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Fostering Collaboration with Wikis and Weblogs Darlene Fichter Data Library Coordinator, U of S Library October 26, 2005.

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Presentation on theme: "Fostering Collaboration with Wikis and Weblogs Darlene Fichter Data Library Coordinator, U of S Library October 26, 2005."— Presentation transcript:

1 Fostering Collaboration with Wikis and Weblogs Darlene Fichter Data Library Coordinator, U of S Library October 26, 2005

2 Overview  Collaboration –Trends  Examples –Weblogs –Wikis  What to use when?

3 Collaboration Happens at Different Levels  Community level –Relatively intense interactions –Rheingold - “enough people carry on public discussions long enough, with sufficient human feeling, to form webs of personal relationships in cyberspace."  Network level –Interaction based around a topic or subject  Team level –Based around a project, task, process

4 Tim Berners-Lee The Web is “an information space through which people can communicate, but communicate in a special way: communicate by sharing their knowledge in a pool. The idea was not just that it should be a browsing medium. The idea was that everybody would be putting their ideas in, as well as taking them out.” Tim Berners-Lee, talk at MIT Laboratory for Computer Science (LCS) 35th Anniversary celebrations, April 14, 1999

5 Technologies & Online Collaboration –Discussion forums – –Instant messaging –Newsgroups –Webcasts –Web conferencing –Weblogs –Team rooms –Instant messaging –Text messaging/wireless –RSS –Wiki –Expertise location –FOAF

6 Enterprise Collaboration Study  Ambrozek and Cothrel surveyed a number of corporations about their use of collaboration tools for employees and for customers –Integral to how we operate today – cannot operate without online collaboration –Past the early adoption phase and the reluctance to participate has eroded Online Communities in Business 2004: Past Progress, Future Directions. Jenny Ambrozek and Joesph Cothrel

7 Reality Check  Hard to quantify and measure the ROI for online communities/collaboration  The requirements for creating and maintaining communities is poorly understood

8 Trends: Customers  Continuing to expand in the use of technologies  Different platforms and different functionality

9 Trends: Employees  Narrowing to focus on team rooms or electronic workspaces and expertise location

10 Technology Trends Jenny Ambrozek and Joesph Cothrel. Online Communities in Business: Past Progress, Future Directions. 7th International Conference on Virtual Communities The Hague, Netherlands. June 15, 2004

11 What is a Weblog? Blog/ Weblog is  A web page containing brief entries arranged chronologically  Can be a a journal or diary, ‘What’s New’ page or links to other web sites “To me, the blog concept is about three things: Frequency, Brevity, and Personality.” Evan Williams (creator of Blogger)

12 Weblogs are More  They have been called personal web publishing communities *  Weblogs don’t stand alone –Relate / link to other blogs and the world –Connect people together with a common interest *Dave Winer

13 Weblog Usage  90% of corporations are using weblogs or plan to use weblogs according to Guidewire’s survey in September 2005 Blogging in the Enterprise: Executive Summary from the Guidewire Group Market Cycle Survey - October 2005

14 Primary Uses of Internal Weblogs  Knowledge-sharing (63%)  Internal communications (44%)  Project management (30%)  Personal knowledge management (23%)  Event logging (23%)  Team management (20%) Blogging in the Enterprise: Executive Summary from the Guidewire Group Market Cycle Survey - October 2005

15 Key Benefits  Improved internal communications (77%)  Replacement of other exiting work processes (41%)  Replacement of (39%) Blogging in the Enterprise: Executive Summary from the Guidewire Group Market Cycle Survey - October 2005

16 Blogs & Library Collaboration: Customers

17 Blogs: Professional Development

18 Library Examples: Internal Collaboration  Reference Desk weblogs  Learning Commons or IT Help Desk blogs  Team or departmental blogs  Project or committee blogs

19 What is a “Wiki”?  Web application invented by Ward Cunningham in 1994 that allows anyone to add content and anyone to edit it. “It’s a tool for collaboration, really, we don’t know quite what it is by it’s a fun way of communicating asynchronously across the network”.  Wiki means “quick” in Hawaiian

20 Wikis Characteristics  Intended to be a simple to use as writing so you can focus on the content, not the mechanics and syntax  No HTML required

21 Wiki Pages Home PageContact UsSubjectsDatabases edit  Wiki pages look like web pages  Anyone with a web browser can read a wiki site

22 Click, Type and Save edit save...Internet Librarian 2005

23 Creating New Pages Title … NewName … edit NewName  Create a new page by writing its name with at leat two upper case letters i.e. CamelCase  Click on any WikiName to see pages that link to it

24 Collaboration Applications  Discussions  Meeting notes and reports  Shared knowledge repository  Collaborative writing  Course based wikis  Communities

25 Wiki Examples: Wikipedia

26 Wikipedia: Recent Changes

27 Wikipedia: London Bombings  It shows the first 923 edits to the Wikipedia entrythe Wikipedia entry  Movie Link of changes Movie Link

28 Wikipedia: Viewing History

29 Wikipedia: Talk Page

30 Wiki Gardeners  Person who goes around tidying up the wiki, pruning, editing, organizing, and cleaning up  Usually liked and respected

31 WikiTravel

32 WikiFish: community Students, staff, faculty at the Auburn University School of Architecture

33 IAwiki:community

34 Library Success: A Best Practices Wiki

35 What Would Batgirl Do?

36 University of Connecticut Libraries' Staff Wiki

37 Ohio University Libraries Biz Wiki

38 Conference Wiki

39 MIT B-Team

40 Installed Wiki Software Feature Chart* *Tonkin, Emma. Making the Case for a Wiki. Ariadne, January 2005

41 “Hosted” Wikis  pbWiki  Seedwiki  XWiki  Hosted Wiki Feature Chart –http://en.wikibooks.org/wiki/Wiki_Science:How_to_start_a_Wikihttp://en.wikibooks.org/wiki/Wiki_Science:How_to_start_a_Wiki

42 “Enterpise Blog” and “Enterprise Wiki”

43 WikisWeblogs  Unstructured  Default is anyone edits  Management is easier: versions, rollback and change long  Less familiar  Default is by date, reverse chronological  Anyone comments  New entries are shown as “RSS”, edits not usually tracked  More familiar

44 Want Both?  Commercial solutions –Socialtext, Confluence  Free solutions: “blikis” –Hosted, installed, plugins such as MoinMt for Movable Type

45 Brainstorm: Library Collaboration  What is your purpose? –Which tool?

46 More Information on Wikis and Blogs  My Furl Archive –Wikis … –http://www.furl.net/members/fichterhttp://www.furl.net/members/fichter  Steven Cohen’s and Jenny Levine’s Internet Librarian presentations –http://www.theshiftedlibrarian.com/archives/2005/ 10/25/blogs_vs_wikis_presentation.htmlhttp://www.theshiftedlibrarian.com/archives/2005/ 10/25/blogs_vs_wikis_presentation.html

47 Thank you  Questions? Darlene Fichter University of Saskatchewan Libraries library.usask.ca/~fichter/


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