1. Visie op de veranderingen in de wereld van B2B Commerce Robert de Boer, Sales Manager Benelux, Intershop

2. Intershop | The E-Commerce Company Financial Projections Commerce (US only - Forrester) 2013 $252 billion for B2C $559 billion for B2B (EDI excluded) Als we dit vertalen naar Nederland(2013): € 12 Miljard B2C € 25 Miljard B2B ??

3. Intershop | The E-Commerce Company State of the Art in 1994...

4. Intershop | The E-Commerce Company Moving on to 2013

5. Intershop | The E-Commerce Company B2B is changing too The primary force is the consumerisation of B2B

6. Examples

7. Intershop | The E-Commerce Company

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13. Intershop | The E-Commerce Company 13 Optimise the B2B Experience to Match B2C Expectations Forrester Research, Inc. (Nasdaq: FORR) Andy Hoar, Key Trends In B2B eCommerce For 2013

14. Intershop | The E-Commerce Company The New Kid on the Block

15. Intershop | The E-Commerce Company Punten om mee te nemen Focus on the Customer Enable your Channel Ecosystem Make all B2C Features Available to B2B Benefit from the Collective Experience

16. Corporate Headquarters: Intershop Communications AG Intershop Tower 07740 Jena Germany Phone: +49 3641 50-0 Fax: +49 3641 50- 1111 info@intershop.com www.intershop.com www.intershop.com Americas Headquarters: Intershop Communications, Inc. 282 2nd Street, Suite 303 San Francisco, CA 94105 USA Phone: +1 415 844-1500 Fax: +1 415 844-3800 info@intershop.com www.intershop.com www.intershop.com Australia Headquarters: Intershop Communications Australia Pty Ltd 19 Bennetts Lane Melbourne, VIC 3000 Australia Phone : + 61 396543707 info@intershop.com www.intershop.com www.intershop.com SoQuero GmbH Ludwigstraße 31 60327 Frankfurt am Main Germany Phone: +49 69 254949-0 Fax: +49 69 254949- 49 info@soquero.com www.soquero.com www.soquero.com TheBakery GmbH Monbijouplatz 5 10178 Berlin Germany Phone: +49 30 2888588-0 Fax: +49 30 2888588- 10 info@theberlinbakery.com www.theberlinbakery.com © 2013 Intershop® Communications AG. All rights reserved. All other trademarks are the property of their respective owners. China Headquarters: Intershop Communications Asia Limited Kowloon Centre Suite 1008-1009, 10th Floor 33 Ashley Road Tsim Sha Tsui, Kowloon, Hongkong Phone : + 61 396543707 info@intershop.com www.intershop.com www.intershop.com