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YE 2007 Corporate Announcement April 2008. A market leader no matter where we are 2 This document has been prepared by Raya Holding for Technology & Telecommunications.

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Presentation on theme: "YE 2007 Corporate Announcement April 2008. A market leader no matter where we are 2 This document has been prepared by Raya Holding for Technology & Telecommunications."— Presentation transcript:

1 YE 2007 Corporate Announcement April 2008

2 A market leader no matter where we are 2 This document has been prepared by Raya Holding for Technology & Telecommunications S.A.E. (Raya or the Company) solely for presentation purposes. It must be treated confidentially by attendees and should not be reproduced, redistributed or passed to any other person. The information contained in this document has not been independently verified and no representation or warranty, expressed or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information contained herein. The Company shall not have any liability whatsoever (in negligence or otherwise) for any loss whatsoever arising from any use of this document, or its contents, or otherwise arising in connection with this document. This document does not constitute an offer or invitation to purchase any shares in the Company and neither it nor any part of it shall form the basis of, or be relied upon in connection with, any contract or commitment whatsoever. Any decision to purchase shares in the Company is the sole responsibility of the investor who shall be responsible for his own due diligence. This document may contain forward looking statements that constitutes Rayas beliefs and expectations about future performance. Except for historical information, any forward looking statement based on current expectations, assumptions, projections about future events are subject to certain economic and market risks and uncertainties that could turn out actual results to differ materially or may not occur. Disclaimer

3 A market leader no matter where we are 3 Raya in Brief Corporate Update Operations Review Financial Highlights Agenda I. II. III. IV.

4 A market leader no matter where we are 4 Infrastructure solutions Business applications and solutions IT Outsourced services (e-Payment) Information Technology Three operations: retail, distribution, and maintenance/warranty services Two product groups: Personal Mobility & IT products Trade Regional Presence/Client Base Algeria, Saudi Arabia, U.A.E., Kuwait, Qatar, Oman, Jordan, Yemen, Morocco, Syria, Tunisia, Lebanon, Iraq, Nigeria Raya In Brief Scope of Operations Call Center Prospecting / Customer Acquisition Channel Development Campaign Management Serving Local & International clients

5 A market leader no matter where we are 5 IT and Retail & Distribution IT Raya Office Egypt Saudi Arabia Jordan Syria Qatar UAE Kuwait Morocco Oman Yemen Algeria Iraq Lebanon Tunisia Raya In Brief Geographic Presence Nigeria Sudan

6 A market leader no matter where we are 6 Raya in Brief Corporate Strategy Operations Review Financial Highlights Agenda I. II. III. IV.

7 A market leader no matter where we are 7 Expanding call center offshore revenues Expand direct distribution coverage & reach Launched Kazza Mizza retail chain Mobile Maintenance Services Level 4 for 14 NW African countries Level 3 in Algeria & Nigeria Maintenance services in South Africa Expand value added services eFinance Investment C3 Acquisition Nigeria office MADA Raya for Leasing New E-Payment Company Fast entry into profitable markets & lines of business Maximize profits Net Income EGP 95 million (EPS 1.51) G&A to Rev down to 8.4% from 10% in YE06 Depreciation down by EGP 8.9 million Financial costs down 11% 2007 dividend distributed 1.23 L.E vs L.E in 2006 Corporate Strategy Create Sustainable Improvements in Margins & Earnings

8 A market leader no matter where we are 8 Egypt Saudi Arabia Jordan Syria Qatar UAE Kuwait Morocco Oman Yemen Algeria Libya Africa USA & Europe Retail, distribution & Maintenance opportunities Information Technology services Contact center outsourcing services Lebanon Iraq Tunisia Regional Expansion Plans

9 A market leader no matter where we are 9 Shareholding Breakdown 55% Egyptians, 46% Foreigners 62% Retail, 38% Institutions/Funds Listed on CASE, May 2005 Outstanding Shares 57M Market CAP 862 MLE Shareholder Structure

10 A market leader no matter where we are 10 Raya in Brief Corporate Strategy Operations Review Financial Highlights Agenda I. II. III. IV.

11 A market leader no matter where we are 11 I. Trade Operations Review

12 A market leader no matter where we are Distribution I. Trade LOB

13 A market leader no matter where we are 13 Operational Highlights Distribution Mobile Distribution Revenue (EGP mil) # of Handsets (mil) 56% 87% 23% 1%

14 A market leader no matter where we are 14 Operational Highlights Distribution IT Distribution Product Mix IT Distribution Revenue (EGP mil) 38% 22%

15 A market leader no matter where we are 15 Raya Strategy Distribution Distribution Strategy Focus on direct distribution (to reach 1,600 POS by end of 2007 & 6,000 in 3 years time) Expand coverage / reach in Cairo & governorates (60 cars by end 2007) Strategic alliances with operators (bundling handsets & lines) Broaden product portfolio (personal mobility & IT products) Expand Algeria distribution operation & explore other African markets

16 A market leader no matter where we are Retail I. Trade LOB

17 A market leader no matter where we are 17 # of Handsets (000s) Operational Highlights Retail # of Outlets Egypt Outlets Algeria Outlets % * Above outlets in addition to 22 shop-in-shop with Wataneya operator in Algeria * Retail Revenue (EGP mil) -3% 2% 4 58 ** 2007 ** Above outlets in addition to 25 shop-in-shop with Wataneya operator in Algeria -6% 5% 18% 22% 77%

18 A market leader no matter where we are 18 Operational Highlights Raya Shops Revamped

19 A market leader no matter where we are 19 Operational Highlights Kaza Meza Shops Launched

20 A market leader no matter where we are 20 Raya Strategy Retail Aggressive expansion plans in Egypt (reaching 58 shops by end of 2007 Raya ( 39 Shops ) Kaza Meza (19 Shops) Focus on VAS & customer loyalty Operator Services (services, airtime, …) Deploy personal mobility concept Introduced Digital Cameras, Ipods and Notebooks Retail Strategy

21 A market leader no matter where we are Maintenance I. Trade LOB

22 A market leader no matter where we are 22 # of Technical Maintenance Engineers 24% Operational Highlights Maintenance # of Handsets serviced (000s) 82% Maintenance Revenue (EGP mil) 51% 32% 40% 42%

23 A market leader no matter where we are 23 Raya Strategy Maintenance Market Opportunity / Trends Surge in used handsets Increased handset complexity Maintenance Strategy Capitalize on being Nokia Regional maintenance hub ( Recently won Nokia Level 4 tender, serving Egypt & 14 NW African countries) Expand maintenance operations in Algeria and assess opportunities in African countries

24 A market leader no matter where we are 24 Revenues EGP mil. GP Overall Performance Trade LOB 52% EGP mil. 43% GP GP% 3% -8%

25 A market leader no matter where we are 25 II. Information Technology Raya Lines of Business

26 A market leader no matter where we are 26 Operational Highlights Information Technology Source: Egypt IDC report 2005 IT Revenue Mix (EGP mil) Infrastructure Business Applications Outsourced Services 17% % 272

27 A market leader no matter where we are 27 United Bank Of Egypt Infrastructure & Security Services Telecom Egypt Infrastructure & Security Services Credit Agricole Bank Infrastructure, Hardware Watany Bank Of Egypt ATMs Ministry Of Finance/ Customs Infrastructure, Security solution, Business Automation EFG- Hermes MS Services Commercial International Bank (CIB) Security Solution Vodafone Infrastructure, IP Services Etisalat Infrastructure & Security Services Islamic Fisal Bank ATM Local Awarded Projects Information Technology

28 A market leader no matter where we are 28 Qatar - Supreme Council for Family Affairs - Internal Security Forces - Qatar Foundation - ictQatar Kuwait - Vision/MTC Kuwait - Atheer (MTC Group) Yemen - Public Telecom Saudi - Saline Water (SWCC) - Saudi Post - (Al Jomaih) AAC - eXtra - Arab Sat - National Water Co. Jeddah Regional Awarded Projects Information Technology

29 A market leader no matter where we are 29 Raya Strategy Information Technology Outsourcing Strategy e-Payment infrastructure business in partnership with the financial sector IT Strategy System Integration Projects Increase services component Industry specific high profitability projects Capitalize on maintenance contracts Customer satisfaction (repeat business)

30 A market leader no matter where we are 30 Revenues EGP mil. GP Overall Performance Information Technology 17% EGP mil. 10% GP GP% 17% 14%

31 A market leader no matter where we are 31 III. Call Center Raya Lines of Business

32 A market leader no matter where we are 32 Operational Highlights Call Center Local vs International revenue Call Center (# of Agents) Agents (000s) 16% Raya Call Center Clients MISR 169%

33 A market leader no matter where we are 33 Raya Strategy Call Center Call Center Strategy Capitalize on offshore call center services Develop and grow BPO services (business process outsourcing) Leverage industry know-how and best practice Maintain global quality standards ( COPC )

34 A market leader no matter where we are 34 Revenues EGP mil. GP Overall Performance Call Center LOB 153% EGP mil. 254% GP GP% 8%

35 A market leader no matter where we are 35 Raya in Brief Corporate Strategy Operations Review Financial Highlights Agenda I. II. III. IV.

36 A market leader no matter where we are 36 Historical financial highlights Financial Highlights Income Statement

37 A market leader no matter where we are 37 Historical financial highlights Financial Highlights Balance Sheet Working capital Debt\equity Ratio

38 A market leader no matter where we are 38 Financial Highlights Consolidated Performance Revenues (EGP mil)Gross Profit (EGP mil) TelecomCall Center YE05YE06YE07 TradeITCall Center 1,613 1,676 2,392 4% 43% -6% 22%

39 A market leader no matter where we are 39 Financial Highlights Consolidated Performance Net Income (EGP mil) EBITDA (EGP mil) 45% 40% -22% 70%

40 A market leader no matter where we are 40 Financial Highlights Cost Control Initiatives SG&A to Revenue SG&A / Revenues % SG&A per Headcount (EGP 000s) SG&A per Headcount

41 A market leader no matter where we are 41 Financial Highlights Shareholder Value Equity (EGP mil)ROE LE

42 Thank You


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