1. Secure Health Online 4 June 2008

2. Bendigo Community Telco Why Bendigo Community Telco? A public company owned by 400 locals A vehicle for collaboration Part of a national buying group An important mission is the retention of capital (human and financial)

3. Secure Health Online Goals Users should have access to secure services, such as email, storage and health specific applications Services should be available securely both inside and outside the Health Network A sustainable commercial model must be developed

5. Practice Services Data centre services such as offsite storage World Class Mail Filtering Easy VPN access into the secure environment Hosted Application Services Research & Development platform

6. How it Works - Example To illustrate the internal workings of the secure network, consider the example of remotely accessing storage

7. What the user sees

8. What actually happens

9. Secure Health Online Public Access Users can access their practice network including email, medical records and files from a Secure Portal Secured by SSL VPN Technology –Access anywhere (using a web browser) –All traffic is encrypted using Public Key Infrastructure, which is widely used throughout the Interent –Very resistant to viruses, worms, etc –Scalable –No data on the local machine

10. Public Portal https://health.bctsecure.net.au/

11. Personalised Home Page Storage Practice Computer/Server Web email SPAM Quarantine

12. Portal ► Storage Microsoft Word & Excel files Sound files

13. What actually happens

14. Portal ►Practice Computer

15. What actually happens

16. The future Other Health providers will be encouraged to join the Secure health Online network Immediate plans include Bendigo Health Care Group and Loddon MalleeHealth Alliance A research and development area has been set aside for external suppliers A HL7 compliant application is being built to allow allied health professionals to send electronic information

17. The future

18. Bendigo Business Continuity Centre (BCC) The Bendigo Business Continuity Centre (BCC) is a purpose built facility to the highest standards. Bendigo Community Telco’s objective is to operate the BCC according to the requirements of AS-2834-1995.