1. .3.1 Technology branch of CO/RO Overview of the functions

2. .3.2 Introduction A very important branch which can help smooth implementation and functioning of technology Requires you to keep up to date as changes are very fast You play a key role in monitoring implementation, usage and availability

3. .3.3 Functional areas Assessing requirements and helping budget fund requirements Following up technology implementation projects Following up timely deployment of hardware and peripherals MIS follow up Monitoring of new projects

4. .3.4 Budgeting Funds are required for new procurements, maintenance, consumables etc., New procurements include – Servers, desktops, printers – Support systems like UPS, Generators Consumables include – Batteries for existing UPS – Component upgrades for servers and desktops

5. .3.5 Monitoring asset register Events in the life of an item need to be tracked Immediate logging of the stock supplied to be ensured

6. .3.6 Project monitoring Technology implementation projects need to be monitored for timely completion Each stage of the project need to be followed up to ensure planned implementation – constant follow up with project plan Deviation tendencies to be immediately noticed and reported to avoid cost and time over runs

7. .3.7 MIS follow up Routine monitoring is essential to pinpoint deviations Products – ePayment, eMO, RNet, Speednet, ePost, Accounts MIS – Project arrow file updation and KPI deviations – MNOP KPI deviations Clear understanding of KPIs essential for effective follow up

8. .3.8 Ensuring continuity Version upgrades Correct implementation of Backup strategy Standby equipments to manage disaster Availability of consumables Annual maintenance contract – strict implementation of clauses for efficient performance Quick attention to instances of break down for early repairs