1. United Technologies Consultants Backup & Restore Services Copyright 2004, United Technologies Corporation A service of United Technologies Corporation

2. United Technologies Consultants

3. Hmmm... What If... Your having a typical workday and everything seems to be going along just fine, when suddenly, your computer system goes down. What the #!@*&!, you say to yourself! We ve been / got... Hacked! A system glitch A hardware failure I was right in the middle of an important... Case! Project! Brief! Web meeting! You get the point!!

4. United Technologies Consultants AND... Lets Face It... Like it or not... IT DOES HAPPEN!! Then, the conversation (usually with yourself) becomes... Well, I shoulda...! I had the chance! If only I had backed it up! Everyone always says... Back it up!!!! Whatsa matter with me?! Okay, okay... Do we need to go there? Now you have the chance to do something about it... something very, very important to your business!!

5. United Technologies Consultants Okay... Enough!! Is it really necessary to belabor this point?? Yes, it is!! Do you realize how many firms turn a deaf ear and a blind eye to this?? Quite frankly... are you willing to put your firm at this degree of risk?? If you answer yes to this... best wishes... see ya!

6. United Technologies Consultants Lets Face It... It happens! Were supposed to backup our data and programs on a regular basis, but the fact is... we dont! Thats where we come in!

7. United Technologies Consultants Just the Facts... FACT: Your customers / clients need a secure location where your data can be safely stored and retrieved! Thanks, but... we backup everything to tape every night. Sorry, we don t need your services, we re quite secure with our backup regimen. (respectfully) No your not!

8. United Technologies Consultants What about... –A hardware failure –A software failure –Improper handling of tape media & storage –A bad or faulty backup tape –Non-restorable data / scrambled data –Power failure / power surge / electrical outages Just the Facts...

9. United Technologies Consultants Our Solution... Eliminate The Risk! Well provide: –An online backup service so that you can perform a backup anytime you want or automatically scheduled –Files that are securely protected and theyre accessible ONLY BY YOU! They are fully encrypted! –Protection against viruses –Its your data and our support people are at your disposal 24 / 7

10. United Technologies Consultants How does it work? Good Question! On a scheduled basis, or whenever you chose, your data is transmitted automatically, in a compressed and encrypted form, to our secure, State-Of-The-Art, Data Center over a T-1 or T-3 connection. (Meaning: the data is coded, safe, put in a protected environment using a fast connection.)

11. Encryption of YOUR data is important so that you are confident that the data remains 100% private to YOU no one at Unitec can ever read YOUR data. In the event that you ever lose your original data, or suffer a malfunction, you can restore YOUR data to your hard drive or network servers in its original format with a click of a button, 24 x 7 x 365 After its complete, youll be notified via e-mail A log will be kept so that you can see what was backed up How does it work? Good Question!

12. United Technologies Consultants In other words... Secure Encrypted / Private Virus protected Notification by e-mail Fast and reliable Flexibility And above all... PEACE OF MIND!!

13. More Benefits! Its easy! –Use our wizard walk through help tools for beginners at first. After that, its click-click! The backup tool will self install when your people sign on to the system! Multi level security, so that NO ONE can access your data but you! –Youll have a unique encryption key –Admins will only be able to gain access through a fingerprint identification tool (optional) Full redundancy... backup of the backup

14. United Technologies Consultants More Benefits! Data integrity –Each day, well snapshot your data –The dataset will be placed off site in a secure and vaulted area (this is an optional service) One maintained on site One maintained off site Your files will be compressed and what you pay for is compressed files... not uncompressed files

15. United Technologies Consultants For Techies! We use Network Attached Storage (NAS). The hardware on which your data is stored and available to you online is fully redundant as well as being 100% fault tolerant. The network is designed to be a case / perimeter hardened, high security data center. All of the equipment, operating systems and software are maintained daily by our engineers, ensuring maximum uptime and operating efficiency.

16. United Technologies Consultants In A Nutshell Backup is continuous... Never miss one byte! Restore your data fast when the need arises. No tapes or other media to deal with! Super secure and very convenient. Cost effective.

17. United Technologies Consultants 24 x 7 x 365 availability! 24 hour customer support. Well custom design a web portal for your access. Special archiving plans are available. In A Nutshell

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19. Have you run your data through The UNITRON? Backup & Restore Services Copyright 2004, United Technologies Corporation

20. United Technologies Consultants Getting Started Wizard

21. United Technologies Consultants FastBit Technology

22. United Technologies Consultants Tamper Proof Blocking

23. United Technologies Consultants Silent Mode Operation The UNITRON Client now supports a Silent mode that will allow the program to run silently in the background without displaying any Windows or Task Bar icons. This allows the administrator to set scheduled backups to run silently at a low priority to accomplish users backups throughout the day.

24. United Technologies Consultants Multiple Version Restoration

25. United Technologies Consultants Automatic Online Upgrades All version upgrades to Unitron can be distributed to all end-users automatically after completing a backup. When new versions of the client software are available, the update patches can be placed on the server to allow client to automatically get updated to the latest version. All update patches are created with the same FastBIT technology to reduce transfer time. Upgrades happen seamlessly without any user intervention required.

26. United Technologies Consultants Event Manager UNITRON

27. United Technologies Consultants E-Mail Notification The client software can be configured to send an e-mail to any user(s) upon any successful backup or a backup with errors or warnings. A summary of the attempt is sent in the body of the message and the complete log file may be attached as an option.

28. United Technologies Consultants Backup Sets UNITRON features the ability to create an unlimited number of backup sets. Since backup sets can be scheduled to run independently, a user can configure multiple backup sets to run at different times. For example, a backup set containing all data files can be configured to run at the end of each week and another backup set containing a single database file can be configured to run multiple times per day. All file versions will still be immediately available for the user to restore.

29. United Technologies Consultants Advanced Encryption In order to secure every users data from prying eyes, all data is stored in an encrypted format and all communications between the client and server are encrypted. Users can choose between DES, Triple- DES and Blowfish encryption algorithms. The software is available with exportable levels of encryption for International customers.

30. United Technologies Consultants File Filters UNITRON

31. United Technologies Consultants Enhanced Scheduling Enhanced scheduling options have been added to the client software to help automate the backup process, ensuring that the user data is backed up on a regular basis without requiring user intervention. The new scheduling capabilities allow users to configure backups at any time, multiple times per day or even before Windows Shut Down. Additionally, any third party scheduling application can be used to run the backup application by scheduling simple command line calls to run an automated backup.

32. United Technologies Consultants System Tray Control UNITRON

33. United Technologies Consultants Log File Review All backup and restore transactions are thoroughly logged on the client and the server applications. The user can quickly review and print the client logs from the client application. The server maintains a Master Log of all general user activity and records detailed information for each user to help track usage and aid in technical support.

34. United Technologies Consultants Configurable 3 rd Party Tools UNITRON supports the ability to run any 3rd party application(s) before or after a backup or restore action. For instance UNITRON can be configured to run a virus scanner before the backup and run a defragmentation utility after the backup. A virus scanner can also be configured to run after every restore process.

35. United Technologies Consultants CPU Utilization

36. United Technologies Consultants Customizable Toolbars UNITRON supplies useful toolbars for users to quickly access commonly used functions. The toolbars can be customized and displayed based on the users individual preference.

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39. Appendix A Corporate Overview

40. United Technologies Consultants United Technologies Corporation Corporate Overview

41. United Technologies Consultants Unitec Background Founded 27 years ago Headquarters located in Hazelwood, MO Privately owned 175 internal employees 1,550 contract employees

42. United Technologies Consultants Practices Backup & Restore Services Customer Relationship Management e-Business eAI (integration) Enterprise Security Physical Asset Data Level Network Level ERP SAP PeopleSoft Oracle Hardware Maintenance & Support Methodology Development Outsourcing Portal Robotics Supply / Demand Chain Staff Augmentation System Integration

43. United Technologies Consultants Grown from a regional firm to a nationally recognized consulting organization. Highly experienced, industry experts with an average of 16 years plus of relevant experience (Technical, Functional, Business). Our goal is to successfully implement the solution quickly, efficiently and cost effectively. Build long lasting partnerships. Highlights

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45. A Few Of Our Clients American Marketing Association (Services) Amgen (Pharmaceuticals) AT&T AutoDesk (Switzerland) (CAD Software) Aventis (France, Canada) (Pharmaceuticals) Baxter Healthcare (Distribution) Cable and Wireless (Manufacturing) Centeon (Pharmaceuticals) Channel (Cosmetics) City of Sacramento (City Govt.) City of St. Louis Police Coca Cola (Food & Beverage) Countrywide (Insurance) Daimler Benz (Germany) (Automotive) Daimler Chrysler (Automotive) Disney (Entertainment) Dow Agri Chem (UK) (Chemical) East St. Louis School District Eli Lilly (Pharmaceuticals) Ethan Allen (Manufacturing) Fiat (Brazil) (Automotive) Ford (Automotive) Gambro Industries (Sweden) GE Capital (Financial) GE Industrial Systems (Manufacturing) GE Power Systems (Manufacturing) General Motors (Automotive) Georgia-Pacific (Pulp & Paper) Goldman Sachs (Financial) City of Hazelwood, MO Jacksonville Memorial Hospital Johnson & Johnson (Chemical) Keebler (now Kelloggs) (Food & Beverage) Los Angeles Department of Water and Power City of Maryland Heights, MO Mount Sinai Medical Center National Starch & Chemical (UK) Nationwide Insurance Nestles (Food & Beverage) Northern Foods (UK) (Distribution) Northrop Grumman Outdoor Technologies (Manufacturing) Pfizer (Pharmaceuticals) Philip Morris (Food & Beverage) Proctor & Gamble (Chemical) Proxima (Distribution) REJIS Roche Pharmaceuticals Sempra Energy Southern Company St. Louis Community Colleges St. Louis County Police Stentor (Canadian Bell Companies) Sysco (Food Distribution) Toshiba (Manufacturing) Texas Instruments (Manufacturing) TRW Automotive

46. United Technologies Consultants Contact Us... United Technologies Consultants 7201 Lindbergh Blvd. Hazelwood, MO 63042 314 731 4422 636 458 4444 Contact us by e-mail at: DWE@utc-usa.com Copyright 2004, United Technologies Corporation

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