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Published byEugene Ion Modified over 8 years ago
eRMA User Guide (Guest) Advantech RMA Dept
eRMA Layout Description Advantech Standard Header 3G eRMA Information Bar Login Block Search Block Service Block Content Area Advantech Standard Footer eRMA Home
RMA Status Tracking - List Input RMA no then press [Search] button Searching result is shown. Click the link on “RMA No” to get detailed information Remark 1. Search function is available without login 2. It is allowable to search RMA case through RMA No, Customer RMA No and Serial No
Summary Info Date Stage Handler Repair Result ForwarderTracking Code RMA Status Tracking - Detail
Apply eRMA User Account Click here Fill out the application form Submit the request Notice from Advantech
RMA Policy & Process Click here
Contact RMA Representative Click here Or click individual picture to get detailed contact information
Login eRMA System - 1 Input user name and password then click [Go] button Remark eRMA User name is with E-mail address format
Login eRMA System - 2 User name Responsible repair center Logout the system User profile setting eRMA Service for registered user only
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