Presentation on theme: "A promise to keep The Social Care Commitment"— Presentation transcript:
1A promise to keep The Social Care Commitment Quality People, Quality CareThis presentation has been designed for managers to present to staff, if they wish to do so; and for individual employers to present to their personal assistants, if they wish to do so.The presentation is intended to be helpful and adaptable. Some of the slides are intended for organisations, some for individual employers, and some for both.We recommend that you remove/hide the slides that are not intended for you, and keep the ones that are intended for both.Employers – do read the managers guide first - Supporting staff to make the Social Care CommitmentOnce you have read the guide, you can use this presentation as a briefingAfter you’ve given this presentation, with your staff go through all of the statements, guidance and tasks, using the booklet ‘Employee commitment in full’ and/ or its statement cardsDiscuss with your staff which tasks to do by when, and tell your staff your plan to support themThen staff the link with the code
2Individuality Independence Privacy Partnership Choice Dignity Respect The Social Care Commitment is our promise to people who use our care and support services that we will put our values into practice:IndividualityIndependencePrivacyPartnershipChoiceDignitySlide intended for use by organisationsThe Social Care Commitment is a promise by everyone in adult social care to provide safe, high-quality care and support.How do we measure quality in care? We use standards to measure quality in adult social care, including the Code of Conduct and the Common Induction Standards.Standards say what is expected of adult social care workers and their employers. The standards that we use to measure quality are based on care values.These are:Treating people who use care and support as individualsRespecting their right to make their own decisionsRespecting their right to privacyWorking in partnership with themGiving them real choicesPromoting and supporting their dignity or self-respectTreating them with respect at all timesPromoting and supporting their rightsRespectRights
3Employers promise to give their workers the development they need. The Social Care Commitment is a voluntary agreement between the individual employer and the personal assistantEmployers promise to give their workers the development they need.This slide is intended for use by individual employers:Development doesn’t just mean paid for training, means all types of learning and development, encouraging and supporting your employees, coaching and mentoring, providing opportunities for your staff to make good use of their education, knowledge and skillsThe Commitment sets out what individual employers can expect from their PAs, and what PAs can expect from their employersStaff promise to put care values into practice in their daily work.
4What are care values?Treating people who need care and support as individuals.Respecting their right to make their own decisions.Respecting their right to privacy.Working in partnership with them.Giving them real choices.Slide intended for use by organisationsThe Social Care Commitment is a promise by everyone in adult social care to provide safe, high-quality care and support.How do we measure quality in care? We use standards to measure quality in adult social care, including the Code of Conduct and the Common Induction Standards.Standards say what is expected of adult social care workers and their employers. The standards that we use to measure quality are based on care values.These are:Treating people who use care and support as individualsRespecting their right to make their own decisionsRespecting their right to privacyWorking in partnership with themGiving them real choicesPromoting and supporting their dignity or self-respectTreating them with respect at all timesPromoting and supporting their rightsPromoting and supporting their dignity or self-respect.Treating them with respect at all times.Promoting and supporting their rights.
51 5 2 6 3 7 4 The employer commitment is a promise to: Recruit staff who care.Take responsibility for how staff work.2Provide thorough induction training.6Supervise staff properly.3Support staff who put their commitment into practice everyday.Help staff develop theirskills.7Slide intended for use by organisations and individual employers4Make sure staff understand safety and quality standards.
61 5 2 6 3 7 4 The employee commitment is a promise to: Work responsibly.Protect privacy.26Uphold dignity.Continue to learn.37Work co-operatively.Treat people fairly.Slide intended for use by individual employers and organisations4Communicate effectively.
7What’s involved? Seven statements. Guidance. Tasks - choose at least one taskfor each statement.Slide intended for use by individual employers and organisationsWorkers make the commitment online. There are seven statements to sign up to.The guidance explains the statements, what is and isn’t meant by each statementFor each statement there are six tasks. This is the same for the employer commitmentFor each statement, choose at least one task, and set a date for completing itThe commitment website records the tasks and the deadlines that you choose, and saves them into a personal development plan. There is also an organisational development plan that records the employer tasksFor each statement there are links to resources which will help you complete the tasks, e.g Skill Selector an interactive website which lets you explore qualifications, training and learning availableResources- Social Care Commitment booklets- Personal development plan- Links to resources across the sector.
8identifying and sharing good practice Making the commitment means doing the tasksThere are three types of tasks:1identifying and sharinggood practice2finding out informationand sharing itSlide intended for use by individual employers and organisationsThe tasks are interesting, easy to do, and usefulThe employer promises to give staff all the support they need to complete the tasksAlmost all of the tasks require staff to interact with colleagues or with management – team workThe tasks ask staff to reflect on what they do, to investigate things and to agree with each other the right way to approach thingse.g. Statement 1 : I will always take responsibility for the things I do or don’t do,This means:1. Being clear with yourself and others about:• what your job involves;• which tasks you have the knowledge and skillsto undertake safely and well – and which tasksyou do not.One of the six tasks is: Discuss with my employer, supervisor or colleagues what knowledge and skills I need to carry out my job safely and well.3discuss issues.
9How it works Making the commitment is voluntary. The employer makes the commitment online first, and then s a link to staff.Members of staff can’t make the commitment on their own.Slide intended for use by individual employers and organisationsThe employer s the link to the commitment website with a registration codeThe worker follows the link to the commitment website, uses the code to registerThe reason it’s like this is because Skills for Care administers the website, and needs to know that people who are making the commitment really are genuine social care employers and employees. Skills for Care can check on employers, but e can’t easily check on employees. It would be too expensive for Skills for Care to individually check each person who registers. So Skills for Care checks the organisations and employers, and they vouch for their staffThe commitment is a living promise and will need updating every yearWorkers and employers both make the commitment once a year.
10The Social Care Commitment online For organisations the commitmentis a public promise.Employers that make the commitmentare listed on the internet.Slide intended for use by individual employers and organisationsMore about how it works:Because it is a public promise, people who use care and support services, and their families will expect organisations to keep their promisesIndividual employers who make the commitment will not be listed on the internet, their commitment is privateFor staff, the commitment is private.Only your employer will know thatyou have made the commitment.
11Learning through work The employer and employee commitment in full. Your guide to making The Social Care Commitment- for staff.A promise to keep The Social Care Commitment- for staff.Slide intended for use by individual employers and organisationsWhen the employer signs up, they receive one copy of each of these resources. More of these resources are available to orderThe booklets explain more about what the commitment means, why it matters. They also explain more about how to make the commitments. They are small, handy quick reference guidesThere are two sets of statement cards, one for the employer commitment, one for the employee commitment – these sets give one statement, guidance and tasks per card.Supporting staff to make The Social Care Commitment- for managers.Two sets of statements cards.
12How do I sign up? Your employer emails you a link to the commitment website, with a registration code.You follow the link to the website and use theregistration code to register.Slide intended for use by individual employers and organisationsOn the website you...• go through the seven statements ofcommitment and their guidance• look at the tasks for each statement andchoose the ones you want to do• set yourself deadlines for doing your tasks.
13On the website you… Go through the seven statements of commitment and their guidance.Look at the tasks for each statement.Choose the ones you want to do.Slide intended for use by individual employers and organisations:Employers – do read the managers guide first -Supporting staff to make the Social Care CommitmentRead through all of the statements, guidance and tasks, using the booklet Employee Commitment in fullSet yourself deadlines for doingyour tasks.
14On the website you… Download and print your certificate. Save and print your personal development plan.Discuss how you will plan and do your tasks.Review your tasks.Renew your commitment annually.Slide intended for use by individual employers and organisations:Encourage your staff to print their certificate as a record of their commitment, and to print their personal development plan, and show it to you.This will help you to support them.It probably makes sense for employees to speak first with their employer or supervisor and colleagues about how to get the most out of the tasks, and how to fit them in to work time, and into any team meetings, supervisions or appraisals.The employer supports the staff by incorporating the tasks into other learning and development including the supervisions and appraisals.There is a lot more information on how to select, and do the tasks in the booklets.Staff and employers make the commitment every 12 months. Each time they make the commitment they must select and complete at least seven tasks.The value of the commitment is in the quality of the tasks, and how staff approach them.