1. Colonel Mark Barnette Army Enterprise Infostructure U.S. Army CIO/G-6
Microsoft Enterprise License Agreement
Colonel Mark Barnette
Army Enterprise Infostructure
U.S. Army CIO/G-6
Adelia Wardle
PEO EIS
Army Small Computer Program (ASCP)
February 11, 2004

2. Microsoft Enterprise License Agreement (MS ELA)
Agenda
Background and Benefits
Implementation Status
Policies
Products and Process
“Army Gold Master” (AGM) Software
Microsoft Premier Support-1 (MPS-1)
Proposed Home Use Program
Working Issues 2

3. Background and Benefits

4. Background
Consolidation of Army Microsoft licenses (not a mandate for exclusive use)
Awarded 30 May 2003 to Softmart Government Services
$78M annual agreement with one base year, five option years
The agreement applies to
Entire Army (active, Reserve, ARNG), government contractors, Corps of Engineers
Army organizations contractually obligated under an existing contract will comply when contract expires, e.g. Medical Command
Savings and avoidance to Army ~$100M
Supports operational and security imperatives 4

5. Background
Covers 541,538 potential licensees in three Army-defined categories:
Category 1: Enhanced Desktop (Wins XP, Office XP, and Client Access Licenses (CALs), FrontPage, Upgrades to Win Operating System)
Category 2: Enterprise Servers (System Management Server CAL, Exchange Server CAL, Sharepoint Portal Server CAL, and Terminal Services CAL)
Category 3: Enterprise Applications (SQL, Exchange, and Windows OS) 5

6. Benefits to the Army Improves the command, control, cost and defense
Supports the Army - provides a consistent, predictable, secure, and cost efficient operating environment:
Operational deployments anywhere, anytime (server download)
Enables Windows NT 4.0 replacement
Provides means to Active Directory migration
Lowers Total Cost of Ownership (TCO)
Improves security environment
Enabler for server consolidation
Simplified license tracking
Simplified budgetary planning
Price protection for six years
Improves the command, control, cost and defense
of the Army’s Enterprise Infostructure network environment! 6

7. Implementation Status

8. Implementation Status
NETCOM Implementation Plan
Microsoft Enterprise License Agreement policy
Joint signatory CIO/G-6 and ASA(ALT) (pending release)
Win95/98/Me operating system migration (G-3 directive)
Ordering process:
Army Small Computer Program
Category 1, 2. 3: IMO initiates
with differing levels of review
(DOIM, Functional/MACOM CIO,
or NETCOM)
DOIM/RCIO/FCIO
Review/Approve
IMO Request
NETCOM
DOIM Issues
Software ‘Gold Disk’

9. Policies

10. Policies
CIO/G6 freezes all purchases of MS products for Army – 6 June 2003
DFARS, Part 208
Policy and Procedures for acquisition of commercial software and software maintenance
Army CIO memo dated 2 Dec 02
Named ASCP as the Army’s “Go To” Office for Enterprise Software Agreement (ESA) purchases 10

11. Products and Process

12. Desktop Products (Category 1)
ELA cost for bundled desktop is $151.00
Recognition of:
Funding not typically programmed in this area
End of year nature of funding
Implications to program baselines and accounting
Upgrade to Operating System (OS)
Office Professional (Word, Excel, PowerPoint, Access and Outlook)
MS Publisher
Visio Viewer
Client Access License (Windows, Exchange, SMS, SPS, Terminal Services) 12

13. Functional Business Software (Category 2)
No Funding Required ($0)
Project Pro
Visio Pro
Funding Required ($$)
FrontPage
MapPoint
Data Analyzer
All products include upgrades for six years 13

14. Enterprise Server Software (Category 3)
Exchange Server – MACOM funding withdrawn from $735/year
SQL Server Enterprise Edition – no funding required
SQL Server Standard – no funding required
Windows Server Enterprise – no funding required
Windows Server Standard – no funding required
Funding Required ($$)
SQL Server Developer Edition
Windows Server Web License
MSDN Enterprise Win3
Application Center
BizTalk Server Enterprise
BizTalk Server Developer License
BizTalk Server Standard
Commerce Server Developer
Commerce Server Standard
ISA Server License
All products include upgrades for six years
Commerce Server Enterprise
Content Management Server Enterprise
Host Integration Server
ISA Server Enterprise Edition
MOM Application Management Pack
MOM Operations Manager Base License
Services for Unix
Sharepoint Portal Server
Systems Management Server 14

15. Order Request Process 15

16. Microsoft Approval Flow16

17. Licenses Issued Upon Validated Status By All Necessary Approvers
Approval Process
Licenses Issued Upon Validated Status By All Necessary Approvers 17

18. Summary of Total Orders18

19. “Army Gold Master” (AGM) Software

20. “Army Gold Master” (AGM) Software
Standard software load for desktops and servers
Provided twice per year (projected)
Status:
9 Jan 04 CONUS with 231 AGM CD-sets shipped
11 Jan 04 OCONUS with 89 AGM CD-sets shipped
Desktop/Notebook Operating System
Microsoft Windows XP Professional Operating System Build 2600
Microsoft Office XP Professional
Adobe Acrobat Reader v 6.0
FormFlow v
Symantec AntiVirus Corporate Edition v 8.0.1
ActivCard Gold for Common Access Card (CAC) v 2.2
Microsoft VISIO Viewer 2002 v
Internet Explorer Suite v 6.0
Enterprise Server
Microsoft Windows 2000 Domain Controller
Microsoft Windows 2000 Member Server
Microsoft Windows 2003 Domain Controller
Microsoft Windows 2003 Member Server 20

21. MICROSOFT PREMIER SUPPORT-1 (MPS-1)

22. Microsoft Premier Support-1 (MPS-1)
Open to DoD and the Office of the President
ID/IQ contract direct with MS
Premier Support bundle includes:
Technical Account Manager (TAM)
Alliance Support Team (AST)
Reactive incidents
Named contacts
Group web IDs 22

23. Microsoft Premier Support-1 (MPS-1)
Group service desk IDs
12-month subscription to TECHNET
MSDN Universal subscriptions
TAM on-site visits
Some bundles include Proactive Credits
Includes Premier and Alliance Support Add-on Services       23

24. Proposed Home Use Program
“Pre-decisional – Not Implemented”

25. Description of Home Use Program
Benefit made available on any Enterprise Agreement completed with Microsoft (industry or government)
Telecommuting covered under Army ELA
Provides ‘employee’ access and use to office software products:
Microsoft Office Professional: Access, Excel, Word, PowerPoint
Microsoft Office FrontPage®, Microsoft Office InfoPath™
Microsoft Office, Microsoft Office OneNote™
Microsoft Office Project Standard
Microsoft Office Publisher, Microsoft Office Visio®
Nominal fee to Microsoft for administration
Working implementing plan at CIO/G-6 level
“Pre-decisional – Not Implemented” 25

26. Home Use Program Restrictions/Prerequisites
All software included must have Software Assurance coverage
Software is no longer eligible for HUP when this coverage expires or is terminated
Number of Home Use Rights licenses is limited to the number of licenses purchased under the SA coverage
To be eligible, the employee must be a current user of a licensed copy of the software at work
The employee must posses a valid AKO account
“Pre-decisional – Not Implemented” 26

27. Home Use Program Restrictions/Prerequisites
Each employee address and credit card is limited to one order of a product
If the employee’s tenure with DA ends, their eligibility for the program ends immediately
Employee can only install one version of the product at any point in time
Technical support is limited to one support incident for setup and installation per product
This program is for optional home use and is not the mechanism to gain software for authorized work at home
“Pre-decisional – Not Implemented” 27

28. Home Use Program Critical Issues
Work versus personal use
Limited to 494,767 licenses for MS Office under the ELA
Eligibility tied to desktop use – shared desktops present a problem
De-conflicting other policies, regulations, etc… to maximize benefit while mitigating risks, e.g., security, remote access , DOIM support, IA/anti-virus, etc…
Must work through legal and ethic issues before implementing Army-wide
“Pre-decisional – Not Implemented” 28

29. Challenges

30. Challenges Eliminating software leakage, i.e., ‘double-spending’
$2.7M spent on software covered under the agreement
Structuring of Home Use Program
Acquisition community, e.g., software blocking, weapons system funding, etc...
Education and awareness 30

31. Leakage Reports 31

32. Questions or Comments?
Colonel Mark Barnette/CIO-G Ms. Adelia (Dee) Wardle/APM ASCP

33. Back-up Slides

34. Microsoft ELA Ordering Process
Login to ASCP IT e-mart via AKO (e-commerce) or directly to ASCP IT e-mart then login via AKO mail account to Microsoft Enterprise License Request and complete ordering information
Softmart (Army MS Vendor) processes form and approval
Approvals are completed electronically by cross referencing user data with the Authorized Distribution List (ADL) comprised of DOIMs, RCIO’s, COINs and PEOs (for fieldings)
NETCOM is final approval authority for category 3
ITEC4 approves products requiring customer funding
Softmart provides License Certificate Number via to the requester 34

35. Base Requirements When Ordering Hardware
PCs or Laptops: Purchase the Operating System only
Servers: Do not purchase any Microsoft Software (including the O/S)
Hardware Vendors can perform software loads (some may charge a fee)
Complete any existing obligations on previous enterprise agreements, prior to migrating to this MS vehicle 35