1. Supported by Blackboard

2. Florida National College Online Courses Platform Author Sandra Lomena Created July, 2009 Opens Doors to the Future

3. Online Classes Distance Learning Blackboard System Requirements Internet Explorer Compatibility Accessing Blackboard Logging Into Blackboard Logging Into Blackboard Changing Your Password Accessing Your Courses Accessing Your Courses Viewing Your Grades Viewing Your Grades View Posted Documents Acceptable Document Types Discussion Board Forums Sending E-Mails Digital Drop Box Assignments Taking a Test in Blackboard Common Issues Getting Help with Blackboard

4. Online Classes Distance Learning System Requirements MS Windows 2000/XP/Vista, Mac OS 10.3 or better Internet Explorer 5.5 or better, Netscape 7.1 Needs adjustments for compatibility with IE 8 upgrade (*) Mozilla Firefox 1.5 or better, Apple Safari 1.1 or better Java 6 installed & enabled High speed Internet strongly recommended for efficient use of all the applications (*) See the following for more information

5. Online Classes Distance Learning IE 8 Compatibility Compatibility View Internet Explorer 8 is a new release and some websites may not yet be ready for the new browser. Blackboard is one of this websites. To correct this problem : -Click the Compatibility View toolbar button to display the website as viewed in Internet Explorer 7, which will correct display problems like misaligned text, images, or text boxes. This option is on a per site basis and all other sites will continue to display with Internet Explorer 8 functionality. The "Compatibility View" toolbar button is located next to the Refresh button on the Address Bar: For more information click on the following link: Compatibility View Video Compatibility View Video

6. Online Classes Distance Learning Accessing Blackboard You can access Blackboard in the following ways: - Using FNC Website: http://www.fnc. edu Click on the Distance Learning

7. Online Classes Distance Learning Accessing Blackboard After you click Distance Learning link: Click the Blackboard Login

8. Online Classes Distance Learning Accessing Blackboard - Click the Login button

9. Online Classes Distance Learning Accessing Blackboard Or y ou can also access Blackboard using: http://fnc.blackboard.com - Click on the User Login button:

10. Online Classes Distance Learning Logging into Blackboard Typical Blackboard login and password: – User Name: your student ID number (no spaces) – Password: your last four digits of your SS# In case that your last four digits of your social Security Number starts with a zero use the number 1 instead

11. Online Classes Distance Learning Changing Your Password To change your Blackboard password: (recommended after you have logged in the first time) - Under Tools, click Personal Information - Click on Change Password - Change your password and click Submit

12. Online Classes Distance Learning Accessing Your Courses When you log into Blackboard, you are taken to theMy Institution tab Courses in which you are enrolled are shown on the right side under My Courses

13. Online Classes Distance Learning You can also click on the Courses tab for a list of your courses Click on a course name to view the selected course Accessing Your Courses

14. Online Classes Distance Learning Viewing Your Grades Blackboards Gradebook stores your grades for each course in which you are enrolled To access the Gradebook for any of your courses, click on theTools button in the course menu, then click on My Grades

15. Online Classes Distance Learning Viewing Your Grades You can also access your Gradebook when you login into blackboard and then click on View Grades under Tools in My Institution tab

16. Online Classes Distance Learning Viewing Your Grades Blackboards Gradebook lists detailed information in spreadsheet format for every test or assignment in your course Gradebook Icons

17. Online Classes Distance Learning View Posted Documents To view a posted document, click on a content section (Course Documents, Course Information, Assignments…) then click on the desired link. Content in Blackboard can be a Word Processor document, PDF document, a PowerPoint presentation, a video or an image After you clicked on the desired link you will prompt to Open or SAVE the document in your computer Click on the link

18. Online Classes Distance Learning Documents Types Several document types can be uploaded to your course in Blackboard including: - Images:.jpg,.gif,.png - Microsoft Office Documents:.doc,.docx.rtf,.txt,.xls,.xlsx,.ppt,.pptx - Adobe® Acrobat Documents:.pdf - Flash Player files:.swf - Streaming video:.wmv,.rm (users must have the appropriate media player installed on their computer to view these types of videos) - Web pages:.htm, html (complete web sites must be packaged into a.zip file for use in Blackboard) Note: File size is restricted to 3.5 Mb. This applies to instructors and students whether it is a document or an attachment in an e-mail or Discussion Board posting. Files larger than 3.5 Mb will either need to be split into parts or optimized to reduce file size

19. Online Classes Distance Learning Discussion Board Blackboards Discussion forums are the best way for instructors and students to communicate To access the Discussion Board, click the Discussion Board button, at your left side of your course menu, then choose a forum (your instructor creates forums in the Discussion Board) Forums

20. Online Classes Distance Learning Topics in a forum are called a Thread. Click on a thread to view posts by other students and instructors in your course Threads Discussion Board Click on here

21. Online Classes Distance Learning Ways to view the Discussion Board in Blackboard: - List View - Tree View You can toggle between these two types of views as often as you like Discussion Board List View Tree View

22. Online Classes Distance Learning Creating a new thread and replying to an existing thread are very similar. To create a new thread: click the Add New Thread button Discussion Board

23. Online Classes Distance Learning Type a subject, then your message and click the Submit button You can even attach files to your posting just like you can with e- mail (Note: your attached file must be less than 3.5 Mb in size or it will not be attached to your posting) Subject Message Attachment Submit Discussion Board

24. Online Classes Distance Learning Sending E-mails You can send e-mails to anyone in your course through Blackboard E-mails can only be sent to those enrolled in your course. You cannot e-mail someone in a different course or send e-mails to an address outside of Blackboard (ex. A friend in Vancouver who uses an Yahoo e-mail address)

25. Online Classes Distance Learning Sending e-mail To send e-mail through Blackboard click on the Communication button in the course menu, then click Messages

26. Online Classes Distance Learning Sending e-mail Click on New Message button to start writing your email

27. Online Classes Distance Learning To choose the recipient (s): to whom you wish to send the e-mail click on the To button Sending e-mail

28. Online Classes Distance Learning Sending e-mail Choose from the recipients list and then click the small right arrow to add recipients Click on the small left arrow to remove recipients Add & remove users

29. Online Classes Distance Learning Sending e-mail Type the subject of your message into the Subject field Type your message into the Message Field You will be able to use advanced text formatting tools like spelling check, change font size, style, etc. To send your message, click Submit Type your message Formatting Tools

30. Online Classes Distance Learning Using Digital Drop Box Used to electronically submit documents to your instructor File names cannot contain any special characters such as #, $, @, %, &, or * Use only the letters a – z, numbers 0 – 9 and hyphens or underscores, otherwise your document will not be successfully received by your instructor (ex: for file names, use assignment- 01.doc and not assignment #1.doc). Include you first and last name in the name of your document. File must be less than 3.5 Mb in size

31. Online Classes Distance Learning Using Digital Drop Box To use the Digital Drop Box click on Tools Click on Digital Drop Box Click Here

32. Online Classes Distance Learning Using Digital Drop Box There are two buttons: Add File and Send File Add File posts your file to your Digital Drop Box but will not send it to your instructor. It can be sent at a later date using the Send File button Send File will post your file to your Digital Drop Box and send it to your instructor Using Add File Notice the Received status Using Send File Notice the Submitted status

33. Online Classes Distance Learning How to add a file to your Digital Drop Box: - Click Add File - Give your file a name in the Name field, then click Browse and navigate through your computer until you find the desired file and click Submit Using Digital Drop Box

34. Online Classes Distance Learning When you click Submit, an alert window will pop up telling you that you are only adding the file, not sending it to your instructor. You may still send your file at a later date. ClickOk to return to the Digital Drop Box Using Digital Drop Box Alert window informing the user that the file will only Be posted…not sent to the instructor

35. Online Classes Distance Learning Your will receive a confirmation message on your documentPosted to the Digital Drop Box Note there is a Remove button next to your file Because it has not been submitted to your instructor, you can remove the file, make revisions and add it to your Digital Drop Box again Using Digital Drop Box Confirmation Message

36. Online Classes Distance Learning How to send a file to your instructor: - Click Send File button - Give your file a name in the Name field, then clickBrowse and navigate to choose the desired file; or you can choose from a drop-down list of files already posted to your Digital Drop Box - Click Submit Using Digital Drop Box

37. Online Classes Distance Learning After receiving the confirmation message then click Ok Your file appears as being Submitted in your Digital Drop Box Note: there is no Remove button next to your file when you use Send File…the file has been submitted to your instructor. You may not make any more changes once you have submitted an assignment to your instructor! No Remove button Using Digital Drop Box

38. Online Classes Distance Learning Assignments In addition to documents, instructors can add an assignment as an item into the Assignments section in Blackboard Each assignment item also appears as an entry in your Gradebook To submit an assignment, click on the Assignments button and then click on the link View/Complete Assignment that appears below to your assignment Click here

39. Online Classes Distance Learning Assignments The details of your assignment will be contained in a document provided by your instructor in step 1 or will be display on Assignment Information section. You can type any comments related to the document containing your completed assignment in the Comments field (optional) Add your comments

40. Online Classes Distance Learning Assignments Click the Browse button to locate the document containing your completed assignment, then click Open to attach your document

41. Online Classes Distance Learning Click Add Another File if you have more than one file to submit to your instructor for the assignment (Note: each of your files must be less than 3.5 Mb in size) Click the Submit button if you wish to submit your completed assignment to your instructor. No further changes can be made once the assignment has been submitted Assignments

42. Online Classes Distance Learning Assignments Click OK button after you receive the confirmation message to return to your assignments content area Once an Assignment has been submitted, only the results can be viewed. Your grade appears as a ! until your instructor has reviewed and graded your assignment

43. Online Classes Distance Learning You can also view the results of your assignment in your Gradebook Your grade appears as a until your instructor has reviewed and graded your Assignment Assignments Your grade

44. Online Classes Distance Learning Taking a Test Before Taking a Blackboard Test: Check your computer setting like: - Disable popup blockers - Disable firewalls - Make sure your computer is free of viruses and/or spyware - Check your internet connection Close all other programs running on your computer before you start a Blackboard exam. Do not take a test with other applications running in the background, such as movies, music, e-mail, or IM (instant messaging).

45. Online Classes Distance Learning Before Taking a Blackboard Test: (Contd) Be certain that you are ready to take the test and set aside time in which you will be free from interruptions BEFORE clicking on the link to the test. Do not enter any test or exam until you are ready to take it! Once you click OK to enter a test, Blackboard counts this as an attempt at the test, even if you only look at the test and do not answer any questions. (Your instructor is the only one who can clear an incomplete attempt from your record) Find out the dates that the test will be available in the course and take your test as soon as you are ready. DO NOT wait until the last day to take a test in Blackboard. (If you have technical difficulties or lose your connection, there may not be enough time for you to resolve the issue, and you may not be permitted to complete or re-take your exam.) Taking a Test

46. Online Classes Distance Learning Before Taking a Blackboard Test: (Contd) Read the instructions for the test carefully: each Blackboard test may be set up differently by your instructors. The options for each test will be listed at the top in the Instructions area. It is very important that you read your instructor's directions carefully. - Some tests may be taken more than once, while others can only be taken once. Your instructor will inform you if the test can be taken more than once. - Some tests may be timed :The instructor has set a time limit. The elapsed time appears at the top of the browser window, and you will receive a 1-minute warning when time is up. It is recommended to finish the test before the time elapsed to prevent technical problems. Taking a Test

47. Online Classes Distance Learning While You Are Taking a Blackboard Test Once you begin taking the test, you are required to work until you finish it. As soon as you leave the test, whether or not you have actually clicked the Submit button, your attempt is recorded in the Gradebook as complete. If you leave the quiz without completing it, you will not be able to come back and finish it. If this happens, contact your Instructor via the Questions & Concerns forum or send her/him an email. All of the questions appear on one web page. Each question has aSave button next to it, you can save each question as you go. Doing so should help protect you in case of technical difficulties. Taking a Test

48. Online Classes Distance Learning While You Are Taking a Blackboard Test: (Contd) DO NOT! Do not resize or refresh the window during a test Do not click anywhere outside the test area during an exam Never click the Back button or the Refresh button on your web browser while youre taking a test Do not click the Submit, button more than once Do not close the window of the test for any reason Taking a Test

49. Online Classes Distance Learning While You Are Taking a Blackboard Test: (Contd) Stay active in the test window – The assessment feature in Blackboard is set to time out after a certain number of minutes of inactivity. You must do more than just type or click answers to keep the test active. Save individual questions periodically to reset the activity clock. Taking a Test Click Here periodically

50. Online Classes Distance Learning Submitting the Test Review all of your answers before submitting the test. Make sure to click the Submit button ONLY ONCE when you are done with the test. You will not get credit for your answers unless you have clicked Submit. Taking a Test Do not click this Save button Click once

51. Online Classes Distance Learning Confirmation of Test Submission After you click the Submit button you should see a confirmation and/or feedback for the test results. To check your test grade – Go to Course Tools > My Grades and you should see one of the following: - Your score for the exam (if enabled by your instructor) –or- - An exclamation point, which means the test is submitted but not yet graded by the instructor If you cannot confirm that your test has been successfully submitted, contact your instructor. If your instructor is not available contact the Distance Learning Department for immediate assistance. Taking a Test

52. Online Classes Distance Learning Timer box covers save and submission buttons in a timed test: Users of Internet Explorer 8 are unable to save or submit timed tests due to the timer box covering the entire right side of the window Solution: click located next to the Refresh button on the Address Bar. No access to an assignment or test: Only applicable to Human Growth & Development and General Psychology User are unable to access an assignment o test in their course due to not completion of a corresponding courses section. Solution: First review the information within corresponding folder, when finished click the Mark Reviewed button to the right of the folder which will release the next activities folder. Continue doing this for each lesson. Please see next slide Common Issues

53. Online Classes Distance Learning No access to an assignment or test: (Contd) Common Issues

54. Online Classes Distance Learning Getting Help There are several ways to get help from Distance Learnings Blackboard Support: You can visit us : Hialeah Campus: South Campus: Room 143 Room 224 Monday to Thursday Tuesday, Wednesday & Thursday 8:30AM to 10:00PM 11:30 AM to 8:30PM Friday: 8:30 AM to 8:30 PM

55. Online Classes Distance Learning Getting Help Calling the Distance Learning Department in both campus during business hours: South Campus Hialeah Campus (305) 226-9999 ext. 1345 (305) 821 – 3333 Ext. 1066 & 1047 Tuesday, Wednesday, and Monday to Thursday Thursday Hours 8:30AM to 10:00PM Hours 11:30AM to 8:30PM Friday: 8:00AM to 8:30PM

56. Online Classes Distance Learning Send an e-mail to: Juan Denoriega DL Student Support jnoriega@mm.fnc.edu Sandra Lomena Blackboard Administrador slomena@mm.fnc.edu Nestor Castellanos Director of Distance Learning ncastellanos@mm.fnc.edu Getting Help