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Using Informer For Management Decisions Vicki Ciucio University of South Florida 10/11/2010.

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Presentation on theme: "Using Informer For Management Decisions Vicki Ciucio University of South Florida 10/11/2010."— Presentation transcript:

1 Using Informer For Management Decisions Vicki Ciucio University of South Florida 10/11/2010

2 Objectives  Presentation Format  Management & Coordinators (Tell/Show)  Registration & Maintenance (Tell/Show)  Questions and Answers

3 Time Sequence

4

5 CE Combat Report  Run Weekly – Scheduled Report  Two week projection (Friday morning actions)  Decisions  Rush marketing via s or phone calls  Run or cancel sessions/Director exception  Add additional session based on waitlist number

6 Combat Report

7 Aging Report  Run Bi-Monthly  Scheduled to  Balance against financial system reports  Past due accounts  Immediate actions  Planned actions

8 Aging Report

9 Method of Registration Report  Run Quarterly and Annually  Pivot table and graphs via Excel  Decisions  Used to partially allocate costs  Operational/resource changes  Determine obsolete methods

10 Method of Registration Report

11 Highest Cost

12 Cancelled by Reason Report  Run Quarterly and Annually  Decisions:  Obsolete courses  Scheduling frequency  Problem cases/recurrences (instructor availability)  Documented emergency impacts (Hurricane/H1N1)

13 Cancelled by Reason Report

14 Sessions Ran Minimum/Maximum Report  Run Quarterly and Annually  Decisions:  Pattern of enrollments (min/max)  Market demand –  Adjustments to minimums  Adjustments to price  Alternative marketing  Contracts  Open Enrollment

15 Sessions Ran Minimum/Maximum Report

16 Revenue by Product (Areas/Courses) Report  Run Quarterly and Annually  Decisions:  Input to allocate CE overhead  Pricing and frequency adjustments  Personnel actions (performance)

17 Revenue by Product (Areas/Courses) Report

18 Time Sequence

19 Sessions without Rolls Report  Run Weekly  Ensures course cycle completed  Ensures database integrity

20 Sessions without Rolls Report

21 Method of Registration Cleanup Report  Run Monthly  Ensures database integrity  Ensures complete data for Annual/Qtr Reports  Ensures accurate data for management decisions

22 Method of Registration Cleanup Report

23 Ad Hoc Reports – Uses  Database maintenance  Special Group Needs –  SACS information  Military participants  Workforce Board participants

24 Ad Hoc Reports

25 Informer Reports - Other Uses  Decreased handholding via external client access  Routine/Scheduled reports delivered via  Keeps number of database “seats” low  Instructor access to information

26 Questions and Answers

27


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