1. © 2006 Avaya Inc. All rights reserved. Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. UC All Inclusive Offer Job Aid -- How to Configure UC Standard Editions and How to Activate the Applications in RFA 3/10/09 Dan Cardaropoli Karen Pannullo

2. © 2008 Avaya Inc. All rights reserved. 2 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. StepsActionPurpose 1ASD Design – Must go to deployment screens in ASD for CM to generate RFA Enable Codes (see job aid on RFA enablement codes) To Generate Licenses files for the applications the deployment screens in ASD must be completed even if you do NOT want to install the applications NOW. Option: You can access CM (add Screen) in ASD at a later date and complete the deployment screens to generate the media codes for the software DVDs and RFA enablement codes for the licenses 2Go to RFA to Create SIDs* Per Product Family for AES**, one-X Mobile, one-X Portal. Need SAP order number Go to New or Update screens in RFA to Create SIDs for every product group – whether deploying applications or NOT 3Generate License files in RFAThe quantity on the license file will match the quantity bought or the entitlement on the UCE single material code Steps to Generating RFA Files for UC All Inclusive Software Media (DVD) and RFA License can only be generated by completing the deployment screens in ASD for each of the products – Please reference ASD Screen shots that follow *SIDs are not created for CM. They will be done as add-ons to an existing SID. **AES depends on how you configure it--it can be an add-on or new. UC All Inclusive Applications are NOT customer installable – the applications can only be installed by Avaya or an Avaya Authorized Partner

3. © 2008 Avaya Inc. All rights reserved. 3 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. RFA License Entitlements AES 4.2 for Unified DesktopExtension to Cellular R8one-X Portalone-X Mobile Value_AES_Unified_CC_Desktop (AES) FEAT_EC500 (CM) VALUE_ONEXPORTAL_USERS (1XP) VALUE_ONEXM_USERS (1XM) FEAT_ADJLK (CM) FEAT_XCOV_ADMIN (CM)REGISTRATION (CM)VALUE_TSAPI_VERSION (AES) VALUE_OPT_EC500 (CM) FEAT_ADJLK (CM)VALUE_TSAPI_USERS (AES) VALUE_OPT_PBFMC VALUE_TSAPI_VERSION (AES)FEAT_ADJLK (CM) VALUE_TSAPI_USERS (AES)FEAT_BSCVEC (Call Center Vectoring) DMCC (AES) (Awaiting Validation)FEAT_PRTVEC (Call Center Vectoring) FEAT_RCNAA_CFF (CM) (SA8481) REGISTRATION (CM) Communication Manager R5SIP Enablement Services VALUE_OPT_OPS VALUE_CLIENTS VALUE_PORT VALUE _SIP_TRK

4. © 2008 Avaya Inc. All rights reserved. 4 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. Configuring UC Standard Editions (UC All Inclusive) with a New CM Enterprise Edition (CMEE) When CMEE is purchased, UC Standard Edition Licenses will the same as the # of CMEE users. However, “0” will always show on this screen. To Generate an RFA License File and Software Media, if applicable, go to location screen.

5. © 2008 Avaya Inc. All rights reserved. 5 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. How to Activate the UC All Inclusive RFA Material Codes and Software Media, if applicable, with a new CM Enterprise Edition (CMEE) This screen is used to activate and deploy the applications within UC All Inclusive Offer. Enter appropriate # of users for each application that will be deployed. For one-X Mobile, enter either software only or hardware and software. Software Application License, media and RFA material codes will be generated, if applicable.

6. © 2008 Avaya Inc. All rights reserved. 6 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. Configuring UC Standard Editions (UC All Inclusive) with a New CM Standard Edition (CMSE) When CMSE is purchased, enter the number of UC Standard Edition Licenses here or no licensing will be generated. To Generate an RFA License File and Software Media, if applicable, go to location screen.

7. © 2008 Avaya Inc. All rights reserved. 7 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. How to Activate the UC All Inclusive RFA Material Codes and Software Media, if applicable, with a new CM Standard Edition (CMSE) This screen is used to activate and deploy the applications within UC All Inclusive Offer. Enter appropriate # of users for each application that will be deployed. For one-X Mobile, enter either software only or hardware and software. Software Application License, media and RFA material codes will be generated, if applicable.

8. © 2008 Avaya Inc. All rights reserved. 8 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. Configuring UC Standard Editions (UC All Inclusive) with an Existing CM Enterprise Edition (CMEE) When adding UC Standard Editions to an Existing CMEE, the number of UC Standard Edition Licenses will default to the # of users entered on the Existing System/Existing Software Screen – no entry required. To Generate an RFA License File and Software Media, if applicable, go to location screen.

9. © 2008 Avaya Inc. All rights reserved. 9 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. How to Activate the UC All Inclusive RFA Material Codes and Software Media, if applicable, with an Existing CM Enterprise Edition (CMEE) This screen is used to activate and deploy the applications within UC All Inclusive Offer. Enter appropriate # of users for each application that will be deployed. For one-X Mobile, enter either software only or hardware and software. Software Application License, media and RFA material codes will be generated, if applicable.

10. © 2008 Avaya Inc. All rights reserved. 10 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. Configuring UC Standard Editions (UC All Inclusive) with an Existing CM Standard Edition (CMSE) When CMSE is purchased, enter the number of UC Standard Edition Licenses here or no licensing will be generated. To Generate an RFA License File and Software Media, if applicable, go to location screen.

11. © 2008 Avaya Inc. All rights reserved. 11 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. How to Activate the UC All Inclusive RFA Material Codes and Software Media, if applicable, with an Existing CM Standard Edition (CMSE) This screen is used to activate and deploy the applications within UC All Inclusive Offer. Enter appropriate # of users for each application that will be deployed. For one-X Mobile, enter either software only or hardware and software. Software Application License, media and RFA material codes will be generated, if applicable.

12. © 2008 Avaya Inc. All rights reserved. 12 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. Adding Additional UC Standard Editions (UC All Inclusive) Licenses with an Existing CM Standard Edition (CMSE) If a customer previously purchased UC Standard Editions Licenses and you want to add more based on the UC All Inclusive Offer, enter Existing UC Standard Editions licenses. To Generate an RFA License File and Software Media, if applicable, go to location screen.

13. © 2008 Avaya Inc. All rights reserved. 13 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. Adding Additional UC Standard Editions (UC All Inclusive) Licenses with an Existing CM Standard Edition (CMSE) If a customer previously purchased UC Standard Editions Licenses and you want to add more based on the UC All Inclusive Offer, enter Additional UC Standard Editions licenses. To Generate an RFA License File and Software Media, if applicable, go to location screen.

14. © 2008 Avaya Inc. All rights reserved. 14 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. If a customer previously purchased UC Standard Editions Licenses and you want to add more based on the UC All Inclusive Offer, enter Existing UC Standard Editions licenses by product. To Generate an RFA License File and Software Media, if applicable, go to location screen. How to Activate the UC All Inclusive RFA Material Codes and Software Media, if applicable, with an Existing CM Standard Edition (CMSE)

15. © 2008 Avaya Inc. All rights reserved. 15 Avaya – Proprietary. Use pursuant to the terms of your signed agreement or Company policy. This screen is used to activate and deploy the applications within UC All Inclusive Offer. If a customer previously purchased UC Standard Editions Licenses and you want to add more based on the UC All Inclusive Offer, enter Additional UC Standard Editions licenses by product. This will generated an RFA License File and Software Media, if applicable. How to Activate the UC All Inclusive RFA Material Codes and Software Media, if applicable, with an Existing CM Standard Edition (CMSE)