1. Copyright 2009 bSolv. All rights reserved Citizen360 Citizen Record Concepts An Introduction to the citizen record pattern Version 1.0 You should see the system overview before you run this presentation. Click here to launch the overview presentationClick here to launch the overview presentation.

2. Copyright 2009 bSolv. All rights reserved Citizen360 – Data Record Concepts  The same person may be in the system several times because they are from several source systems, e.g., DHS, DOR or DSS  There is no conflict in this situation – but it is not what is desired  We identify Citizens using any one of three mechanisms: 1.The key used by the source system that provided the Citizen 2.A Master Index (optional) 3.An internal identifier  Identity Resolution processes exist to find possible people matches  When People are linked/merged:  The detailed data elements are moved under a common citizen “header record”  Source systems are not forced to have the same values – they are still decoupled

3. Copyright 2009 bSolv. All rights reserved Data is kept uniquely by Source-System The search found 5 different records from 5 different systems 3 of the 5 records are linked across the source-systems – they have the same Master Index value The following Citizen Search screen illustrates the concepts

4. Copyright 2009 bSolv. All rights reserved Citizen Id: 222222 Master Index:10001340065 Date of Birth Date:07/14/1965 SourceDSS Citizen Id: 333333 Master Index:1000130073 Date of Birth Date:07/13/1965 SourceDOH Data is kept uniquely by Source-System Citizen Id: 111111 Master Index:10001340057 Date of Birth Date:07/14/1965 SourceDOL Date of Birth Date:12/28/2009 SourceDOR Date of Birth Date:07/14/1965 SourceDHS There are 3 citizen “header records” in our example… The first “header record” has data from three different systems. Note that the systems are decoupled and can have different values for the same data element.

5. Copyright 2009 bSolv. All rights reserved Date of Birth Date:07/13/1965 SourceDOH Date of Birth Date:07/14/1965 SourceDSS Citizen Id: 222222 Master Index:10001340065 Date of Birth Date:07/14/1965 SourceDSS Citizen Id: 333333 Master Index:1000130073 Date of Birth Date:07/13/1965 SourceDOH Merging does not change the data – it is still held by Source System Citizen Id: 111111 Master Index:10001340057 Date of Birth Date:12/28/2009 SourceDOR Date of Birth Date:07/14/1965 SourceDOL Date of Birth Date:07/14/1965 SourceDHS Identity Resolution Process Match:83% Identity Resolution Process Match:82% Master Index History Value:10001340057 Master Index History Value:10001340065 Master Index History Value:1000130073 We can continue to use any of the original/historic “master index” values to reference the citizen Based on Identity Resolution processes we may decide to merge other records… The data is still unique by source system - but we now know that it is for a common citizen

6. Copyright 2009 bSolv. All rights reserved Confidential and Proprietary THANK YOU info@bSolv.com www.bsolv.com 3330 Cumberland Boulevard Suite 500 Atlanta, GA 30339 Office: +1 678.638.6692