATION G224C SCAN LOCATION G228C F3=EXIT F6=WRITE IN/RECOUNT NEXT LOCATION G224C SCAN LOCATION F3=EXIT

25. Kutztown Inventory 2010 Write In Type ‘N if you are doing a write in. Type ‘Y’ if you are actually doing a recount. CONFIRM: (Y/N) IS THIS A RECOUNT?

26. Kutztown Inventory 2010 Write In Type item number if known If item number is unknown, press F11 to look up by UPC F11=UPC/NDC F7=ITEM COUNTED F9=L PRF ENTR/SCN/SLCT MAY NEED WRITE-IN? ___ ___ ___ ___ ___ ___ _ 1

27. Kutztown Inventory 2010 Type in item number on indicated line. If no item number is available, contact count team leader. Write Ins: F11=UPC/NDC F7=ITEM COUNTED F9=L PRF ENTR/SCN/SLCT MAY NEED WRITE-IN? 289521 _ 1

28. Kutztown Inventory 2010 Type in case quantity -- press Tab Type in case pack -- press Tab Press Enter Write Ins Continued: 289521 WAL-DRYL/WAL- CASES ___ ___ ___ ___ ___ F8=ITM CSPK ___ ___ ___ ___ ___ F9=LOC G224C EXP MMYY ___ ___ ___ ___ POS 00 EXP DATE MUST BE ENT F2=INF F7=C F6=N

29. Kutztown Inventory 2010 UPC Scan Scan Bar Code on product X=SELECT I=ITEM UPC/NDC F3=EXIT ----------------------------------

30. Kutztown Inventory 2010 UPC Scan Press Enter X=SELECT I=ITEM UPC/NDC F3=EXIT 381370033677 _ _ _ _ _ _ _ _ _

31. Kutztown Inventory 2010 X=SELECT I=ITEM UPC/NDC F3=EXIT 381370033677 _ _ _ _ _ _ _ _ _ 726832 CLN & CLR… 8OZ UPC Scan Tab down Type in X to select Press ENTER to confirm. Notify Team Leader if there are multiple items listed.

32. Kutztown Inventory 2010 Write in Enter number of cases then TAB. Enter case pack then TAB. Press ENTER to confirm. 289521 WAL-DRYL/WAL- CASES _ _ _ _ _ F8=ITM CSPK _ _ _ _ _ F9=LOC G224C EXP MMYY ___ ___ ___ ___ POS 00 EXP DATE MUST BE ENT F2=INF F7=C F6=N

33. Kutztown Inventory 2010 Write in F3 to exit screen, the system will display the next location to be counted. F11=UPC/NDC F7=ITEM COUNTED F9=L PRF ENTR/SCN/SLCT MAY NEED WRITE-IN? ___ ___ ___ ___ ___ ___ No data to display.

34. Kutztown Inventory 2010 Write Ins If you are unsure of performing a write in or determining case pack... CONTACT YOUR TEAM LEADER IMMEDIATELY

35. Kutztown Inventory 2010 RF Screen NEXT LOCATION G224C SCAN LOCATION F3=EXIT

36. Kutztown Inventory 2010 Other Messages Possible Error? Message If this message appears: It does not mean the counter made an error, it is asking for verification of count changes. Possible Error? You Counted: CASES 100 CS PK 24 Confirm: (Y/N)

37. Kutztown Inventory 2010 Function Keys Important Keys: Function Keys 1-9 Yellow FUNC key then 1 Function Keys 11-19 Green FUNC key then 1

38. Kutztown Inventory 2010 Function Keys Important Keys: F2= Item Info (Pallet Pattern, Case Pack, UPC) F3= Exit or back one screen F6= Write –In F8= ITM (other locations containing the item) F9= LOC (location profile) F11= UPC/NDC scan field TAB= to move to the next section.

39. Kutztown Inventory 2010 Important Points Count from the location to the RF Count bay completely before moving on Contact Team Leader with any questions or unusual situations not covered in training When item count is complete place an inventory sticker on the upper right hand corner of the lowest layer of cases. Inventory 2010

40. Kutztown Inventory 2010 When counting Full Case, Inventory stickers are placed on the lowest layer of cases in the upper right corner. Inventory Stickers will be placed after each item is counted. Inventory 2010

41. Kutztown Inventory 2010 Exceptions Loose SKUs Damaged Product Partial Cases Count where they are found.

42. Kutztown Inventory 2010 Exceptions Wrong Item in Location. Sent to non-sequential location. Contact assigned Team Leader immediately.

43. Kutztown Inventory 2010 Exceptions X Wait/(J-Lock): Press green FUNC then press R Recount: Contact assigned Team Leader for procedures.

44. Have a Great Inventory !!!