1. CSR KNOWLEGDE MAP

2. Workplace Community Environment Marketplace BusinessEthics Corporate Social Responsibility

3. Workplace Community Environment Marketplace Business Ethics

4. Corporate Social Responsibility Introduction to CSR What is Corporate Social Responsibility Definition Voluntary character Sustainable Development Profit Long Term Business Strategy Stakeholders Mapping and Engagement Why? Reasons / Motivations Benefits / Advantages Obstacles / Barriers CSR Broad Areas Business EthicsWorkplace EnvironmentMarketplace Community BusinessEthicsEC MW

5. Corporate Social Responsibility Business Ethics Norms and Values Mission Statements Codes of Conduct Codes of Ethics Corporate Governance BusinessEthicsEC MW

6. Workplace Human Resources Management Health and Safety at Work Adaptation To Change Major Benefits of a Good Workplace Policy Corporate Social Responsibility BusinessEthicsEC MW Workplace

7. Environment 1. Minimizing Wasting with Environmental Impact 2. Pollution Prevention 3. Savings in Natural Resources Consumption 4. Management Environmental Impacts 5. Legislation 6. Public Opinion 7. Participants own Situation Corporate Social Responsibility BusinessEthicsEC MW Environment

8. Marketplace Customer Behaviour / Brand Sustainability Relationship with Suppliers and Business Partners Product Lifecycle Approach Acessibility and Design for All Responsible Marketing Cause-related Marketing Social and Environmental Labels and Awards Corporate Social Responsibility BusinessEthicsEC MW Marketplace

9. Community Stakeholder Dialogue Community Involvement Corporate Volunteering and Sponsorship Corporate Social Responsibility BusinessEthicsEC MW Community