Presentation on theme: "Education Assistants’"— Presentation transcript:
1Education Assistants’ RUMA NETWORKWORKFORCE MANAGEMENTEducation Assistants’Induction
2Induction Program – Background RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTInduction Program – BackgroundDepartment of Education Staff Induction Policy – “Induction to the work environment of the Department of Education… is essential for all newly appointed employees”Education Assistants (Government) General Agreement 2010 – all new employees will attend specific induction sessions within three months of commencement of employment.
3The Department of Education RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTThe Department of EducationLargest employer in Western Australia.Provides comprehensive school education for more than 250,000 students in 770 schools spread across Australia’s largest state.Central Office located at 151 Royal St, East Perth, provides leadership, policies, strategies and guidelines.
4The Department’s Values RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTThe Department’s ValuesGovernment schools are open for all students.Actions are guided by the following values:Learning – positive encouragement for all.Excellence – high expectations of all.Equity – workplaces free of discrimination and abuse for all.Care – trust, mutual respect, acceptance of responsibility for all.
5Key Objectives (Plan for Government Schools 2008 – 2011) RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTKey Objectives(Plan for Government Schools 2008 – 2011)To make every student a successful studentTo have sound teaching in every classroomTo ensure every public school is a good schoolTo provide practical support for our teachers and support staffTo deliver meaningful accountabilityTo build public confidence in our schools
6Education Assistants’ (Government) RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTEducation Assistants’ (Government)General Agreement 2010Covers the following employees:Education Assistants (Mainstream and Special Needs)Education Assistants (Auslan, Braille, Behaviour Centres)Education Assistants (Rural Integration Program)Education Assistants (Defence Force Transitional Aides)Ethnic AssistantsAboriginal and Islander Education OfficersHome Economic Assistants (for wages only)
7Understanding the Role RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTUnderstanding the RoleLook closely at your Job Description Form.Identifya particular aspect that you see as a potential highlightan aspect that may be a potential challenge in your role.Share your thoughts with a partner and be prepared to share your discussion with the whole group.
8General Principles of Official Conduct in WA Public Sector RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTGeneral Principles of Official Conduct in WA Public SectorAll public sector employees are required to:Act with integrity – in use of official information, equipment and facilities.Exercise proper courtesy and sensitivity – with the public and fellow employees.Comply with legislation re: behaviour, code of ethics and standards.“An Introduction to Working in the Public Sector”
9Staff Conduct Policy WORKFORCE MANAGEMENT RUMA NETWORK Applies to all Departmental staff.Provides broad direction on ethical responsibilities and appropriate behaviour.Employees have the right to be treated fairly and equitably.There are avenues for resolving complaints.Guided by the Department’s core values.
10Staff Conduct Policy WORKFORCE MANAGEMENT RUMA NETWORK All Staff Must:familiarise themselves with the PolicyVisitAccess the DET Portal and complete the modules within “Accountable and Ethical Decision Making” under the Professional Learning tab.report any serious breachSome Potential Risk Areas:customer serviceattendanceoccupational safety and healthworking environment – alcohol, tobaccoICT usage (i.e. Twitter and Facebook out of school hours)use of Department resourcesharassment and bullying
11Equal Opportunity Act WORKFORCE MANAGEMENT RUMA NETWORK All students, employees and potential employees are to be treated with fairness, respect and dignity.Working conditions and terms of employment should reflect these principles.Under the Act it is unlawful to discriminate against anyone on the following basis:(The Department’s Equal Employment Opportunity/Diversity Policy)
13Equal Opportunity Complaints RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTEqual Opportunity ComplaintsAn equal opportunity complaint is a complaint made under the Equal Opportunity Act 1984.Further information is available from the Equal Opportunity Commission:
14Diversity WORKFORCE MANAGEMENT RUMA NETWORK WORKFORCE MANAGEMENT WA has a diverse population, which is reflected in our schools and workplaces.The Department has a commitment to diversity. This is reflected in workplaces that are welcoming and sensitive to the gender, cultural and linguistic differences of our staff, students and school communities, and where the contributions of all are valued.(The Department’s Equal Employment Opportunity/Diversity Policy)
15Duty of Care for Students RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTDuty of Care for StudentsNon-teaching staff must take reasonable care to avoid doing or not doing things that could reasonably be contemplated as causing injury to others (including students).(The Department’s Duty of Care for Students Policy)
16Duty of Care for Students RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTDuty of Care for StudentsAll Education Assistants are involved in personally caring for students as part of their normal duties, however the following groups have a higher level of responsibility. Refer to the appropriate JDF;Education Assistants Special NeedsAboriginal and Islander Education OfficersEthnic AssistantsDefence Force Transitional AidesEducation Assistants (Behaviour Centre, Auslan, Braille)
17Duty of Care for Students RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTDuty of Care for StudentsWhere duty of care is not a requirement in a JDF, teaching staff must first obtain agreement from an Education Assistant to care for students without a member of teaching staff also being present.Where it is not a requirement in a JDF, Education Assistants have the right to refuse responsibility. If an Education Assistant agrees to assume responsibility, teaching staff must provide clear instructions as to level of care required.(The Department’s Duty of Care for Students Policy)
18Duty of Care for Students RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTDuty of Care for StudentsWhen Education Assistants agree to perform tasks that require them personally to care for students (in the absence of a member of the teaching staff), they will also owe a duty to take reasonable measures to protect students from risks of harm that reasonably ought to be foreseen.
19What is ‘Reasonable Care’? RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTWhat is ‘Reasonable Care’?The following factors must be considered:student’s age, experience and capabilityphysical and intellectual impairmentmedical conditionbehavioral characteristicsnature of the school activitynature of the environmentany conflicting responsibilities of a school or staff membernormal practices within the school and Departmental policies and procedures.
20Performance Management Policy RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTPerformance Management PolicyAll staff will participate in a performance management process.The process is directly linked to intended outcomes of the school/workplace.Staff in supervisory roles are responsible for managing the process for you to:demonstrate accountabilityaccess growth and development opportunitiesreceive access to quality and timely feedback
21Stages of the Performance RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTStages of the PerformanceManagement ProcessSelf reflection – staff members review their own performance in preparation for planning meeting.Planning meeting – ensures clarity about expectations, roles and responsibilities. Results in a performance agreement.Implementation of the agreement, ongoing feedback, constructive support and appropriate training.Review meeting – results in a review report.
22Performance Management RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTPerformance ManagementPerformance Management discussions are held between the Education Assistant and appropriate manager/supervisor (e.g. Business Manager/Registrar, Principal, Classroom Teacher).This may vary between schools and individual Education Assistants.
23General Terms of Employment RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTGeneral Terms of EmploymentThe employer may direct an employee to carry out such duties as are within the limits of the employee’s skill, competence and training, including work, which is incidental or peripheral to the employee’s main tasks or functions.Education Assistants are employed subject to a probation period not exceeding three months.(Sections 9.1 and 11.1 of the General Agreement)
24Hours of Work WORKFORCE MANAGEMENT RUMA NETWORK WORKFORCE MANAGEMENT The ordinary full time hours of work is 32.5 hours per week.Where the nature of the work requires ordinary hours to be more than 32.5 hours, the Employer and the Union may agree that it can be up to but not exceeding 38 hours per week.The ordinary hours for an Education Assistant (Behaviour Centre) is 38 hours per week.If employed for bus and classroom duties, the ordinary hours will not exceed 42 hours per week.Hours may vary according to student enrolments under certain circumstances.(Sections 15 and 17 of the General Agreement)
25Breaks WORKFORCE MANAGEMENT RUMA NETWORK WORKFORCE MANAGEMENT Education Assistants are entitled to:a paid Tea Break of ten minutes daily between the second and third hour from the school starting time each day.an unpaid Lunch Break of between 30 minutes and 1 hour between the hours of midday and 2pm.Education Assistants are not required to supervise students or undertake other duties during these rostered breaks.
26Breaks WORKFORCE MANAGEMENT RUMA NETWORK WORKFORCE MANAGEMENT With the exception of these two rostered breaks, all remaining time is counted as time worked.Should an Education Assistant need to leave the school grounds during a rostered break, the Business Manager/Registrar must be notified prior to leaving.
27Flexible Working Conditions RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTFlexible Working ConditionsIn accordance with its commitment to flexible working conditions, the Department has developed the Part-time Working and Job Share Arrangements Policy to assist employees to balance their work and family responsibilities.
28Part-Time Work WORKFORCE MANAGEMENT RUMA NETWORK WORKFORCE MANAGEMENT Part-time employment is defined as work that is regularly undertaken for less than the designated full-time hours.A part-time employee is entitled to the same entitlements as a full-time employee on a pro-rata basis in accordance with the hours worked.(Section 13 of the General Agreement)
29Personal Leave WORKFORCE MANAGEMENT RUMA NETWORK WORKFORCE MANAGEMENT Personal leave encompasses traditional sick leave and paid carers’ leave entitlements.The intention of personal leave is to give greater flexibility by providing paid leave for a variety of personal purposes.Personal leave is not to be used for circumstances normally met by other forms of leave.(Section 34 of the General Agreement)
30Application for Personal Leave RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTApplication for Personal LeaveEmployees must complete the necessary application and clearlyidentify which of the following circumstances apply: Sickness – injury or illness of employee not directly caused by the misconduct of the employee.Family – to be the primary care giver of a member of the employee’s family who is ill, injured or in need of immediate care.Unplanned – for unanticipated matters of a compassionate or pressing nature which arise without notice and require immediate attention.Planned – by prior approval of the employer, having regard for agency requirements and needs of the employer, where arrangements cannot be organized outside of normal working hours or through other leave.
31Application for Personal Leave RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTApplication for Personal LeavePlanned personal leave will not be approved for regularongoing situations.Evidence that would satisfy a reasonable person must beprovided for any absence greater than 2 consecutive days.The evidence required will vary depending on thecircumstances surrounding the leave application.(Section 34 of the General Agreement)
32Personal Leave Entitlements RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTPersonal Leave Entitlements15 days per service year for a full-time employee, pro-rata for part-time employees.Of these 15 days: 2 days are non-cumulative and 13 days are cumulativeThe non-cumulative days are taken before cumulative days are accessed, and are lost on completion of each anniversary year.(Section 34.2 of the General Agreement)
33Variation of Hours Process RUMA NETWORKWORKFORCE MANAGEMENTVariation of Hours ProcessThe Union and the Department have acknowledged through the General Agreement that Education Assistants’ hours can vary according to student enrolments. To reduce hours the following process is required:voluntary reductionvoluntary relocationcompulsory reductionselection processCompulsory reduction - Education Assistants can have their hours varied following variation of the staffing establishment in line with student enrolments. This can occur for:Education Assistant Mainstream - in their first year of employmentEducation Assistant (Special Needs) working in mainstream schools - in their first two years of employment.
34Dispute Settlement Procedure RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTDispute Settlement Procedure(Clause 53 of the General Agreement)Any questions, disputes or difficulties arising in the course of employment should be dealt with in accordance with this clause.Employees have the right to be accompanied by a support person or Union representative throughout this process.
35Human Resources Management Information System (HRMIS) RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTHuman Resources Management Information System (HRMIS)The Department uses this on-line system to make all payments of wages, allowances or other entitlements. Schools manage personnel and leave processing on-site.All employees are eligible to have access to view and update aspects of their personal information, submit leave applications and view payslips held on HRMIS.You should have a user ID and password.A self service manual is available from the HRMIS webpage on the Department’s website:
36Pay Details WORKFORCE MANAGEMENT RUMA NETWORK WORKFORCE MANAGEMENT The Department’s employees are paid fortnightly into theirnominated bank account.Queries regarding pay should be initially directed to yourBusiness Manager/Registrar.“Reading your Payslip” information sheets are issued to you today. Please keep these for your future information.If your query remains unresolved, please contact thePayroll Customer Service Team on , option 1.
37For further information go to www.superchoice.wa.gov.au RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTSuperannuationThe Department pays the compulsory 9% of your salary into a Government Employees Superannuation Board (GESBSUP) account.An account is automatically opened in your name when you receive your first salary payment.A choices in provider for superannuation is pending as at the date of this presentation.For further information go to
38Salary Packaging WORKFORCE MANAGEMENT RUMA NETWORK Salary Packaging is available to all employees of the Department.The Department’s salary packaging provider’s are:MaxxiaSelectus Employee Relations
39Employee Support Bureau RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTEmployee Support BureauResponsible for all aspects of occupational safety and health, employee well-being services and workers’ compensation for all Department staff.Comprised of the following areas: Organizational Health and Wellbeing Employee Assistance Program (Counselling) Occupational Safety and Health Mediation Services Injury Management Workers’ Compensation
40Employee Assistance Program RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTEmployee Assistance ProgramProfessional counselling to help resolve work-related or personal problems.Available for all employees and immediate family members including fully dependent children up to the age of 18. – 6 free sessions annuallyIndependent, strictly confidential and voluntary service. PRIMEXL Ph: or
41Occupational Safety and Health RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTOccupational Safety and HealthThe Department is committed to providing and promoting a workplace that is safe and healthy and in which hazards are minimised and controlled.All employees of the Department must take reasonable care at work.Whenever practicable, the resolution of safety and health issues will occur at the work site.The resolution of safety and health issues will be prompt, consultative, follow legislative requirements and the Department’s procedures.(The Department’s Occupational Safety and Health Policy)
42Bullying WORKFORCE MANAGEMENT RUMA NETWORK WORKFORCE MANAGEMENT Bullying is defined as repeated inappropriate behaviour which could reasonably be regarded as undermining the individual’s right to dignity and respect at work.It includes any behaviour that harms, intimidates, threatens, victimises, undermines, offends, degrades or humiliates an employee…whether or not it is observed by others.(The Department’s Staff Conduct Policy)
43The Department’s Response to Bullying RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTThe Department’s Response to BullyingThe Department has an obligation to provide a safe working environment for all employees, including an environment free from bullying or harassment.Bullying is not tolerated at any worksite.In a school, the Department’s representative of OS&H is the Principal.
44Options For Employees Feeling Bullied RUMA NETWORKWORKFORCE MANAGEMENTWORKFORCE MANAGEMENTOptions For Employees Feeling BulliedSeek advice from others (e.g. Business Manager/Registrar, Principal, Safety & Health Representative, Union Delegate).Keep notes about incidents.Consider approaching the bully about their behaviour.Use the Department’s Employee Assistance provider.Notify the line manager and/or another senior manager.
45Employee Complaints WORKFORCE MANAGEMENT RUMA NETWORK All employees have a responsibility to maintain a work environment that is safe and free from all forms of conflict, harassment and discrimination.All Employees should refuse to participate in, or condone, behaviour that is inconsistent with the Staff Conduct Policy.(The Department’s Employee Complaints Policy)
46Employee Complaints WORKFORCE MANAGEMENT RUMA NETWORK Complaints are addressed within a general framework of co-operation, and resolution at the local level is preferred (where appropriate).Employees have the right to have complaints addressed as quickly as possible, and to be accompanied by a support person throughout the process.Employees have the right to seek to redress complaints through an external agency.