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Company Confidential 1 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / 01-10- 2008 / T&VD N5800 XpressMusic For Contact Centres NOTE: This.

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Presentation on theme: "Company Confidential 1 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / 01-10- 2008 / T&VD N5800 XpressMusic For Contact Centres NOTE: This."— Presentation transcript:

1 Company Confidential 1 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD N5800 XpressMusic For Contact Centres NOTE: This product has not been publicly launched. Until the public launch on October 2 nd 2008, this is a secret product.

2 Company Confidential 2 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Contents 1.Product dataProduct data 2.Nokia 5800 XpressMusic touch user interfaceNokia 5800 XpressMusic touch user interface 3.Nokia 5800 XpressMusic touch UI input methodsNokia 5800 XpressMusic touch UI input methods 4.Touch Music StoreTouch Music Store 5.Use casesUse cases

3 Company Confidential 3 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Objectives for the training At the end of the training, you will know the main technical specifications the main features of Nokia 5800 XpressMusic Touch user interface Touch Nokia Music Store what you can do with the 5800 XpressMusic what you can do with the Touch UI

4 Company Confidential 4 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Key selling points Touch Amazing widescreen touch display – 3.2, resolution 640 x 360, aspect ratio 16:9, 16 million colours Perfectly proportional for one hand use – all the telephony and messaging NOKIAs intuitive familiar UI, now with responsive touch screen with tactile feedback Easy and flexible input methods: alphanumeric keypad, full QWERTY keyboard, mini QWERTY keyboard, full- screen handwriting Play All your favourite media one touch away with Media bar Supports Touch Nokia Music Store - optimised Nokia Music Store for Touch devices Rich audio quality from built-in stereo speakers with surround sound processing Full-function media player, including graphic equalizer that supports all main digital music formats Standard size 3.5 mm headphone jack for audio and TV output 8 GB memory card Share Choose your favourite four people, promote them to the Contacts bar and see a full recent history of all of your contact with them in one place – SMS, IM, , shared content with Web feeds Integrated and seamless sharing of pictures with your friends via Share on OVI or other online communities 3.2 Mpix camera with auto focus, dual flash and Carl Zeiss optics

5 Company Confidential 5 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Product data

6 Company Confidential 6 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch screen A-Cover and side band Battery cover Power key Charger connector AV connector 3.5 mm Micro USB Secondary camera Light sensor Proximity sensor Media key 3.2 MP Carl Zeiss camera and twin LED flash Call key Volume/zoom key Screen and key lock switch Stereo speakers Indicator LED (integrated into the Menu key) Accent band Pen stylus Capture key Cover of the SIM card slot Cover of the memory card slot Wrist strap opening Earpiece End key

7 Company Confidential 7 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Comparison to earlier products N95 8GB as the current best Nokia mobile display: display: mm x 70.4 mm vs. N95 8GB display: 2.8 – 43 mm x 57 mm resolution: 640 x 360 pixels vs. N95 8GB resolution: 240 x 320 pixels

8 Company Confidential 8 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Product specifications 1/2 HSDPA, WCDMA 900/2100, GSM/EDGE 850/900/1800/1900 SW platform: S60 release Taco 5.0 (PPD52.50) Display: 3.2 nHD 39.6 x 70.4, up to 16M color, Ambient lighting UI Full touch UI (no ITU-T keys, nor Navikey), stylus, HWR, virtual ITU-T Home screen (easy way to access preferred services, applications and personal information) Contacts bar (Person Centric UI) Haptics with tactile feedback on the touch Accelerometer for autorotate Proximity sensor to save power and prevent inadvertent touches Memory internal/external: Up to 81 MB internal user memory, microSD card up to 16 GB Bearers and transport HSDPA up to 3.6 Mbps WCDMA DL 384 kbps UL 384 kbps GPRS/EGPRS Class B, MSC 32 Dual Transfer Mode (DTM) class A, MSC 11

9 Company Confidential 9 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Product specifications 2/2 Connectivity Integrated GPS with Nokia Maps A-GPS and 3GPP assistance WLAN Bluetooth 2.0 (A2DP/AVRCP) TV-out USB HS with micro-USB interface 3.5 mm AV and 2.0 mm charger connectors Media 3.2 mpixel camera resolution, 4 x smooth digital zoom, Gemini led flash. 2 nd CIF camera for video call MP3 player supporting MP3, MP4, AAC, eAAC+ and WMA, progressive download from music player Media player MPEG-4, H. 263 and H.264 support Web Browser (OSS), XHTML browsing over TCP/IP, (Java MIDP 2.0) 111 mm 52 mm 15.5 mm

10 Company Confidential 10 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Sales package content Inbox Stylus plectrum in wrist strap Device Extra pen stylus Travel charger AC-8/AC-8C Stereo headset (AD- 54/HS-45) Micro-USB cable CA-101 BL-5J 8 GB microSD card (inside phone) Protective carrying case Portable stand TV-OUT cable CA-75U MiniDVD with OVI Suite and add-on applications, Short User Guide, QSG, TPO leaflet

11 Company Confidential 11 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Key TPO enhancements summary Outbox Wired stereo headset WH-500 Mini Speakers MD-8 Bluetooth stereo headset BH-504 Mini speakers MD-6 Bluetooth Speakers MD-7W 8 GB microSDHC card Mobile Holder CR-103 Car Kit CK-100

12 Company Confidential 12 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Nokia 5800 XpressMusic touch user interface

13 Company Confidential 13 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Nokia 5800 XpressMusic touch UI The Nokia 5800 XpressMusic touch user interface is based on the Nokia Series 60 Touch UI, release 5.0. By default all controls and components support touch UI.

14 Company Confidential 14 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Tactile feedback 1/2 Tactile feedback is a method which gives feedback to the user when the UI has received a touch down event. Tactile feedback includes tactile vibra feedback and tactile audio feedback, which can be on or off regardless of each other. User has the possibility to switch these settings on/off from Profiles. Tactile feedback is given immediately when the user touches a predefined UI component. Tactile feedback (audio and/or vibra) is disabled when a call is coming in and during an active call. Other situations may be designed by applications.

15 Company Confidential 15 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Tactile feedback 2/2 Tactile feedback is used in the following: Sensors: a double tap on the device by hand provides tactile feedback to the user in case of a successful interaction. Touch interaction (touch screen): interaction with the touched component has been successful. The user can choose whether tactile feedback is on or off (different levels are also offered).

16 Company Confidential 16 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI home screen Activate clock: New alarm Alarms World Clock Activate status pane: Clock Alarms Missed calls Message inbox Connectivity manager Dialler Contacts Activate date: Calendar Profiles

17 Company Confidential 17 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI home screen Home screen is a UI concept that offers users an easy way to access preferred customer services, applications and personal information directly from the phones standby mode. There are three different home screen themes in Nokia 5800 XpressMusic: Contacts bar, Shortcut and Basic. The Control pane area displays the shortcut buttons for the Dialler and Contacts applications. Single tapping on the button opens the application. The Dialler and Contacts icons are shown in all the home screen themes. Home screen shortcuts: tapping the clock activates clock settings: alarms and world clock as well as date and time settings tapping the date opens the menu of calendar and profiles tapping the right upper corner of the home screen activates the clock menu and Connectivity settings.

18 Company Confidential 18 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Contacts bar Contacts bar is a default home screen. It is not customisable. You can select four favourite people with photos into the Contacts bar. The Contacts bar is displayed when you have added a contact into the Contacts bar. You can start the set-up by tapping the Add contact to Home Screen icon on the screen and follow the instructions on the screen. The Contacts bar home screen has the following details: Contacts field for image(s) of contacts Contact tools for communication, settings and closing Contact log field for communication events of the contact Web feed field

19 Company Confidential 19 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Contacts bar - share with your favourite people Select your four favourite people and promote them to your Contacts bar. Select favourite people See your friends full history by just touching their photo: for example calls and SMSs View their shared media

20 Company Confidential 20 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Media bar Media bar provides an easy way to launch and switch between the selected media applications: Music player Gallery Share online Video Centre Web browser Media bar is launched on the screen by tapping the media bar icon above the display (next to XpressMusic logo on the right upper corner). Media bar disappears by pressing the icon again. In addition, it closes automatically after 15 seconds if the user does not click on the screen within the boundaries of the media bar.

21 Company Confidential 21 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Media bar – easy access to media applications Get into media as easily as possible with the media bar on the top right corner of the screen. Media bar is a shortcut to all the media applications. Music Gallery Share on OVI Video Centre (DL) Web

22 Company Confidential 22 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Media bar - one-touch access to music InActive Also in portrait Active

23 Company Confidential 23 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Media bar - one-touch access to images and videos Active

24 Company Confidential 24 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Media bar – one-touch access to share online Integrated and seamless share with your friends via Share on OVI. Easily upload and download video content on YouTube. Also Flickr and other services are supported. Active InActive

25 Company Confidential 25 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Media bar - one-touch access to the world of Video Centre Inactive Active

26 Company Confidential 26 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Media bar - one-touch access to the web Active inactive

27 Company Confidential 27 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Nokia 5800 XpressMusic touch UI input methods

28 Company Confidential 28 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI input methods Single handed portrait usage Optimised for fast and spontaneous and frequent tasks. Two handed landscape usage Allows fluid work flows during longer periods of interaction and navigation within media galleries and players. Plectrum The attached plectrum gives rapid and carefree point input for selecting and navigating while on the move. Stylus A quick to access stylus carried in the battery cover allows precise input for hand writing recognition.

29 Company Confidential 29 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI text input methods The Nokia 5800 XpressMusic supports three parallel text input methods to support different interactions and market areas: virtual ITU-T, HWR and VKB. All text input methods work in both orientations (portrait and landscape). All S60 languages are supported.

30 Company Confidential 30 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI text input methods – ITU-T Virtual ITU-T keypad for touch variants Virtual ITU-T (alphanumeric) keypad is displayed on the screen and has been optimised for finger usage. ITU-T keypad is the traditional mobile phone keypad with 12 basic keys numeric keys 0 - 9, the Star (*) key and the Hash (#) key. Virtual ITU-T works both in both portrait and landscape mode.

31 Company Confidential 31 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI text input methods - HWR Handwriting recognition (HWR) HWR provides a convenient input method for stylus-enabled touch variants. By using HWR, the user is able to write letters, numbers and punctuation marks using a natural way of handwriting with the stylus. HWR supports character by character recognition. By means of the HWR training feature, the user is able to teach the handwriting recognition engine his/her own way of writing the characters. Handwriting recognition works in both portrait and landscape mode and is optimised for stylus use.

32 Company Confidential 32 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI text input methods - QWERTY Virtual QWERTY keyboard (VKB) VKB keyboard is displayed on the screen. The user is able to enter letters, numbers, symbols or punctuation marks by tapping the on-screen VKB. Virtual QWERTY keyboard works in both portrait and landscape modes. Portrait mode (Mini QWERTY keyboard) is optimised for stylus and landscape mode (Fullscreen QWERTY keyboard) is optimised for both stylus and finger use. The Fullscreen QWERTY has the same functions as the Mini QWERTY but it uses the whole display area. Virtual keyboard (VKB) Full QWERTY keyboard in landscape mode

33 Company Confidential 33 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI text input methods - QWERTY QWERTY - changing orientation from portrait to landscape

34 Company Confidential 34 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI input methods - tapping One tap To open an application or other element on the touch screen, you normally tap it once with your finger or the stylus. One tap is always used in the home screen status pane, dialler, phonebook, contacts bar, media bar and with the icon grid view. Main menu, Applications Home screen Media bar Contacts bar

35 Company Confidential 35 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI input methods - double-tapping Double-tap Double-tapping is needed, for example, to open list items in an application. Note that in the list view, the first item is already highlighted as default so only one tap is needed to open it. To open files in a file list, for example a picture in Gallery, user also needs to tap them twice.

36 Company Confidential 36 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Dialler Using the on-screen Dialler the user can create phone calls manually by typing in the numbers. Dialler can also be used to send call concerned supplementary service requests to the network. Dialer is also used for non-call related actions, such as fetching information from the device itself (IMEI number, software version, inserting a PIN code).

37 Company Confidential 37 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch UI gestures Drag – slide your finger or the stylus on the screen when, for example, when browsing a web a page Swipe - slide your finger quickly on the screen. For example, to view the next or previous image in the Image viewer, swipe the image left or right. Scroll - to scroll up or down in a list that has a scroll bar, drag the slider of the scroll bar up or down. Scrolling speed increases when the finger is dragged further down the display, even outside the Main Pane. Speed decreases when finger is dragged closer to the focus. Zoom - zooming is done by tapping the screen, which brings up the controls (toolbar + zoom slider).

38 Company Confidential 38 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Adaptive search in Contacts A special method has been developed for search use cases in the Contacts application. It is fully language independent. Only possible next characters are displayed. As more characters are entered more of the list is shown. Works in both UI orientations. Tap in Find field Enter letter

39 Company Confidential 39 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD 5800 XpressMusic touch UI examples Dialler – launched from home screen In-call actions Incoming call

40 Company Confidential 40 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Tips and tricks 1/3 User can remove the back cover by strongly lifting it up from the bottom end of the device. User can insert the SIM card into the SIM card slot by pushing it in with the contact area on the card facing upwards and the beveled edge facing toward the device. User can insert the memory card into the memory card slot by pushing it in with the contact area facing upwards. You can hear a click when the card locks into place. You can change and customise, for example, the ringing tones and message alert tones from the Profiles menu (Menu > Settings > Personal > Profiles). Shortcuts for clock, profiles, calendar and connectivity can be found from the home screen status (pane) area.

41 Company Confidential 41 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Tips and tricks 2/3 By tapping the clock on the home screen, user can access the clock. By tapping the profile name or date on the home screen status area, user can access profiles and calendar. By tapping the empty area on the status area, user gets a status pop-up window where user can access connectivity settings, clock and has detailed information about possible indicators, for example a shortcut to unread messages or Bluetooth. By long pressing icons on the home screen (for example a profile name, clock), a menu or toolbar hint text appears.

42 Company Confidential 42 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Tips and tricks 3/3 Menu is accessed by pressing the menu key at the bottom of the device. To switch between open applications, press and hold the menu key. Accelerometer for UI rotation can be set from Menu -> Settings - Phone -> Sensor settings To access applications such as the music player or browser at any time, tap the Media key to open the media bar, and select the application. To change the input method, the user can press the QWERTY icon and the input method list appears. Input is started by pressing the field where the input is meant to be written.

43 Company Confidential 43 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch Music Store

44 Company Confidential 44 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Touch Nokia Music Store Optimised Nokia Music Store for Touch devices Lead device is Nokia 5800 XpressMusic PC support and care policies are the same as for the existing music store devices 3 Item Tool bar for quick access to: 1)The main page 2)Your account 3)Download information Search box and Icon Browse different promotions Home Page Browser soft keys. Options will show the standard browser options

45 Company Confidential 45 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Three Item Tool Bar – Home Page & Main Menu Icon will take you to main menu Main Menu From main menu you have quick access to music store pages Whenever visible you can select X to return to previous page Search via artist, track or album name

46 Company Confidential 46 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Three Item Tool Bar - My Account My account section of the store, will allow you to see all personal information associated with you account. and to buy credits Select track name from list of downloaded music Purchased music section will allow you to redownload music if you have lost it (as long as you have licenses left) Click here re download track Selecting the account button on the tool bar will result in two possible screens, 1.If you are not logged in, this icon will ask you if you want to log in or create an account if you dont have one 2.If you are logged in it will show your account details

47 Company Confidential 47 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Three Item Tool Bar - Downloads If you have an active download this icon changes to green Select green arrow to view download details Search

48 Company Confidential 48 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Track View Takes you to artist catalogue Search for content via artist or track name Download button Shows information about DRM and track 1.30 second clip (greyed out if not connected via WLAN as unavailable 2.Wishlist

49 Company Confidential 49 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Use cases

50 Company Confidential 50 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Functional user experiences and key use cases Camera for capturing both spur of the moment still pictures and videos Create your own entertainment, videos with the latest video editing capabilities (mix still pictures, videos, music, audio) Share your TV, your videos and your music with TV-out, WLAN (YouTube, Flickr, UGC), BT or through internal stereo speakers Upload your pictures or videos via internet to YouTube, MySpace etc (HSDPA, WLAN) Show your pictures and videos on TV with TV-OUT connectivity Show your still pictures with the slide show mode Send them directly to your friend (BT/ ) Play your music and videos directly through the internal stereo speakers (3D surround, stereo speakers) Play your music and videos by connecting to external stereos/speakers (line-out) Make video calls Make cheap internet (VoIP) calls Spot the latest, hot lifestyle, fashion and travel trends via browsing Check and answer your on the go IM (Y!, MSN, Google)

51 Company Confidential 51 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Functional use cases - video On the move scan and browse online media – tag them for later downloading on a PC Go online using the phone browser and download short video clips from, for example, YouTube or pictures from Flickr. Download (PC) and store videos into the Media gallery/library. And take away a selected amount to view on the phone. Rip your DVDs and transfer them from your PC to your phone. Share the best with your friend. Transfer data from phone to phone. Vodcast your favourite shows and bring them anywhere with you.

52 Company Confidential 52 © 2005 Nokia N5800_XpressMusic_training_material_for_CCs.ppt / / T&VD Functional use cases - music Discover music – Nokia brand is used to promote new and upcoming artists. Download OTA. Synchronise your existing content with your PC. Organise Purchase via PC. Stream Receive content from your peers. Listen to music with the latest music player with internet radio Podcast your favourite shows and bring them anywhere with you.


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