1. TOTAL POLICING Senior Project Manager MPS 170 Kennington Lane London SE11 5DP Tel: 0207 091 5514 vesna.milinkovic@met.police.uk Vesna Milinkovic

2. TOTAL POLICING The Value Return on GI Services in Local Policing in London ‘The Total Policing’ to the People of London.

3. TOTAL POLICING Agenda  Brief History of MPS  ‘Total Policing’ - Mission  Current Use of GI Technology  New GI Services Introduced in 2012  Accrued Benefits (Tangible & Intangible)  Next Step – Opportunities to Extend ROI

4. TOTAL POLICING The Metropolitan Police Services (MPS) London  The MPS is one of the biggest police forces in the world  The MPS was established on 29 September 1829 by Sir Robert Peel.  The area than covered only 7 miles from Charing Cross.

5. TOTAL POLICING The Metropolitan Police Services London  London is one of the world's biggest, most alive and complex cities.  Home to around 7.5 million people  Covering 620 square miles with 32 boroughs, it presents a unique and ever- evolving policing challenge.

6. TOTAL POLICING The Metropolitan Police Services London The MPS is one of the largest employers in London with 53,000 people which includes,  30,000 police officers.  13,000 police staff,  over 2,500 police community support officers and  5,000 special constables We are all making a permanent contribution to the lives of Londoners.

7. TOTAL POLICING ‘The Total Policing’ - Mission  MPS objectives are to provide the best police service with: 1.Reducing the crime rate by 20%, 2.Cutting costs by 20% and 3.Increasing public confidence by 20%  The MPS has to save £500 millions by April 2015.  These challenges will be underpinned with effective and efficient use of geospatial information, open standard GI technologies, GI services and adequate user training.

8. TOTAL POLICING Current Use of GI / Mapping Services within MPS Environments

9. TOTAL POLICING GI Operational Platforms Command, Control, Communication and Information Enterprise Applications Special Operation Analyst / Intelligence MPS

10. TOTAL POLICING GI Operational Platforms Command, Control, Communication and Information GAZ ICCS Airwave MDT MetOps APLS CAD CHS CCTV

11. TOTAL POLICING Enterprise Application Platform Metafor CRIS TRIS ANPR CrimInt Plus Gazetteer Corporate GIS ProMap QAS

12. TOTAL POLICING MPS Corporate GI Services Introduced in 2012 and Future View

13. TOTAL POLICING Corporate MPS GI Services Ability to Integrate/ Reuse of ICT Services Robust Infrastructure in place MetMaP, GI Services, Apps, Mobile solution MetMaP, GI Services, Apps, Mobile solution Coherent Geographic Information Source, Gazetteer, QAS Coherent Geographic Information Source, Gazetteer, QAS Users Stakeholders Training Achieved by Delivered trough Interoperability Collaboration To Support One Met Model Objectives

14. TOTAL POLICING Key Technical Challenges  Technology Vision -Target Reference Architecture to support all business requirements with specific security accreditation requirements  Information System Architecture to support interoperability within MPS business functions and multiagency environments  Functional requirements that could be re-used or packed as an applet to support specific user group or business function  Non-functional requirements to meet business expectations (performance, availability, DR)  Service in Support  Implementation – Business Change (user training)

15. TOTAL POLICING Accrued Benefits (Tangible & Intangible)

16. TOTAL POLICING The Corporate GI services delivered are providing the baseline technology architecture for:  MetMaP - Web mapping application,  The future mobility GI requirements,  Integration into existing or future information management applications,  Used for the quick rapid development of the customised apps for the specific business functions. Business Benefits - Agnostic Technology

17. TOTAL POLICING

18. MPS GI Programme

19. TOTAL POLICING  Geographic information for the Olympic GI project was collected by the government agencies together with MPS business functions only once and than shared with all others London 2012 stakeholders.  Interoperable character of MetMaP assisted in reducing resources cost for the data capture and maintenance.  The common operating picture was supported by single coherent GI source with outstanding data quality.  The cost saving is estimated to be around 60% for the data acquisition from the approved Olympic GI budget. Business Benefits - Interoperability

20. TOTAL POLICING LAS (rep national Ambulance) TFL MPS LFB (rep national Fire) Greater Manchester Police UKBA Herts Constabulary ACPO CPS Essex Police Thames Valley Police City Of London Police Dorset Police London Resilience Security Service Ministry Of Defence South Wales Police Strathclyde Police West Midlands Police Surrey Police Port Of London Authority 5 London Olympic Boroughs LOCOG Health ODA Collection and Sharing the Olympic GI Data

21. TOTAL POLICING Interoperability - Venue Pack

22. TOTAL POLICING  Functionality that is re-used or packed as an app (applet) to support specific user group or business function  Agile development of applet - quick wins  Common feel and look of the applets  Minimise impact on the business change and user training requirement  Reducing the service support cost Business Benefits – Reusability

23. TOTAL POLICING Re-Usability

24. TOTAL POLICING Reusability of GI Services  GI Services to be re-used (Corporate Web Mapping Services, Gazetteer, Routing, Search) etc.  Reducing the running support cost  Non-functional requirements to meet business expectations (performance, availability, DR)

25. TOTAL POLICING Routing

26. TOTAL POLICING  The collaborative GI / Mapping environment allows officers and police staff access to mapping and location data through an integrated and consolidated single source of geographic and business data.  This will reduce the time spent on repetitive processes of data geocoding or spending time on search through silo information.  The business data will be able to be visualised on a map, which is superior to the existing spread sheet search of textual data.  By improving accessibility and availability of the geographic data, which is at present handled by various MPS functions, will reduce the time and efforts of data processing into information and intelligence and also time spent on correction of data and re- keying. The Police Operational Benefits

27. TOTAL POLICING The Police Operational Benefits  The main business benefits are ’one single stop-shop' for the current view of a borough, or any specific command unit.  The apps will enable sharing information amongst all boroughs and different MPS functions in real time and will support the common operating picture together with situational awareness that currently does not exist.  The deployment of available resource will be more efficient and cost-effective.  The mobile mapping capabilities integrated with business data will provide more informed decisions to be make by the front line police officers

28. TOTAL POLICING Collaboration

29. TOTAL POLICING Collaboration

30. TOTAL POLICING Archive

31. TOTAL POLICING Tangible Benefits - Cashable Savings  The delivered GI Service in 2012 together with new services and functionality enhancement will replace 5 legacy web mapping applications currently in use.  Their decommissioning in 2013/2014 will achieve the savings of £150,000 per year.  In addition, there are several desktop mapping applications: MapInfo, ArcView, AtlasOps, MemoryMap Autoroute, etc. with the product’s maintenance costs in the vicinity of half a million per year.

32. TOTAL POLICING Tangible Benefits - Cashable Savings  GI Programme will achieve the savings due to the reduction of annual license renewal costs throughout the duration of the programme. Savings of £300k were achieved by replacing and consolidating desktop GIS licenses.  Further by replacing the existing inadequate GI services on to some of the MPS IT environments will save another £300K per year.  Newly developed process of geo-coding crime data will provide savings of circa £1M. This figure was presented in GI Business Case document (2010).

33. TOTAL POLICING Estimate Savings on Current GI Running Costs ItemsCurrent CostTotal Saving Savings Web Application6% Data & Licenses27%11% EAP Maintenances12% Intelligence/Analytical12%3% C&C Environment41%10% Total100%43%

34. TOTAL POLICING Cumulative Project Cost vs. ROI’s Breakeven or Payback Q2 - 2014

35. TOTAL POLICING Next Step – Opportunities to Extend ROI

36. TOTAL POLICING Summary  The initial high cost profile of the project was driven by the requirements and immovable dead lines of the Olympic Games events.  Development costs were higher at the beginning of the project life cycle while the current costs are more evenly distributed.  The project budget was closely monitored to meet all the milestones, which also required implementation of the effective risk and issue management.  Delivered GI products and services for the Olympic Games will be reused for future implementation within Metropolitan Police (London) as future proof GI technology.  The conservative estimate shows that the total project investment by Home Office and MPS will payback by the 1 st quarter of 2014.

37. TOTAL POLICING Thank you! Vesna Milinkovic Senior Project Manager MPS 170 Kennington Lane London SE11 5DP Tel: 0207 091 5514 vesna.milinkovic@met.police.uk