1. Physician Leadership Development at Cleveland Clinic
Robert Lorenz, M.D., M.B.A. Chief Medical Officer Cleveland Clinic Abu Dhabi

2. Physician Leadership Development at Cleveland Clinic
Rationale for physician leadership development
Physician leadership development within Cleveland Clinic
Executive education healthcare executive offerings
Executive Visitors Program
Samson Global Leadership Academy for Healthcare Executives

3. About Cleveland Clinic
History
Cleveland Clinic was founded in 1921 by four renowned physicians
Providing outstanding patient care based upon the principles of cooperation, compassion and innovation.
Cleveland Clinic founders (Drs. Bunts, Crile, Lower, Phillips)
Original Cleveland Clinic building

4. 3.2 million patient visits
36,000 employees
2,800 physicians
$252M in research funding

5. Integrated Health System serving 5.1 million patients
Fairview Hospital
Lakewood Hospital
Lutheran Hospital
Ashtabula County Medical Center
Euclid Hospital
Huron Hospital
Hillcrest Hospital
South Pointe Hospital
Marymount Hospital
FHC
Elyria Family Health Center
Westlake Family Health Center
Lorain Family Health
And Surgery Center
Lakewood Family Health Center
Strongsville Family Health and Surgery Center
Brunswick Family Health Center
Wooster Family Health Center
Independence Family Health Center
Solon Family Health Center
Chagrin Falls Family Health Center
Beachwood Family Health and Surgery Center
Willoughby Hills Family Health Center
Integrated Health System
serving 5.1 million patients
Cleveland Clinic
Cleveland Clinic Health System is comprised of nine community hospitals and three affiliate hospitals
16 family health centers across Northeast Ohio

6. Cleveland Clinic Abu Dhabi
Images provided by HDR Architecture

7. Why Leadership Development?
We are a physician-lead organization with a strong, differentiating culture
Competencies to lead in health care differ from clinical and investigative skills and can be learned
The Cleveland Clinic Academy in the Education Institute (EI) is a forum for teaching and learning leadership and management skills 7 7

8. Why Clinical Executives?
Raffaella Sadun : HBS
Good hospital management correlated with better clinical and financial performance
Those hospitals with higher percentage of degreed clinicians as managers have the best management practices
There is significant variation in the quality of hospital management practices within a country, which is much greater than the average differences across countries
"If you look at the data, you'll see that improvement is possible”
Amanda Goodall
Top US 100 hospitals: Cancer, DD, Heart & Heart Surgery
CEO’s classified as clinical-leaders and non-clinicians
America’s best hospitals disproportionately have clinicians as leaders

9. Education Institute N = 16 departments N = ~200 people, 162.6 FTEs
Chair
N = 16 departments
N = ~200 people, FTEs
Finance and
Administration
Cleveland Clinic
Academy
Ctr. for Continuing
Education
Alumni Library
CCLCM
Center for GME
COMET
Ctr. for International
Medical Education
Ctr. for Allied
Health Education
Dept. of Medicine
in the EI
cSITE/Ctr. for Advanced
Skills Training
Ctr. for Medical Art &
Photography
Dept. of Surgery
in the EI
Ctr. for Med. Ed. Research & Development
Ctr. for Consumer
Health Information
Scientific
Publications
Center for Multidisciplinary
Clinical Simulation

10. Physician Leadership Development at Cleveland Clinic
Rationale for physician leadership development
Physician leadership development within Cleveland Clinic
Executive education healthcare executive offerings
Executive Visitors Program
Samson Global Leadership Academy for Healthcare Executives

11. The Cleveland Clinic Academy (CCA)
Innovative center within the EI which provides leadership development training to Clinic physicians, nurses, and administrators and to executive visitors
Programs within the CCA
CCA courses
Leading in Health Care
New Leader On-Boarding Program
Leadership Rotation
Academic partnerships
“Inside the Cleveland Clinic”
Samson Global Leadership Academy

12. The Cleveland Clinic Academy (CCA)
Aligns with organizational goals
Helps develop a pipeline of capable leaders
Supports on-boarding activities for new Staff and for new leaders
Facilitates networking among physicians, nurses, and administrators
Offers this training to visitors (through executive education programs), supporting global footprint

13. Cleveland Clinic Academy
Offers a curriculum of “a la carte” courses to physicians, nurses, and administrators
Goal is to confer leadership skills
Courses in leadership, business, etc. are informed by competency matrices in leadership and management
Very well-attended and very well-received

15. New Cleveland Clinic Academy Catalog is Issued Quarterly

17. Cleveland Clinic Academy
Courses (N = 186)

18. Course Attendance Per Year

19. Unique Individual Attendees

20. Cleveland Clinic Academy: High Satisfaction
2006 – 2007: 1 – 4 Likert scale, 4 = Best
2008 – 2010: Likert scale, 5 = Best

21. Leading in Health Care Course
Cohort-based course offered annually for high-potential Staff nominees
10 months (1 full day/month) for N = 35/yr
Currently beginning 9th year
Offers curriculum around leadership competencies
Business, finance, marketing
Org development skills (communication, emotional intelligence, teambuilding)
Basis for Samson Global Leadership Academy curriculum

22. Leading In Health Care 2003-2010#
The medical school received over 1500 applications for 32 slots 22 22

23. Physician Leadership Development at Cleveland Clinic
Rationale for physician leadership development
Physician leadership development within Cleveland Clinic
Executive education healthcare executive offerings
Executive Visitors Program
Samson Global Leadership Academy for Healthcare Executives

24. Executive Visitors Program
2-day course at Cleveland Clinic
Focus on the culture and operations of the Clinic
Presentations by and interactions with Clinic leadership regarding “how we do it”
Very well-received (June course is full)

25. Physician Leadership Development at Cleveland Clinic
Rationale for physician leadership development
Physician leadership development within Cleveland Clinic
Executive education healthcare executive offerings
Executive Visitors Program
Samson Global Leadership Academy for Healthcare Executives

26. Samson Global Leadership Academy for Healthcare Executives
Newest offering of the CCA
Offers leadership development and Clinic awareness to healthcare executives (physicians, nurses, administrators) from around the world
Two-week residency course
10/23 – 11/4/11
4/22/12 – 5/4/12
10/7/12 – 10/19/12 26 26 26 26

27. Samson Global Leadership Academy for Healthcare Executives
Unique executive education offering with multiple learning formats
Participatory, didactic (e.g., business, leadership)
Experiential, immersion experiences
Mentorship and networking opportunities
education-programs/default.aspx 27 27

28. Web site available since October 2010 Dates set: 10/23/11 – 11/4/11
4/22/12 – 5/4/12
10/7/12 – 10/19/12

29. Summary Leadership development is key to organizational success.
The Clinic has a longstanding commitment to health executive (physician, nurse, administrator) leadership development through the Cleveland Clinic Academy
We invite you to participate in our executive education offerings