1. A+ Certification Study Group – Week 8 Mark McCoy MCSE, CNE, CISSP

2. Agenda Review Week 7 Discussion Review Week 7 Discussion Chapter 13 & 14 Test Objectives Chapter 13 & 14 Test Objectives Key Points from the Reading Key Points from the Reading Questions/Show & Tell Questions/Show & Tell Quiz 3 Covering Chapters 7 – 10 (Operating Systems) Quiz 3 Covering Chapters 7 – 10 (Operating Systems) Week 9 Reading Assignment Week 9 Reading Assignment

3. Review of Week 7 (Ch 11 & 12) Test Objectives Chapter 11 Test Objectives Chapter 11 Test Objectives 601: 4.1 602: 4.1 603: 3.1 604: 3.1 Identify the fundamental principles of using printers and scanners601: 4.1 602: 4.1 603: 3.1 604: 3.1 Identify the fundamental principles of using printers and scanners 601: 4.2 Identify basic concepts of installing, configuring, optimizing, and upgrading printers and scanners601: 4.2 Identify basic concepts of installing, configuring, optimizing, and upgrading printers and scanners 602: 4.2 603: 3.2 604: 3.2 Install, configure, optimize, and upgrade printers and scanners602: 4.2 603: 3.2 604: 3.2 Install, configure, optimize, and upgrade printers and scanners 601: 4.3 602: 4.3 603: 3.3 604: 3.3 Identify tools, diagnostic procedures, and troubleshooting techniques for printers and scanners601: 4.3 602: 4.3 603: 3.3 604: 3.3 Identify tools, diagnostic procedures, and troubleshooting techniques for printers and scanners 602: 4.4 604: 3.4 Perform preventive maintenance of printer and scanner problems602: 4.4 604: 3.4 Perform preventive maintenance of printer and scanner problems

4. Review of Week 7 (Ch 11 & 12) Test Objectives (Cont) Chapter 12 Test Objectives Chapter 12 Test Objectives 601: 5.1 602: 5.1 Identify the fundamental principles of networks601: 5.1 602: 5.1 Identify the fundamental principles of networks

5. Obscure Points from Chapter 11 (Printers) What are the six steps (in order) of the Laser Printing Process? What are the six steps (in order) of the Laser Printing Process? Charging, Writing, Developing, Transferring, Fusing, CleaningCharging, Writing, Developing, Transferring, Fusing, Cleaning In the Charging step, the Drum is charged with a Negative or Positive Charge? In the Charging step, the Drum is charged with a Negative or Positive Charge? NegativeNegative In a Thermal Printer, what transfers the image? In a Thermal Printer, what transfers the image? HeatHeat What are the four types of printers? What are the four types of printers? Impact, Laser, Ink Jet, Solid Ink, ThermalImpact, Laser, Ink Jet, Solid Ink, Thermal What company developed the PCL Language? What company developed the PCL Language? Hewlett PackardHewlett Packard

6. Obscure Points from Chapter 11 (Scanners) What are the two types of Scanners? What are the two types of Scanners? Bar Code and ImageBar Code and Image What technology permits a program such as Word to interpret the words on a scanned image? What technology permits a program such as Word to interpret the words on a scanned image? Optical Character Recognition (OCR)Optical Character Recognition (OCR) What parts of the scanner convert the reflected light into electricity? What parts of the scanner convert the reflected light into electricity? DiodesDiodes What are the Seven Components of a Scanner? What are the Seven Components of a Scanner? Bulb, Lens, Light-Sensitive Diodes, Memory, Firmware, Driver, Scanner SoftwareBulb, Lens, Light-Sensitive Diodes, Memory, Firmware, Driver, Scanner Software What is the IEEE Standard for the Parallel Interface? What is the IEEE Standard for the Parallel Interface? IEEE 1284IEEE 1284 What is the IEEE Standard for Fire Wire? What is the IEEE Standard for Fire Wire? IEEE 1394IEEE 1394

7. Obscure Points from Chapter 12 (Network Basics) A Personal Area Network (PAN) is Defined as: A Personal Area Network (PAN) is Defined as: Phones and personal digital assistants (PDAs), that communicate with each other and/or your desktop computer. These devices frequently have a distance limit of one meter, or a theoretical limit of about ten meters.Phones and personal digital assistants (PDAs), that communicate with each other and/or your desktop computer. These devices frequently have a distance limit of one meter, or a theoretical limit of about ten meters. A Local Area Network (LAN) is Defined as: A Local Area Network (LAN) is Defined as: A local area network (LAN) is a network that covers a relatively small area, such as a building, home, office, or campus. The typical distances are measured in hundreds of metersA local area network (LAN) is a network that covers a relatively small area, such as a building, home, office, or campus. The typical distances are measured in hundreds of meters A Metro Area Network is Defined as: A Metro Area Network is Defined as: A metropolitan area network (MAN) is a network that covers a metropolitan area, connecting various networks together using a shared, community network, and often providing WAN connections to the Internet.A metropolitan area network (MAN) is a network that covers a metropolitan area, connecting various networks together using a shared, community network, and often providing WAN connections to the Internet. A Wide Area Network is Defined as: A Wide Area Network is Defined as: A wide area network (WAN) can cover the largest geographic area. It is defined as two or more networks connected over long distances.A wide area network (WAN) can cover the largest geographic area. It is defined as two or more networks connected over long distances.

8. Obscure Points from Chapter 12 (Network Basics) What frequency range does the 802.11a wireless standard use? What frequency range does the 802.11a wireless standard use? 5 GHZ5 GHZ What frequency does Blue Tooth Use? What frequency does Blue Tooth Use? 5 GHZ5 GHZ What frequency range does the 802.11b wireless standard use? What frequency range does the 802.11b wireless standard use? 2.4 GHZ2.4 GHZ What frequency range does the 802.11g wireless standard use? What frequency range does the 802.11g wireless standard use? 2.4 GHZ2.4 GHZ Are the 802.11a and 802.11g standards compatible? (Why or Why Not) Are the 802.11a and 802.11g standards compatible? (Why or Why Not) NO – They use different frequency rangesNO – They use different frequency ranges

9. Obscure Points from Chapter 12 (Network Basics) What does ISDN stand for? What does ISDN stand for? Integrated Service Digital NetworkIntegrated Service Digital Network Basic Rate Interface (BRI) ISDN Service has how many Data/Voice Channels and how many signaling channels and what are their bandwidths? Basic Rate Interface (BRI) ISDN Service has how many Data/Voice Channels and how many signaling channels and what are their bandwidths? 2 Data/Voice Channels at 64kbps each and 1 signaling channel at 16 kbps2 Data/Voice Channels at 64kbps each and 1 signaling channel at 16 kbps What is the primary difference between ADSL and SDSL? What is the primary difference between ADSL and SDSL? ADSL is Asymmetric (different upstream and downstream data rates) whereas SDSL is Symmetric and provides the same upstream and downstream data ratesADSL is Asymmetric (different upstream and downstream data rates) whereas SDSL is Symmetric and provides the same upstream and downstream data rates What is the speed of a Cat3 Cable? What is the speed of a Cat3 Cable? 16Mbps What are the three types of Fiber Optic Connectors? What are the three types of Fiber Optic Connectors? Straight Tip, Subscriber Connection, & Lucent ConnectorStraight Tip, Subscriber Connection, & Lucent Connector

10. Chapter 13 & 14 A+ Test Objectives Chapter 13 – Installing Networks Chapter 13 – Installing Networks 601: 5.2 602: 5.2 603: 5.2 Install, configure, and upgrade networks601: 5.2 602: 5.2 603: 5.2 Install, configure, and upgrade networks Chapter 14 – Troubleshooting Networks Chapter 14 – Troubleshooting Networks 601: 5.3 603: 4.3 Identify tools, diagnostic procedures, and troubleshooting techniques for networks601: 5.3 603: 4.3 Identify tools, diagnostic procedures, and troubleshooting techniques for networks 602: 5.3 Use tools and diagnostic procedures to troubleshoot network problems602: 5.3 Use tools and diagnostic procedures to troubleshoot network problems

11. Ch 13 & 14 Obscure Facts Chapter 13 – Installing Networks Chapter 13 – Installing Networks When installing a USB NIC what do you install first? The NIC or the Driver SWWhen installing a USB NIC what do you install first? The NIC or the Driver SW Driver Software Driver Software What two devices, in addition to the 802.11g Wireless NIC, use the 2.4GHZ frequency band?What two devices, in addition to the 802.11g Wireless NIC, use the 2.4GHZ frequency band? Microwave and Cordless Phone Microwave and Cordless Phone What is the range of a WiFi Signal (in meters)? 75m – 125m What does SSID stand for? Service Set ID What are the two wireless network modes? Infrastructure & Ad-Hoc What vender uses the NWLINK protocol? NOVELL What is the maximum number of connections to a Windows XP Share? 10

12. Ch 13 & 14 Obscure Facts Chapter 14 – Troubleshooting Networks Chapter 14 – Troubleshooting Networks What is the first thing to check when a user cant get to the internet?What is the first thing to check when a user cant get to the internet? The physical connection to the network/NIC The physical connection to the network/NIC According to the CompTia 602 Exam Objectives, Remote Desktop is a:According to the CompTia 602 Exam Objectives, Remote Desktop is a: System Management Tool System Management Tool What are the three ways to request Remote Assistance?What are the three ways to request Remote Assistance? Windows Messenger, Email, a File Windows Messenger, Email, a File How can you reduce the amount of IPX/SPX Broadcasts?How can you reduce the amount of IPX/SPX Broadcasts? Specify the Frame Type: 802.2, 802.3, Ether_Snap… Specify the Frame Type: 802.2, 802.3, Ether_Snap… What are three useful Network Troubleshooting Utilities?What are three useful Network Troubleshooting Utilities? Ping, Tracert, Netstat Ping, Tracert, Netstat What does Netstat do?What does Netstat do? Gives you statistical information about the TCP/IP protocols and network connections involving your computer Gives you statistical information about the TCP/IP protocols and network connections involving your computer

13. Questions/Show and Tell In addition to what we have already discussed, what other interesting things did you learn from Chapters 13 & 14 In addition to what we have already discussed, what other interesting things did you learn from Chapters 13 & 14 Its your turn…. Its your turn….

14. Chapter 13 & 14 Two-Minute Drill Chapter 13 Two-Minute Drill Chapter 13 Two-Minute Drill Chapter 13 Two-Minute Drill Chapter 13 Two-Minute Drill Chapter 14 Two-Minute Drill Chapter 14 Two-Minute Drill Chapter 14 Two-Minute Drill Chapter 14 Two-Minute Drill

15. A+ Study Group Quiz 3 25 Multiple Choice Questions from Chapters 7 - 10 25 Multiple Choice Questions from Chapters 7 - 10 You have 30 Minutes to Complete the Quiz You have 30 Minutes to Complete the Quiz

16. Week 8 Homework Assignment Reading for Next Session Reading for Next Session Read Chapter 15Read Chapter 15 Read Chapter 16Read Chapter 16 Study for Quiz 4 – Chapter 11, Printers & Scanners Study for Quiz 4 – Chapter 11, Printers & Scanners Study for Quiz 5 – Chapters 12 – 14, Networks Study for Quiz 5 – Chapters 12 – 14, Networks