1. © 2013 VMware Inc. All rights reserved Addressing Windows XP Migrations VMware End-User Computing Peter von Oven Senior SE & Pre Sales Lead, End-User Computing, UK&I pvonoven@vmware.com

2. Agenda  Why do I need to migrate?  Windows 7 Adoption Lag  Introducing VMware Horizon Suite Horizon Mirage & Use Cases  How to simplify & revolutionise Windows migration with VMware

3. XP in the Press…

4. So You Won’t be Migrating? cv What about hackers? Microsoft recently posted that of the 45 critical XP patches released in the last year 30 were applicable to Windows 7 too. http://www.theregister.co.uk/2013/08/16/microsoft_warns_itll_be_han ding_out_zero_days_for_windows_xp/

5. How Long Have I Got?

6. Windows 7: Adoption Lag Windows 7 Released 2009 Accounts for 40% Downgrade rights XP Drivers available XP Applications Available Application Complexity Discovery and Usage Packaging Migration is not trivial Time and budget? Skills in-house?

7. End-User Benefit Windows 7: Adoption Lag continued End-User Benefit IT Cost Business Continuity User productivity Complexity Infrastructure Investments New interface vs

8. Windows XP: Your Options Ignore Zero day exploits Security and Compliance Punitive Support Prohibitively costly Business justification Replace Hardware Is your hardware good enough? Do you have budget? In-place Migration Costly and Complex Risk to business continuity

9. Windows XP Migration - Three Questions How can we complete our Windows 7 Migration on time and on budget with the resources we have? 1 How can I migrate my users who work from home, the road, or a remote office, without installing additional branch infrastructure? 3 How can we easily rollback a user to their Windows XP system if the Windows 7 Migration does not complete successfully? 2

10. Introducing VMware ® Horizon ™ Suite Multi-Device Era Journey Physical Desktops Virtual Desktops Multi-Device Workspace VMware Horizon Mirage™ Including ThinApp™ VMware Horizon Mirage™ Including ThinApp™ NEW V4.2 VMware Horizon View™ Including ThinApp™ VMware Horizon View™ Including ThinApp™ NEW V5.2 VMware Horizon Workspace™ (Apps, Data, Mobile) NEW V1.5 VMware Horizon™ Suite The platform for Workspace Mobility VMware Horizon™ Suite The platform for Workspace Mobility NEW V1.0

11. VMware ® Horizon Mirage™

12. Deliver Empower your workforce with locally installed desktops for native performance. Broker Manage/deploy PC images centrally from a single instance for easy provisioning, updates, backup and recovery. Horizon Mirage™: Centralized PC Images for Local Execution Transform Centralize management of desktop image layers in the datacenter.

13. Horizon™ Mirage Architecture

14. The 5 Use Cases for Horizon Mirage Layered, Single Image Management 13 45 Automated Windows 7 Migration Desktop Recovery (BC / DR) Rapid Desktop Repair Hardware Migration 2 Windows XP ‘Safety Net’ 6

15. Background Wallpaper Operating System IT provisioned Applications User installed Applications Custom settings Data Device Drivers Your PC is made of a lot of different elements

16. Elements the End-User wants to control Elements IT wants to manage These elements can be put into two categories Operating System IT installed Applications Device Drivers Data Background Wallpaper User installed Applications Custom settings

17. Horizon Mirage™ provides layered image management  Logically layers each end user’s PC  Layers managed separately but are merged together at the endpoint  Does not actually shift contents around on PC  Empowers IT to perform granular operations some or all PC layers  User-Installed apps are preserved for use during migrations or desktop recovery Horizon Mirage™ End-User Controlled User Data & Profile Applications Additional Applications OS and Core Apps Device Drivers IT Managed

18. Automated Windows 7 Migration How Mirage Helps The Solution 1.Automates staging of Windows 7 image on each PC 2.It minimizes end-user downtime compared to competition 3.Migrates XP / Vista to Win 7 4.Transfers user profile and data from old OS to New Win 7 install Careful planning is essential. Windows 7 migrations are a difficult and time-consuming project for any tool. Understand critical parts Mirage supports and what is out of scope, such as Application Remediation. The Challenge. Microsoft announced end of support for Windows XP on April 8, 2014.

19. Horizon Mirage™ servers New Windows 7 image: IT management layers User operating Windows XP Layers delivered in background to Horizon Mirage™ client Step 1: Intelligent image delivery Automated Windows 7 deployment

20. Pre-deployment snapshot New image fully delivered User’s still working Horizon Mirage™ servers Step 2: Pre-deployment snapshot Deployment preparation

21. Reboot Small amount of downtime Boots up as Windows 7 Horizon Mirage™ servers Step 3: Reboot and configuration Actual deployment

22. Windows XP ‘Insurance’ How Mirage Helps The Solution 1.Continuous back-up of Windows XP image 2.Ability to ‘roll-back’ to clean Windows XP image 3.Ongoing Snapshots of XP image 4.Store Data/Profiles ready for Windows 7 migration Careful planning is essential. Use of Horizon Mirage for ‘managing’ Windows XP will not protect your devices/image from any attacks. The Challenge. End of XP Support – Prohibitive Support contract & diminishing time…

23. Business as usual for users IT manages a single image centrally Automated Win7 Deploy. Endpoint Backup & DR PC Refresh $ Savings Break/Fix $ Savings Centralized Image Mgmt. Highly efficient de-duplication & synchronization (even over WAN) Horizon Mirage™ Multiple Use Case Scenarios

24. Who Has Done This Already? Migrate 2,400 desktops to new laptops while preserving user data and 1,110 various user-installed applications. Needs Horizon Mirage allowed ADAC’s IT team to quickly get their end-users up and running on their new laptops without sacrificing any of their user data or user-installed applications. VMware Solution Saved 250,000 Euro using Horizon Mirage over other solutions. Completed entire migration in just three weeks, drastically reducing the time of the project. Had full rollback capabilities if needed during migrations. Benefits “With VMware Horizon Mirage we had exactly the same IT environment on the PC, but were able to migrate over everything that made that desktop personal to our users... IT was able to separate the IT images on the desktop PCs from the user space — applications, files and personalization. ” Stefan Brandstetter, IT Manager, ADAC e.V.

25. What are the Cost Savings? Our Windows 7 deployment cost calculator is customizable

26. Introducing VMware ® Horizon ™ Suite Multi-Device Era Journey Physical Desktops Virtual Desktops Multi-Device Workspace VMware Horizon Mirage™ Including ThinApp™ VMware Horizon Mirage™ Including ThinApp™ NEW V4.2 VMware Horizon View™ Including ThinApp™ VMware Horizon View™ Including ThinApp™ NEW V5.2 VMware Horizon Workspace™ (Apps, Data, Mobile) NEW V1.5 VMware Horizon™ Suite The platform for Workspace Mobility VMware Horizon™ Suite The platform for Workspace Mobility NEW V1.0

27. Deliver Empower your workforce with secure, roaming access to your desktop across devices. Broker Manage and secure virtual desktops from a single admin console while removing data from end-points. Transform Simplify desktops and apps and centralize in the datacenter by virtualizing them. Horizon View™ Virtualizes Windows Desktops Into a Central Service

28. Manage centralized virtual desktops Users remotely access from various devices Security & Compliance Security & Compliance Anywhere Access Business Agility Mobile & BYOD Access OPEX Savings OPEX Savings Highly efficient remote protocol

29. Overview Benefits  Simplify app management, patching, and deployment  Reduce app conflict issues  Keep end-user’s productive with the apps they need Minimize application conflicts and reduce costs  Package up applications and deliver them via Horizon Mirage’s app layers  Solve need for one PC to require two different versions (or more) of an app ThinApp Application Virtualization to assist Windows Migration

30. What you need for Windows Migrations If you have the plumbing, make sure new investments connect in seamlessly Horizon Mirage™ is complementary to your existing IT investments. Horizon Mirage™ provides investment protection and simplified management targets.

31. Centrally managed Windows images deployed locally on devices Datacenter hosted virtual desktops Horizon View™ Horizon Mirage™ Security Remote & Roaming Access Offline Flexibility Native Performance Synchronization Start your migration with Horizon View™ & Horizon Mirage™ Thin/zero clientsTabletsPCsLaptopsMacs

32. VMware® Horizon™ – the Platform for Workforce Mobility  Product pages on vmware.com www.vmware.com/products/desktop_virtualization/horizon- suite/overview.html www.vmware.com/products/desktop_virtualization/horizon- suite/overview.html  VMware® Horizon View™ www.vmware.com/products/view/overview.html  VMware® Horizon Mirage™ www.vmware.com/products/desktop_virtualization/mirage/ove rview.html www.vmware.com/products/desktop_virtualization/mirage/ove rview.html  VMware® Horizon Workspace™ www.vmware.com/products/desktop_virtualization/horizon- workspace/overview.html www.vmware.com/products/desktop_virtualization/horizon- workspace/overview.html For more information

33. 33 Confidential Thank You