2. OUTLINE  Background information  Formation of Project Management Team  Consultation Process  Private Sector Dialogue Private sector pressure/Political Support  Immediate results  Road Map/Plans for automation  Mechanism for engagement during implementation  Overall Achievements  Conclusion  Questions & Answers

3. Introduction  Liberia developed a Customs reform program contained in the Poverty Reduction Strategy  Donors IFC, EU, USAID, WORLD BANK, AfDB  UNCTAD Mandate  Phase One started in 2009  Phase Two Started in 2012

4. NATIONAL PROJECT MANAGER TECHNICAL TEAM Programming system Network connectivity Installation & Configuration FUNCTIONAL TEAM Review of Procedures Re-engineering processes Supporting Customs staff UNCTAD TECHNICAL CONSULTANT UNCTAD FUNCTIONAL CONSULTANT COMMISSIONER OF CUSTOMS (PROJECT CHAMPION)

5. Final Meeting * General meeting with stakeholder to set date for Implementation /Going live Training * Basic Computer literacy skills training Conducted basic ASYCUDA World Functional Training for all stakeholders Meetings * Held meeting and discussions with various institutions refer to as stakeholder CONFERENCE/SEMINAR * Assemble all identified stakeholders to introduce ASYCUDA World and solicit their views on the way forward IDENTIFICATION OF STAKEHOLDERS * The Project Team Identified stakeholders

6. IMMEDIATE RESULTS Implemented ASYCUDA in record period of time(Six months) Adjustment to automation by stakeholders Increase in average monthly revenue(average of about 4.5M to 7M in the first One year after automation at the pilot site(Freeport) Decrease in clearance time from 36 days before automation to less than 10 days in the first of automation

7. Road Map/Plan for Automation  Business Process Re-engineering  Training  Connectivity of major system users  Phase One: Implementation of pilot site(Freeport)  Phase Two: Roll out to Ports of RIA & LPRC, JSP, Parcel Post & LME  Phase Three: Roll out to rest of the ports to Buchanan, Bo Waterside & Ganta  Phase Four: Roll out to remaining rural ports

8. Training Session

9. FACTORS AFFECTING PRIVATE SECTOR DIALOGUE PRIVATE SECTOR PRESSURE Resistance to Change Limited capacity Additional Cost (Purchase of ICT Equipment) POLITICAL SUPPORT Strong management support Management constituted Project Team

10. MECHANISM FOR ENGAGEMENT Stakeholders meet to review project activities Advance suggestions for upgrading and improving systems. QUARTERLY STEERING COMMITTEE MEETING Ongoing training for changes/upgrades in the system Training of new system users and stakeholders CONTINOUS TRAINING Information dissemination through print and electronic media on system changes and system upgrades AWARENESS

11. Major Achievements Implemented self assessment regime Implemented single payment using ASYCUDA Use of Simplified declarations at Rural stations BIVAC PSI uploaded to ASYCUDA ASYCUDA data use as source of trade data for Liberia by all agencies Manifest sent to ASYCUDA by shipping lines using XML file.

12. CONCLUSION STAKEHOLDER ENGAGEMENT/PRIVATE SECTOR DIALOGUE Generates meaningful awareness Identify capacity/training needs Mutual solutions to problems Strengthens collaboration Enhances smooth implementation Roll out by phase of capacity does allow you to do so at once.

13. QUESTIONS & ANSWERS ?????? QUESTIONS & ANSWERS ??????