Presentation on theme: "Conceived and Developed by Moryaas Digital Pvt Ltd."— Presentation transcript:
Conceived and Developed by Moryaas Digital Pvt Ltd
Agritech Limited manufactures a wide range of agro- chemicals. The Company has a pan-India presence and employs over Field staff to server over one million+ farmers across India. In Current scenario the field staff calls the call center and gets their details registered. After a small pilot, it was decided to make use of technology to built an E-CRM solution to help the field staff serve their customers.
It stands fro Electronic Customer Relationship Management. It helps in providing better services, speed of response and better understanding of operations. Provides company to conduct interactive, personalized and relevant communications across the globe with their field staff, customers by utilizing the traditional and electronic channels both.
FRT uses this e-CRM platform to Track activity of field force across India. Help field force seamlessly update their Details of Customer Interaction Order from Client Details of Meetings Fuel Expense and Mobility Expense etc. Prepare Automated MIS updated on daily basis.