1. Slide 1 Tomorrow’s Technology and You 8 th Edition © 2008 Prentice-Hall, Inc.

2. Slide 2 Tomorrow’s Technology and You 8/e Chapter 14 Systems Design and Development © 2008 Prentice-Hall, Inc.

3. Slide 3 Tomorrow’s Technology and You 8/e Chapter 14 Objectives Describe the process of designing, programming, and debugging a computer program. Explain why there are many different programming languages and give examples of several of these languages. Explain why computer languages are built into applications, operating systems, and utilities. Outline the steps in the life cycle of an information system and explain the purpose of program maintenance. © 2008 Prentice-Hall, Inc.

4. Slide 4 Tomorrow’s Technology and You 8/e Chapter 14 Objectives (continued) Explain the relationship between computer programming and computer science. Describe the problems faced by software engineers in trying to produce reliable large systems. Explain why software companies provide only limited warranties for their products. © 2008 Prentice-Hall, Inc.

5. Slide 5 Tomorrow’s Technology and You 8/e Chapter 14 Grace Murray Hopper Sails on Software Grace Murray Hopper helped chart the course of the computer industry from its earliest days. Hopper earned a Ph.D. from Yale University in 1928 and taught math for 10 years at Vassar College before joining the U.S. Naval Reserve in 1943. The Navy assigned her to the Bureau of Ordnance Computation at Harvard University, where she worked with Howard Aiken’s Mark I, the first large-scale digital computer.  Hopper wrote programs and operating manuals for the Mark I, Mark II, and Mark III. © 2008 Prentice-Hall, Inc.

6. Slide 6 Tomorrow’s Technology and You 8/e Chapter 14 Grace Murray Hopper Sails on Software After World War II, Hopper left Harvard to work on the UNIVAC I, the first general purpose commercial computer, as well as other commercial computers  She played central roles in the development of the first compiler (a type of computer language translator that makes most of today’s software possible) and COBOL, the first computer language designed for developing business software. Hopper’s greatest impact was probably the result of her tireless crusade against the “We’ve always done it that way” mind-set.  In the early days of computing, she worked to persuade businesses to embrace new technology.  In later years, she campaigned to shift the Pentagon and industry away from mainframes and toward networks of smaller computers. © 2008 Prentice-Hall, Inc.

7. Slide 7 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs Programming is a specialized form of problem solving. Problem solving typically involves four steps:  Understand the problem.  This is the most important step in the problem-solving process.  Devise a plan for solving the problem.  What resources are available and how might they be put to work to solve the problem?  Carry out the plan.  This often overlaps with the previous step.  Evaluate the solution.  Is the problem solved correctly?  Is this solution applicable to other problems? © 2008 Prentice-Hall, Inc.

8. Slide 8 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs The programming process can also be described as another four-step process, although in practice these steps often overlap:  Define the problem.  Devise, refine, and test the algorithm.  Write the program.  Test and debug the program. © 2006Prentice-Hall, Inc.

9. Slide 9 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs From Idea to Algorithm Start with a statement of the problem: © 2008 Prentice-Hall, Inc. A teacher needs a program that is a number-guessing game so students can learn to develop logical strategies and practice their arithmetic. In this game, the computer picks a number between 1 and 100 and gives the player 7 turns to guess the number. After each incorrect try, the computer tells the player whether the guess is too high or too low.

10. Slide 10 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs Stepwise refinement  Initially, a problem can be divided into three parts: a beginning, a middle, and an end.  Each of these parts represents a smaller programming problem to solve. © 2008 Prentice-Hall, Inc. Begin Game Repeat Return until Number is Guessed End Game

11. Slide 11 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs  The next refinement fills in a few details for each part: © 2008 Prentice-Hall, Inc. 1.Begin Game Display instructions. Pick a number between one and 100. 2. Repeat Turn until Number is Guessed Input guess from user. Respond to guess. End repeat. 3.End Game Display end message.

12. Slide 12 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs  Control structures  Control structures—logical structures that control the order in which instructions are carried out  Three basic control structures:  Sequence: group of instructions followed in order from first to last  Selection: choosing between alternative courses of action depending on certain conditions  Repetition: allowing a group of steps to be repeated several times, usually until some condition is satisfied © 2008 Prentice-Hall, Inc.

13. Slide 13 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs © 2008 Prentice-Hall, Inc. display instructions pick a number between 1 and 100 set counter to 0 if guess < number, then say guess is too small; else say guess is too big repeat turn until number is guessed or counter = 7 input guess from user add 1 to counter end repeat A sequence control structure A selection control structure A repetition control structure

14. Slide 14 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs Testing the algorithm  This round of testing is designed to check the logic of the algorithm.  Test the algorithm by following the instructions using different sets of numbers. © 2008 Prentice-Hall, Inc.

15. Slide 15 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs From Algorithm to Program A simple program contains:  The program heading  The declarations and definition  The body The programmer defines the words number, guess, and counter.  Each of these words represents a variable—a named portion of the computer’s memory.  Variables become part of the program’s vocabulary.  The program can examine and change variables. © 2008 Prentice-Hall, Inc.

16. Slide 16 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs Into the Computer  A text editor is an application used to enter and save a program.  Either a translator or a compiler is used to translate a program into machine language.  Translation software (or a translator), called an interpreter, translates a high-level program to machine language one statement at a time during execution. © 2008 Prentice-Hall, Inc.

17. Slide 17 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs  Syntax errors—violations of the grammar rules of a programming language  Often flagged automatically as soon as they’re typed into the editor  Logic errors—problems with the logical structure of a program  Cause differences between what the program is supposed to do and what it actually does  Not always as easy to detect © 2008 Prentice-Hall, Inc.

18. Slide 18 Tomorrow’s Technology and You 8/e Chapter 14 How People Make Programs  A compiler translates an entire high-level program to machine language before executing the program.  A typical compiler is an integrated programming environment, containing  A text editor  A compiler  A debugger to simplify the process of locating and correcting errors  A variety of other programming utilities © 2008 Prentice-Hall, Inc.

19. Slide 19 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies Machine Language and Assembly Language Machine language: the native language of a computer  Instructions for the four basic arithmetic operations, for comparing pairs of numbers, and for repeating instructions, etc. are all binary.  Instructions, memory locations, numbers, and characters are all represented by strings of zeros and ones. Assembly language: functionally equivalent to machine language but easier for people to read, write, and understand © 2008 Prentice-Hall, Inc.

20. Slide 20 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies An assembler translates each statement of assembly language into a corresponding machine language statement. © 2008 Prentice-Hall, Inc.

21. Slide 21 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies High-Level Languages High-level languages fall somewhere between natural human languages and precise machine languages. Examples: C++, Java, Basic, FORTRAN, COBOL, Python, Pascal, LISP, ADA, PROLOG These languages are easier to write and debug and are transportable between machines. © 2008 Prentice-Hall, Inc.

22. Slide 22 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies Structured Programming Structured programming is a technique that makes the programming process easier and more productive. A program is well-structured if:  It’s made up of logically cohesive modules.  The modules are arranged in a hierarchy.  It’s straightforward and readable. © 2008 Prentice-Hall, Inc.

23. Slide 23 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies Object-Oriented Programming In object-oriented programming (OOP), a program is not just a collection of step-by-step instructions or procedures, but a collection of objects. Objects contain both data and instructions and can send and receive messages. C++ and Java are today’s most popular object-oriented languages. © 2008 Prentice-Hall, Inc.

24. Slide 24 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies With OOP technology, programmers can build programs from prefabricated objects in the same way builders construct houses from prefabricated walls.  Example: An object that sorts addresses in alphabetical order in a mailing list database can also be used in a program that sorts hotel reservations alphabetically. © 2008 Prentice-Hall, Inc.

25. Slide 25 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies Visual Programming Visual programming tools enable programmers to create large portions of their programs by drawing pictures and pointing to on-screen objects.  The process eliminates much of the tedious coding of traditional programming. Apple’s HyperCard was probably the first popular example of a visual programming environment.  HyperCard includes a programming language called HyperTalk.  A HyperCard programmer doesn’t need to know HyperTalk to create working applications. Microsoft’s Visual BASIC includes many of the ideas and tools of object- oriented programming. © 2008 Prentice-Hall, Inc.

26. Slide 26 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies Languages for Users Macro languages (also called scripting languages) allow users to create programs, called macros, that automate repetitive tasks.  Microsoft Office includes a scripting variation of Visual Basic called Visual Basic for Applications (VBA). Fourth-generation languages (4GL) use English-like phrases and sentences to issue instructions.  Called nonprocedural languages  Focus on what needs to be done, not how to do it  4GL example: the query language that enables a user to request information from a database © 2008 Prentice-Hall, Inc.

27. Slide 27 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies Component Software Component software makes it possible to construct small custom applications from software components. It is the logical extension of object-oriented languages.  Customization is possible only if applications are programmed to allow it.  More and more software programs, including operating systems, are designed with extensibility in mind. Such software may soon reach a level where users and managers can build their own applications. © 2008 Prentice-Hall, Inc.

28. Slide 28 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies Extreme Programming Programmers use a variety of languages, including C and C++, to write Web applications. Some programming languages are particularly useful for developing Web applications:  HTML  JavaScript  Java  Perl  XML © 2008 Prentice-Hall, Inc.

29. Slide 29 Tomorrow’s Technology and You 8/e Chapter 14 Programming Languages and Methodologies Many experts see a future in which PC applications will take a back seat to Web-based applications. Web-based personal information managers, reference tools, and games are growing steadily in popularity. Because of the distributed nature of the Web and the limited bandwidth of many Internet connections, Web- based applications present several challenges for users. © 2008 Prentice-Hall, Inc.

30. Slide 30 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle Systems Development Systems development: a problem-solving process of:  Investigating a situation  Designing a system solution to improve the situation  Acquiring the resources to implement the solution  Evaluating the success of the solution A steering committee may be formed to decide what projects should be considered first.  Made up of people from each functional area in the organization © 2008 Prentice-Hall, Inc.

31. Slide 31 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle A business organization may choose to contract, or outsource, a systems analyst from an outside consulting firm.  A systems analyst is an IT professional primarily responsible for developing and managing a system. Outsourcing avoids the need for permanent in-house staff.  It allows an organization to hire talent for selected activities on a contract basis. End-user development allows end users to create applications.  End-users need access to and training in the use of Web site development tools, spreadsheet and database management packages, and fourth- generation languages. © 2008 Prentice-Hall, Inc.

32. Slide 32 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle © 2008 Prentice-Hall, Inc. Investigation Analysis Design Development Implementation Maintenance Retirement The Systems Development Life Cycle (SDLC) The graphical “waterfall” model of the SDLC shows a basic sequential flow from identifying the “right things to do” to making sure that “things are done right.”

33. Slide 33 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle © 2008 Prentice-Hall, Inc. Investigation Define the problem: Identify the information needs of the organization. Examine the current system. Determine how well it meets the needs of the organization. Study the feasibility of changing or replacing the current system.

34. Slide 34 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle © 2008 Prentice-Hall, Inc. Analysis During the analysis phase, the systems analyst : Gathers documents Interviews users of the current system Observes the system in action Generally gathers and analyzes data to understand the current system and identify new requirements

35. Slide 35 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle © 2008 Prentice-Hall, Inc. Prototyping is an interactive methodology in which the prototype is continually modified and improved until it meets the needs of the end-user. Identify requirements. Develop working model of the system. Use prototype. Evaluate features of prototype. Develop application, install prototype for evaluation by end-users, begin new prototype, or abandon application. Make any necessary changes to prototype. Design

36. Slide 36 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle © 2008 Prentice-Hall, Inc. The systems analyst must carefully plan and schedule activities in the development phase of the SDLC because they can overlap and occur Simultaneously. Development

37. Slide 37 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle © 2008 Prentice-Hall, Inc. Implementation Direct cutover approach Parallel systems approach Phase-in approach Pilot approach

38. Slide 38 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle © 2008 Prentice-Hall, Inc. Maintenance The maintenance phase involves monitoring, evaluating, repairing, and enhancing the system throughout the lifetime of the system.

39. Slide 39 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle © 2008 Prentice-Hall, Inc. Retirement Systems are often used for many years; but at some point in the life of a system, ongoing maintenance is not enough.

40. Slide 40 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle © 2008 Prentice-Hall, Inc. Systems Development Tools and Techniques Data collection techniques include:  Review  Interviews  Questionnaires  Observation  Sampling

41. Slide 41 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle Modeling tools  Modeling tools are graphic representations of systems.  System flowcharts, data flow diagrams, data dictionaries, and decision tables are the most widely-used modeling tools. © 2008 Prentice-Hall, Inc.

42. Slide 42 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle Computer-aided systems engineering (CASE) tools include:  Charting and diagramming tools to draw system flowcharts and data flow diagrams  A centralized data dictionary containing detailed information about all the system components  A user interface generator to create and evaluate many different interface designs  Code generators that automate much of the computer programming to create a new system or application © 2008 Prentice-Hall, Inc.

43. Slide 43 Tomorrow’s Technology and You 8/e Chapter 14 Programs in Perspective: Systems Analysis and the Systems Life Cycle  Some CASE software packages contain tools that apply primarily to the analysis and design phases of the systems development life cycle.  Others contain tools that automate the later phases of systems development, implementation, and maintenance.  Integrated CASE tools incorporate the whole spectrum of tools to support the entire systems development life cycle. © 2008 Prentice-Hall, Inc.

44. Slide 44 Tomorrow’s Technology and You 8/e Chapter 14 Rules of Thumb Avoiding Information Technology Project Failures Here are six tips for information workers on how to prevent the failure of IT projects:  IT projects need executive sponsorship.  IT projects need user input.  IT projects need specifications.  IT projects need realistic expectations.  IT projects need cooperative business partners.  IT projects need open and honest communication. © 2008 Prentice-Hall, Inc.

45. Slide 45 Tomorrow’s Technology and You 8/e Chapter 14 The Science of Computing Many computer scientists prefer to call their field computing science because it focuses on the process of computing rather than on computer hardware. Computer science includes a number of focus areas:  Computer theory  Algorithms  Data structures  Programming concepts and languages  Computer architecture  Management information systems  Software engineering © 2008 Prentice-Hall, Inc.

46. Slide 46 Tomorrow’s Technology and You 8/e Chapter 14 The State of Software Software Problems Software errors are difficult to locate and more difficult to remove:  Errors of omission  Syntax errors  Logic errors  Clerical errors  Capacity errors  Judgment errors © 2008 Prentice-Hall, Inc.

47. Slide 47 Tomorrow’s Technology and You 8/e Chapter 14 The State of Software Software Solutions Computer scientists and software engineers are responding to reliability and cost problems on five main fronts:  Programming techniques  Programming environments  Program verification  Clean-room programming  Human management © 2008 Prentice-Hall, Inc. It could well be that by the close of the twenty-first century, a new form of truly accessible programming will be the province of everyone, and will be viewed like writing, which was once the province of the ancient scribes but eventually became universally accessible. —Michael Dertouzos, in What Will Be

48. Slide 48 Tomorrow’s Technology and You 8/e Chapter 14 The State of Software Software Warranties In the past, consumer software manufacturers provided no warranties for their products. Today some manufacturers will give money back if the software cannot be installed on the computer. No software manufacturer will accept liability for harm caused to you or your business by errors in software. Why?  Additional precautions needed to make the software work better would inflate the cost and extend the time needed for development.  Only large companies would be able to sustain the pressure of such a scenario. © 2008 Prentice-Hall, Inc.

49. Slide 49 Tomorrow’s Technology and You 8/e Chapter 14 The State of Software The Future of Programming? Programming languages will continue to evolve in the direction of natural languages, like English. The line between programmer and user is likely to grow hazy. Computers will play an ever-increasing role in programming themselves. Future programming tools will have little in common with today’s languages.  When future computer historians look back, they’ll marvel at how difficult it was for us to instruct computers to perform even the simplest actions. © 2008 Prentice-Hall, Inc.

50. Slide 50 Tomorrow’s Technology and You 8/e Chapter 14 Lesson Summary Computer programming is a specialized form of problem solving that involves developing an algorithm for solving a problem. Most programmers use stepwise refinement to repeatedly break a problem into smaller, more easily solvable problems. Computer languages have evolved through several generations, with each generation easier to use and more powerful than the one that came before. Most modern languages encourage structured programming. © 2008 Prentice-Hall, Inc.

51. Slide 51 Tomorrow’s Technology and You 8/e Chapter 14 Lesson Summary (continued) Many applications contain built-in macro languages, scripting languages, and query languages that give programming power to users. Object-oriented programming (OOP) tools enable programmers to construct programs from objects with properties and provide the ability to send messages back and forth; many believe that OOP represents the future of programming. Programs are part of larger information systems. © 2008 Prentice-Hall, Inc.

52. Slide 52 Tomorrow’s Technology and You 8/e Chapter 14 Lesson Summary (continued) Computer scientists are responsible for the software tools and concepts that make all other software development possible. One of the most challenging problems facing computer science is the problem of software reliability. As more and more human institutions rely on computer systems, it is becoming increasingly important for computer scientists to find ways to make software that people can trust. © 2008 Prentice-Hall, Inc.