2. 1 USMP PhD in Information Systems Engineering KNOWLEDGE MANAGEMENT Modelos y Estrategias de Implementación en la Gestión del Conocimiento Ph.D. Augusto Bernuy Alva E-mail: abernuy@usmp.edu.pe

3. 2 USMP PhD in Information Systems Engineering 2 I.Complex OragnizationsComplex Oragnizations II.Intelligent OrganizationsIntelligent Organizations III.Expert Systems & Knowledge ManagementExpert Systems & Knowledge Management IV.KM Projects CONTENT

4. 3 USMP PhD in Information Systems Engineering 3 I. Complex Organizations Knowledge as a key resource will contribute to improve organizational performance The objectives are: Capturing the latest information pertaining to all aspects of knowledge management Disseminating both theoretical and practical information of knowledge management http://www.inderscience.com/browse/index.php?journalCODE=ijkms

5. 4 USMP PhD in Information Systems Engineering I. Complex Organizations Browse Recent Issues: » 2010 Vol.4 No. 32010 Vol.4 No. 3 » 2010 Vol.4 No. 22010 Vol.4 No. 2 » 2010 Vol.4 No. 12010 Vol.4 No. 1 » 2009 Vol.3 No. 3/42009 Vol.3 No. 3/4 » 2009 Vol.3 No. 1/22009 Vol.3 No. 1/2 » 2008 Vol.2 No. 42008 Vol.2 No. 4 » 2008 Vol.2 No. 32008 Vol.2 No. 3 » 2008 Vol.2 No. 22008 Vol.2 No. 2 » 2008 Vol.2 No. 12008 Vol.2 No. 1 » 2007 Vol.1 No. 3/42007 Vol.1 No. 3/4 » 2006 Vol.1 No. 1/22006 Vol.1 No. 1/2 Knowledge Management Studies

6. 5 USMP PhD in Information Systems Engineering I. Complex Organizations

7. 6 USMP PhD in Information Systems Engineering I. Complex Organizations

8. 7 USMP PhD in Information Systems Engineering I. Complex Organizations George Bernard Shaw (Dublín, 26 de julio de 1856 – Ayot St. Lawrence, Hertfordshire, 2 de noviembre de 1950) fue un escritor irlandés, ganador del Premio Nobel de literatura en 1925 y del Óscar en 1938.Dublín26 de julio1856Ayot St. LawrenceHertfordshire2 de noviembre 1950escritorirlandésPremio Nobel de literatura1925Óscar1938

9. 8 USMP PhD in Information Systems Engineering I. Complex Organizations

10. 9 USMP PhD in Information Systems Engineering HR Example: Chrysler has 93,000 employees Manage the organization Analyze human resource capabilities and needs Examine job types, pay scales, open and filled positions Manage employee skill sets and progress Relate skills and capabilities to organizational context Apply benefits and managing incentives Manage change: transfers, reorganizations, acquisitions, etc...

11. 10 USMP PhD in Information Systems Engineering Business Requirements (Credibility and Capabilities) Experience Stability (financial) R&D Support Dedicated enterprise sales force Software Requirements ("High Function"): Process transactions: "Deep" FMS and HRMS functionality Integration, Web Enablement Manage the organization: · Capturing and managing organizational subunits · Multiple languages, currencies · Multiple jurisdictions (automation for legal and regulatory compliance) · Achieving configuration flexibility within the organization and across organizations Enterprise Requirements AnteriorAnterior | Siguiente Siguiente I. Complex Organizations

12. 11 USMP PhD in Information Systems Engineering I. Complex Organizations Manage the Organization Consolidate & Report - "roll up" Drill Down Re-organize Configure at each level Share data - single global instance Secure data In near real time

13. 12 USMP PhD in Information Systems Engineering Editors and Members of the Editorial Board Editor in Chief Dr. M.A. Dorgham International Centre for Technology and Management UK editorial@inderscience.com Associate Editor Prof. Dr. Wolfgang H. Guettel Johannes Kepler University Linz Institute of Human Resource and Change Management AUSTRIA PagesTitle and authors 233 - 247Paved with good intentions: discrepancies in knowledge sharing among high- tech workers Paved with good intentions: discrepancies in knowledge sharing among high- tech workers Iris Reychav, Jacob Weisberg DOI: 10.1504/IJKMS.2010.038167 248 - 264Growing companies and innovation: the influence of managing knowledge (enhancement, acquisition and infrastructure) on innovativeness Growing companies and innovation: the influence of managing knowledge (enhancement, acquisition and infrastructure) on innovativeness Michael Lewrick, Maktoba Omar, Robert Raeside, Thomas Peisl DOI: 10.1504/IJKMS.2010.038168 265 - 280The impact of knowledge tasks and roles on firm success and performance: a structural model The impact of knowledge tasks and roles on firm success and performance: a structural model Pietro De Giovanni DOI: 10.1504/IJKMS.2010.038169 281 - 300Understanding the relationship between Risk Management and Knowledge Management: a literature review and extension Understanding the relationship between Risk Management and Knowledge Management: a literature review and extension Garrett Haltiwanger, Rafael E. Landaeta, Cesar Ariel Pinto, Andreas Tolk DOI: 10.1504/IJKMS.2010.038170 301 - 318Knowledge-based integrated Production Management Model applied to automotive companies Knowledge-based integrated Production Management Model applied to automotive companies Jorge Muniz Jr., Edgard Dias Batista Jr., Geilson Loureiro DOI: 10.1504/IJKMS.2010.038171 I. Complex Organizations International Journal of Knowledge Management Studies (IJKMS)

14. 13 USMP PhD in Information Systems Engineering The intelligent organization Making change happen http://davidharkleroad.wordpress.com/

15. 14 USMP PhD in Information Systems Engineering II. Intelligent Organizations Don’t bring me solutions, bring me problems Collaboration and the Future of Work Who hasn’t heard at one time during their career, from a boss, ‘don’t bring me problems, bring me a solution?’

16. 15 USMP PhD in Information Systems Engineering © Richard Veryard 2010 What Is Organizational Intelligence? A business perspective “Learning Organization” “Responsive Organization” “Continuous Evolution” Viability, Sustainability Business Survival II. Intelligent Organizations

17. 16 USMP PhD in Information Systems Engineering © Richard Veryard 2010 What Is Organizational Intelligence? A technology perspective “Sense and Respond” “Smart Planet” “Continuous Intelligence” “Collaboration Networks” “Enterprise 2.0” II. Intelligent Organizations

18. 17 USMP PhD in Information Systems Engineering http://www.expertsystem.net/demo_prodotti.asp?id=1554 III. Experts Systems & KM

19. 18 USMP PhD in Information Systems Engineering III. Experts Systems & KM "Expert Systems and KM are a Natural Team"

20. 19 USMP PhD in Information Systems Engineering III. Experts Systems & KM

21. 20 USMP PhD in Information Systems Engineering Lecturas: 1 paper de forma individual o grupal, identificando lo siguiente: Descripción de la investigación Análisis de la Bibliografía Conclusiones Diseñar las relaciones funcionales de su entorno de trabajo con un mapa mental The open enterprise ebook: Capitulo 1 – paginas 1 a 20. IV. KM Projects

22. 21 USMP PhD in Information Systems Engineering http://www.academic-conferences.org/eckm/eckm2010/eckm10-home.htm

23. 22 USMP PhD in Information Systems Engineering KM Projects http://www.community-of-knowledge.de/en/open-journal-of-knowledge- management/ Acknowledgements to our Jury Dr. Bernhard von GuretzkyDr. Bernhard von Guretzky, Germany Prof. Dr.-Ing. Norbert GronauProf. Dr.-Ing. Norbert Gronau, Universität Potsdam, GermanyUniversität Potsdam Prof. Dr. Parissa HaghirianProf. Dr. Parissa Haghirian, Sophia University, Tokyo, Japan Sophia University Dr. Peter Heisig, University of CambridgeDr. Peter Heisig, University of Cambridge, UK

24. 23 USMP PhD in Information Systems Engineering Próxima Semana Revisión de un (01) artículos y avances en: a)Complex Organizations b)Intelligent Oragnizations c)Expert Systems & KM The Digital City http://www.bdigital.org/ES/rdi/Paginas/ColaboracionesID.aspx

25. 24 USMP PhD in Information Systems Engineering Some web pages to review: Journal of Information & Knowledge Management (JIKM) http://www.worldscinet.com/jikm/jikm.shtml