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The Social Care Commitment Quality People, Quality Care.

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Presentation on theme: "The Social Care Commitment Quality People, Quality Care."— Presentation transcript:

1 The Social Care Commitment Quality People, Quality Care

2 The Social Care Commitment White paper initiative ‘Caring for our future’. Improving care, and the public’s confidence in care. Developed by employers, employees and people who need care and support. A voluntary agreement on workforce quality.

3 A sector united “For the first time the sector is united in making a public commitment to provide safe, high quality care services.” Department of Health Association of Directors of Adult Social Services Employers of all sizes, and all employees. Care Quality Commission

4 Quality People, Quality Care Employers promise to give their workers the development they need. Staff promise to put their values into practice in their daily work. Seven statements of commitment, “I will…” Guidance and tasks. Resources.

5 The employer commitment is a promise to: Recruit staff who care. Make sure staff understand safety and quality standards. Help staff develop their skills. Take responsibility for how staff work. Supervise staff properly. Provide thorough induction training. Support staff to put their commitment into practice everyday.

6 Work responsibly. Uphold dignity. Work co-operatively. Communicate effectively. Protect privacy. Continue to learn. Treat people fairly. The employee commitment is a promise to:

7 How the commitment improves quality A care provider that makes the commitment is promising people who need care and support services that it will put care values into practice. People will expect the promise to be kept. Encouraging staff to make the commitment helps the provider keep its own promise.

8 More than a promise NHS Choices provider profile. Improved recruitment and retention. Profile on Social Care Commitment website. Workforce development resources.

9 Learning through work Supporting staff to make the Social Care Commitment – for employers. Your guide to making the Social Care Commitment – for staff, how to make the commitment. A promise to keep the Social Care Commitment – for staff, what the commitment means and why it matters. The employee and employer commitments in full. Statement cards.

10 Resources for workforce development Development plans for employer and employee, actions and timeframes. Links to specific resources to help you fulfil each task, e.g. Finders, Keepers Employing personal assistants toolkit Common Induction Standards Common core principles for dignity.

11 The Social Care Commitment Sign up here #qualitypeoplequalitycare Telephone:

12 The Social Care Commitment Quality People, Quality Care A promise to keep

13 The Social Care Commitment is our promise to people who use our care and support services that we will put our values into practice: Respect Rights Individuality Privacy Choice Independence Partnership Dignity

14 Employers promise to give their workers the development they need. The Social Care Commitment is a voluntary agreement between the individual employer and the personal assistant Staff promise to put care values into practice in their daily work.

15 What are care values? Treating people who need care and support as individuals. Respecting their right to make their own decisions. Respecting their right to privacy. Working in partnership with them. Giving them real choices. Promoting and supporting their dignity or self-respect. Treating them with respect at all times. Promoting and supporting their rights.

16 The employer commitment is a promise to: Recruit staff who care. Provide thorough induction training. Help staff develop their skills. Make sure staff understand safety and quality standards. Take responsibility for how staff work. Supervise staff properly. Support staff who put their commitment into practice everyday.

17 The employee commitment is a promise to: Work responsibly. Uphold dignity. Work co-operatively. Communicate effectively. Protect privacy. Continue to learn. Treat people fairly.

18 What’s involved? Seven statements. Guidance. Tasks - choose at least one task for each statement. Resources - Social Care Commitment booklets - Personal development plan - Links to resources across the sector.

19 Making the commitment means doing the tasks There are three types of tasks: identifying and sharing good practice finding out information and sharing it discuss issues

20 How it works Making the commitment is voluntary. The employer makes the commitment online first, and then s a link to staff. Members of staff can’t make the commitment on their own. Workers and employers both make the commitment once a year.

21 The Social Care Commitment online For organisations the commitment is a public promise. Employers that make the commitment are listed on the internet. For staff, the commitment is private. Only your employer will know that you have made the commitment.

22 Learning through work The employer and employee commitment in full. Your guide to making The Social Care Commitment - for staff. A promise to keep The Social Care Commitment - for staff. Supporting staff to make The Social Care Commitment - for managers. Two sets of statements cards.

23 How do I sign up? Your employer s you a link to the commitment website, with a registration code. You follow the link to the website and use the registration code to register.

24 On the website you… Go through the seven statements of commitment and their guidance. Look at the tasks for each statement. Choose the ones you want to do. Set yourself deadlines for doing your tasks.

25 On the website you… Download and print your certificate. Save and print your personal development plan. Discuss how you will plan and do your tasks. Review your tasks. Renew your commitment annually.

26 Any Questions?

27 The Social Care Commitment Sign up here #qualitypeoplequalitycare Telephone:


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