2. Content
Overview
Update Process
Additional Tools

3. Overview

4. Overview Category Remote Management Suite General Features
Full remote administration of your IGEL infrastructure
Central installation, configuration and update management including Buddy Update
OS independent UMS console DD

5. Security Secured communication …
With SSL protection
With Local certificates on the client side
Even through firewalls due to the usage of HTTPS
Full and reliable backup functionality
Failover mode enables high reliability of the UMS
User authentication and rights management
Access control on directories, profiles and thin clients for administrators and groups of administrators

6. Automated Deployment and Roll-out
Import and configure new thin clients before roll-out through MAC address
Multiple clients can be imported with CSV-Files
CSV-Files can be generated automatically and provided with delivery
CSV-Files can contain additional information like serial number for asset management
MAC address
CSV File
Serial number

7. Asset Management Hardware inventory Software inventory
licensed features
Installed Hotfixes (WES)
Export Asset information via Views

8. Update Process

9. Failsafe upgrade mechanism - Overview
IGEL Firmware (Linux, Microsoft Windows CE or Microsoft Windows XP Embedded)
IGEL Failsafe Update System

10. Failsafe upgrade mechanism – Functional Demo
IGEL Firmware running
Transfer of new Firmware
Updated IGEL Firmware running
Update initiated Reboot
Update succesful Reboot
Update failed Reboot
IGEL Failsafe Update System running

11. IGEL Failsafe Update Mechanism - Benefits
IGEL Update system is always healthy
Linux - except of hardware failures
Windows Embedded Standard and CE – except of hardware and filesystem failures
Even powerloss during update process will not harm the system
No need to send the device to IGEL because of failed firmware updates
Stay up-to-date without the risk of damging a running system!

12. Incremental Firmware Update
Contains complete UD firmware image
UD Firmware update
UD Firmware Image on FTP / HTTP file server
UD2-120 LX
ICA
- ICA
- RDP
- network
- printing
- UMS agent
- …
Entry Level:
- ICA
- RDP
- …
Standard Level:
- VMware View
- Appliance Modes
- Ericom PowerTerm Terminal Emulation
Advanced Level:
- ThinLinc
- NoMachine NX
Update initiated from
or via
Download
UD5-420 LX
- ICA
- RDP
- network
- printing
- UMS agent
- VMware View
- Appliance Modes
- Ericom PowerTerm Terminal Emulation
- …
ICA, Appliance Modes, Ericom PowerTerm Terminal Emulation
myigel.com

13. Wide Area Network (WAN)
Buddy Update
Update only a single client in the branch office via the internet connection in order to reduce bandwidth consumption
Updated client serves as image source (FTP update server) via LAN for all other branch office Thin Clients
Headquarter – Data center
Branch Office LAN
Wide Area Network (WAN)
Updated Client
FTP Update Server

14. Partial Update
Install or update applications on Windows Embedded Standard 2009 Thin Clients
Update package contains only new or modified files
No complete snapshot needed
Very low bandwidth usage
Faster update/customization of the clients
Reduced administration time and effort
Increased flexibility through combinations of different update packages
Less complexity through reduced amount of snapshots
Higher availability and productivity

15. Upgrade license deployment
UDC Token + Upgrade licence +

16. Additional Tools

17. Support Wizard
Automatic collection of log files from UMS server, UMS console and thin clients if necessary
Log package can be sent via to our support team

18. Firmware Downloader
Tool for downloading firmware updates from the IGEL webserver
Management of downloaded updates within the UMS
Management of multiple firmware version, also previous versions
Automatically offers available firmware updates depending on the registered clients

19. Questions & Answers DD