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Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Online Course Retail Professionals 1.

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Presentation on theme: "Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Online Course Retail Professionals 1."— Presentation transcript:

1 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Online Course Retail Professionals 1

2 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Education Center of the Retail Association of Saxony 1 2 Subsidiary of the Retail Association of Saxony since 1991 Of professional quality and based on a nationally and internationally certified quality management system Provides services With up-to-date professional and methodical expertise For retail and service-oriented clients 2

3 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Education Center of the Retail Association of Saxony 3 Education Center Services Vocational education and training in areas of retail, logistics and clerical (Büro?) Continuing education, training, staff coaching and retail management Development assessment and advice for businesses 3

4 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Education Center of the Retail Association of Saxony 4 Quality Policy As an authorized provider of IACET we award worldwide recognized training units: IACET certified CEUs (Continuing Education Units) Certification in accordance with DIN EN ISO 9001:2008 International certification by IACET (International Association for Continuing Education and Training) 4

5 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Education Center of the Retail Association of Saxony 1 Types of services In-house courses (keine In-House-Kurse beim Kunden Auch außerhalb z.B. im Bildungszentrum o. Hotel) Blended Learning Learning Platform Virtual Classroom Chats, Forums Seminars, Training events, Training courses Coaching 5

6 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Blended Learning by Online-supported Training First Step and Practical Retail Knowledge Preparation for specialist and management functions in retail enterprises Preparation for the takeover of specialist and management functions Creation of knowledge on the same level for experienced employees and lateral entrants Uniform knowledge as a requirement for participation in Practical Retail Knowledge 2-stage model First Step Practical Retail Knowledge 6

7 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Blended Learning 7 Success Virtual Classroom Learning Support Self-Study Phase Group Learning

8 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Blended Learning 1 Self-Study Phase / Learning Platform Activity-based assignments to be submitted with correction by native expert lecturers Activity-based lecture notes (study material?) on the learning platform or printable PDF documents Exercises with sample solutions 8 Information, examples, graphics, charts Example action situations Lecture notes Tasks Forums Various forums (general, technical and work forums ) Moderation by expert lecturers Participants post contributions (best practice, specialist articles, problem solving)

9 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Blended Learning 1 Self-Study Phase/Learning Platform Educational Tools Collection of documents with learning notes, learning objectives and tests Contact with tutor in the case of queries, problem solving Encyclopedia of specialist terms 9 Between students through network connection With specialist lecturers on the subject Other E-Mail

10 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Blended Learning 2 3 Virtual Classroom Exam preparation (if exams are requested) Learning Support Lecturers give corrections on assignments submitted Forum moderation Introduction to the topic with case studies, best practice Tutor as contact person (by e-mail, telephone, forum) Participants post contributions on topics studied (presentations) Seminars by specialist lecturers 10 Lecturer gestaltet Gruppenlernprozesse, no lectures Assessment by activity-based tasks

11 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Support Platform for Learning Processes 4 Collaborative Learning Communication via videoconferences e.g. Skype Learning tandem 11 Chats Virtuell Classroom

12 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Blended Learning 12 5 Compliance in den Lernprozessen für individuelle Unterstützung der Teilnehmer Compliance-Darstellung der Nutzung des Lernsystems Kontrolle des Lernfortschritts der Teilnehmer durch Einsendeaufgaben Kontakte der Teilnehmer zu Betreuungspersonen und Dozenten Selbstkontrolle des Lernfortschritts der Teilnehmer durch Ampeldarstellung möglich

13 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Blended Learning 6 7 Prüfungen (individuell nach Kundenwunsch gestaltet) Abschlusszertifikate Varianten schriftlicher Prüfungen 13 Nach Abschluss eines jeden Moduls Nach Abschluss des Lehrgangs Kombination von Beiden Mündliche Prüfungen Via Internet über Lernplattform Nach Abschluss des Lehrgangs Über Webinar - Virtuell Classroom Firmeninternes Abschlusszertifikat des Unternehmens und des Bildungszentrums Vergabe von international anerkannten Weiterbildungseinheiten CEU`s (Continuing Education Unit) der IACET (International Association for Continuing Education and Training (IACET)

14 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Learning Platform - Learning Items You can use items on different levels with… intuitive navigation interactive exercises links to the encyclopedia professionally created contents web links 14

15 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Learning Platform - Practicing tools You can practice with… assessment items practice problems with solutions 15

16 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Learning Platform - Practicing tools You can practice with… send-in exercises 16

17 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Learning Platform - Communication forms You can communicate in… forums chats face-to-face seminars personal tutoring Including also: e-mail, phone, mail 17

18 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Webinar - Virtual Classroom 18 Video Virtuell Classroom

19 Education Center of Saxon Retail GmbH Dr. Michael Struss 21.09.2011 Advantages of this learning form Tested, practical and recognized learning content Temporal and financial security planning Potential for cost-cutting as not dependent on learning location or time Support from experienced native tutors and specialist lecturers Prompt access to all relevant information regardless of location and time Interchange of information and experiences between participants Individual planning of learning periods 19


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