1. Online Course
Retail Professionals

2. Education Center of the Retail Association of Saxony1
Subsidiary of the Retail Association
of Saxony since 1991 2
Provides services
For retail and service-oriented clients
With up-to-date professional and methodical expertise
Of professional quality and based on a nationally and internationally certified quality management system

3. Education Center of the Retail Association of Saxony3
Education Center Services
Vocational education and training in areas of retail, logistics and clerical (Büro?)
Continuing education, training, staff coaching and retail management
Development assessment and advice for businesses

4. Education Center of the Retail Association of Saxony4
Quality Policy
Certification in accordance with DIN EN ISO 9001:2008
International certification by IACET
(International Association for Continuing Education and Training)
As an authorized provider of IACET we award worldwide recognized
training units:
IACET certified CEUs (Continuing Education Units)

5. Education Center of the Retail Association of Saxony1
Types of services
In-house courses (keine In-House-Kurse beim Kunden
Auch außerhalb z.B. im Bildungszentrum o. Hotel)
Blended Learning
Learning Platform
Virtual Classroom
Chats, Forums
Seminars, Training events, Training courses
Coaching

6. First Step and Practical Retail Knowledge
Blended Learning
Online-supported Training
First Step and Practical Retail Knowledge
Preparation for specialist and management functions
in retail enterprises by
2-stage model
First Step
Creation of knowledge on the same level for experienced employees and lateral entrants
Uniform knowledge as a requirement for participation in Practical Retail Knowledge
Practical Retail Knowledge
 Preparation for the takeover of specialist and management functions

7. Success Blended Learning Virtual Self-Study Phase Classroom
Learning Support
Virtual
Classroom
Success
Group Learning

8. Blended Learning 1 Self-Study Phase / Learning Platform Lecture notes
Activity-based lecture notes (study material?) on the learning platform or
printable PDF documents
Information, examples, graphics, charts
Example action situations
Tasks
Exercises with sample solutions
Activity-based assignments to be submitted with
correction by native expert lecturers
Forums
Various forums (general, technical and work forums )
Moderation by expert lecturers
Participants post contributions (best practice, specialist articles, problem solving)

9. Blended Learning 1
Self-Study Phase/Learning Platform Educational Tools
Contact with tutor in the case of queries, problem solving
Between students through network connection
With specialist lecturers on the subject
Other
Encyclopedia of specialist terms
Collection of documents with learning notes, learning objectives and tests

10. Blended Learning 2 Virtual Classroom
Introduction to the topic with case studies, best practice
Lecturer gestaltet Gruppenlernprozesse, no lectures
Assessment by activity-based tasks
Participants post contributions on topics studied (presentations)
Exam preparation (if exams are requested) 3
Learning Support
Tutor as contact person (by , telephone, forum)
Lecturers give corrections on assignments submitted
Forum moderation
Seminars by specialist lecturers

11. Support Platform for Learning Processes4
Collaborative Learning
Communication via videoconferences
e.g. Skype
Learning tandem
Chats
Virtuell Classroom

12. Blended Learning 5
Compliance in den Lernprozessen für individuelle Unterstützung der Teilnehmer
Compliance-Darstellung der Nutzung des Lernsystems
Kontrolle des Lernfortschritts der Teilnehmer durch Einsendeaufgaben
Kontakte der Teilnehmer zu Betreuungspersonen und Dozenten
Selbstkontrolle des Lernfortschritts der Teilnehmer durch
Ampeldarstellung möglich

13. Blended Learning 6 Prüfungen (individuell nach Kundenwunsch gestaltet)
Varianten schriftlicher Prüfungen
Nach Abschluss eines jeden Moduls
Nach Abschluss des Lehrgangs
Kombination von Beiden
Via Internet über Lernplattform
Mündliche Prüfungen
Nach Abschluss des Lehrgangs
Über Webinar - Virtuell Classroom 7
Abschlusszertifikate
Firmeninternes Abschlusszertifikat des Unternehmens und des Bildungszentrums
Vergabe von international anerkannten Weiterbildungseinheiten
CEU`s (Continuing Education Unit) der IACET (International
Association for Continuing Education and Training (IACET)

14. Learning Platform - Learning Items
You can use items on different levels with…
professionally created contents
intuitive navigation
interactive exercises
links to the encyclopedia
web links

15. Learning Platform - Practicing tools
You can practice with…
assessment items
practice problems with solutions

16. Learning Platform - Practicing tools
You can practice with…
send-in exercises

17. Learning Platform - Communication forms
You can communicate in…
forums
face-to-face seminars
chats
personal tutoring
Including also: , phone, mail

18. Webinar - Virtual Classroom
Virtuell Classroom
Video

19. Advantages of this learning form
Tested, practical and recognized learning content
Temporal and financial security planning
Potential for cost-cutting as not dependent on learning location or time
Support from experienced native tutors and specialist lecturers
Prompt access to all relevant information regardless of location and time
Interchange of information and experiences between participants
Individual planning of learning periods