1. GENERAL DYNAMICS

2. Land Systems / Land Systems-Canada Armament and Technical Products
Combat Systems
Land Systems / Land Systems-Canada
Armament and
Technical Products
Ordnance and
Tactical Systems
Land Systems
Ordnance Systems
Located: Sterling Heights, Michigan
Producer of Armored Combat Vehicles –tracked, wheeled, amphibious for Army and Marines and Foreign Nations
Picture: M1 Abrams
Located: St. Petersburg, Florida
Operates facilities in seven states for production of tank, artillery and medium-caliber ammunition; precision guided munitions; and propellants for the space shuttle, Atlas and Delta Rockets
Picture: 120 mm Ammunition
MOWAG
Steyr
Santa Barbara Sistemas
European Land Systems
Santa Barbara
Armament and Technical Products
GENERAL DYNAMICS
Located: Madrid, Spain
Designer and Producer of Weapons systems and munitions from Small arms to Tracked Infantry Fighting Vehicles to Tank Upgrades for European Nations
Picture: Leopard KMW Licensee
Located: Burlington, Vermont
Design, Development, and Production of Armament Solutions for .50 Cal MGs to 120mm mortars; Composite Products; Biological & Chemical Detection Equipment; and Mobile Shelters
Picture: Products Collage
Customer: US Services and more than 20 Foreign Nations

3. Who We Are
GENERAL DYNAMICS LAND SYSTEMS is a subsidiary of General Dynamics Corporation (NYSE: GD). Headquartered in Sterling Heights, Michigan, Land Systems designs, manufactures and supports land and amphibious combat systems for the U.S. Army, the U.S. Marine Corps and allied nations. Behind Land Systems' 65 year defense heritage is a commitment to provide high quality, technically superior, high value products and services to every customer. Land Systems has the leadership, financial resources, technology and strength of more than 9,800 employees who are dedicated to making the company the world's preferred supplier of a full spectrum of land and amphibious weapons systems. This dedication assures the stockholder, the customer and the nation that the name General Dynamics will always mean Strength on Your Side.
GENERAL DYNAMICS
Land Systems

4. GDLS Mission
General Dynamics Land Systems provides a full spectrum of land and amphibious combat systems, subsystems and components worldwide.
Our strengths are world-class design and systems integration, superior production and innovative life cycle support.
We will deploy these strengths to meet our customers’ needs in a changing world.
GENERAL DYNAMICS
Land Systems

5. Light Armored Vehicles Specialty Wheeled Vehicles
CY2009 Overview
Products
Combat Vehicles and Subsystems
Global Business Base
$5.4 Billion in Sales
9,800 Employees
ISO , & OHSAS Registered
SEI Level V Certified
Light Armored Vehicles 6%
EFV 6%
Advanced Programs 7%
Specialty Wheeled Vehicles
13%
Stryker
38%
Abrams
30%

6. International Programs
Canada
Iraq
Kuwait
Morocco
Afghanistan
Egypt
Qatar
Australia
Saudi Arabia
New Zealand

7. Pohakuloa Training Area
U.S. Locations
Ft. Wainwright
GDLS
Central Office –
GDLS Logistics &
Engineering Center
Ft. Richardson
GDLS Future
Combat Systems
Muskegon
Technical Center
Ft. Lewis
Shelby
Operations
Schofield Barracks
Scranton Operations
Robotic
Systems
Pohakuloa Training Area
Amphibious
Systems
Camp Pendleton
Joint Systems
Manufacturing
Center
Tallahassee
Operations
Ft. Hood
Anniston
Army Depot

8. SQA Regions – Linked on Website
GENERAL DYNAMICS
Land Systems

9. Delegation Stamp
STAMP RULES:
This stamp will always be kept under personal control and secured from unauthorized use (stamps are not borrowed or loaned).
Assignee must have independent authority to accept or reject product shipment(s). Must also be unencumbered from contacting their SQA Regional Manager with any questions or concerns.
Stamp use is only for its intended purpose, the review of GDLS product and documentation (a written/typed stamp number is not valid).
Immediately notify your GDLS Regional Manager if this stamp is lost, stolen, or if it cannot be used because of damage or wear.
Immediately notify your GDLS Regional Manager if you suspect any misuse of this stamp.
The stamp impression must be affixed to all copies of the shipping document only when compliance to the Purchase Order and TDP are fully met. This is the only form of product acceptance.
GENERAL DYNAMICS
Land Systems

10. Purchase Order Overview – General
*Land Systems – Canada PO# = 3xxxxxxxx
GDLS-C Quality Clauses Rev. H
GENERAL DYNAMICS
Land Systems

11. Purchase Order Overview – T’s & C’s
GENERAL DYNAMICS
Land Systems

12. Purchase Order Overview – Quality Clauses
GENERAL DYNAMICS
Land Systems

13. Website Overview – www.gdls.com
Front Page – go through “Supply Chain Management” link
GENERAL DYNAMICS
Land Systems

14. Website Overview – PQA 3000
Cascading windows to “Quality Instructions” – or – see next slide
GENERAL DYNAMICS
Land Systems

15. Website Overview – Bookmark This Page
GENERAL DYNAMICS
Land Systems

16. Website Overview
GENERAL DYNAMICS
Land Systems

17. Item Unique Identification (IUID) Clause
Review Bar Code Packaging Requirements
Managed by SCM on iSupplier Web Page
GENERAL DYNAMICS
Land Systems

18. Technical Data Package (TDP)
Drawings
Pro E Models
Material Certifications
Special Process Approval
Quality Assurance Provisions (QAP’s)
Quality Assurance Requirements (QAR’s)
Program Release Approval (TRA)
Supplier Quality Material Request (SQMR) Approval
GENERAL DYNAMICS
Land Systems

19. Supplier Quality Assurance
Approximately 1250 Active Suppliers (GDLS & GDLS-C)
No Receiving Inspection – Parts go directly to Plant Production
Only receipts from Oracle create Supplier Ratings
SQA is managed by Regional Managers using the TipQA Database
Supported by Contracted Quality Field Representatives
Supplier Corrective Actions
Deferred Corrective Action Letter
Notification to Suppliers for each nonconformance (TipQA NC document).
Supplier expected to address the nonconformance internally – no formal reply is required. VIDA audit will verify corrective actions are addressed and closed.
Formal Corrective Action by Regional Managers
3 or more pieces of the same part number rejected as Supplier Responsible in a month (TipQA CA document is supported by NC document(s)). Notification via from SQA Regional Manager to Supplier Quality Manager/ Supervisor/Contact for CA response.
Intensive Management System
On a quarterly basis, Suppliers with an acceptance rating below 98% for a 12 month period are reviewed by a panel with representation from SQA and Supply Chain Management. A complete review of the Quality history is done and recommendations are made of actions to be taken to improve the rating.
GENERAL DYNAMICS
Land Systems

20. Material Conformance Assurance
FIRST PIECE INSPECTION (FPI) / DELTA FPI
If QY-11 is called out on the Purchase Order, the following conditions will require a First Piece or Delta First Piece Inspection upon completion of the Suppliers own FAI, AS9102, or internal part inspection acceptance criteria.
The FPI Directive and Quality Alert must be completed by a GDLS Inspector
New Part Number or Engineering change to Supplier/Product
Prime or Sub-Tier Material, Manufacturing, or Process change to part
12 month break in production
Corrective Action (process change that brought part back into conformance)
SUPPLIER QUALITY MATERIAL REQUEST (SQMR)
Suppliers without design authority are not authorized to conduct Material Review Board (MRB) activities. This authority resides at the appropriate Plant. MRB authority will be stated on the P.O. for those Suppliers that are authorized.
The SQMR & CA response are coordinated thru your Regional Manager.
Review the SQMR Form and submittal process in the PQA 3000.
GENERAL DYNAMICS
Land Systems

21. Inspection Delegation Audit Checklist (SQ-905) [refer to TipQA Supplier Master for annual monthly schedule]
1. Verify address, quality assurance manager, address, and phone number per Supplier Master. List changes in
'Auditor's Remarks'.
2. Does the supplier have the current PQA 3000 [ - Procurement link]
3. Does the supplier understand GDLS Purchase Order Quality Clause language (NCG [PQA 3000 pg. 4], ID, FPI, FAI)?
4. Are shippers/packing slips stamped by the ID Delegate?
5. Are the Inspection Delegate Stamps in control of the delegate?
6. Are there any GDLS purchase orders requiring First Article Test (FAT)? (QY2)
7. Are there any purchase orders requiring Control Test (CT)? (QY3)
8. Does the suppliers' purchase orders require First Piece Inspection? (QY11)
9. Does the supplier use software for product acceptance?
10. Are there any suppliers' purchase orders containing graded fastener requirements?
11. Does the supplier understand the GDLS purchase order takes precedence over conflicts in other documents within the technical
data package?
12. Randomly select two shipments made since last visit. Validate supplier conformance thru records listing the following information:
- P O Number / Supplement Number
- Part Number
- Revision Number
- Conforms? (yes / no - report issue(s) under 'Auditor's Remarks').
13. Have there been any nonconformances reported since the last audit per attached nonconformance report?
14. List current Address. {Critical for delivery of TipQA system generated documents}
GENERAL DYNAMICS
Land Systems

22. Supplier Quality Rating by Region
GENERAL DYNAMICS
Land Systems

23. Summary Customer Focused Empowered Employees Leading Edge Technologies
Quality Products
Competitive Pricing