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Physician Leadership Development at Cleveland Clinic Robert Lorenz, M.D., M.B.A. Chief Medical Officer Cleveland Clinic Abu Dhabi.

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Presentation on theme: "Physician Leadership Development at Cleveland Clinic Robert Lorenz, M.D., M.B.A. Chief Medical Officer Cleveland Clinic Abu Dhabi."— Presentation transcript:

1 Physician Leadership Development at Cleveland Clinic Robert Lorenz, M.D., M.B.A. Chief Medical Officer Cleveland Clinic Abu Dhabi

2 Physician Leadership Development at Cleveland Clinic Rationale for physician leadership development Physician leadership development within Cleveland Clinic Executive education healthcare executive offerings - Executive Visitors Program - Samson Global Leadership Academy for Healthcare Executives

3 About Cleveland Clinic History Cleveland Clinic was founded in 1921 by four renowned physicians Providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Original Cleveland Clinic building Cleveland Clinic founders (Drs. Bunts, Crile, Lower, Phillips)

4 3.2 million patient visits 36,000 employees 2,800 physicians $252M in research funding

5 FHC Elyria Family Health Center Westlake Family Health Center FHC Lorain Family Health And Surgery Center FHC Lakewood Family Health Center FHC Strongsville Family Health and Surgery Center FHC Brunswick Family Health Center FHC Wooster Family Health Center FHC Independence Family Health Center FHC Solon Family Health Center FHC Chagrin Falls Family Health Center FHC Beachwood Family Health and Surgery Center FHC Willoughby Hills Family Health Center FHC H H Fairview Hospital Lakewood Hospital H H Lutheran Hospital H H Ashtabula County Medical Center H H Euclid Hospital H H Huron Hospital H H Hillcrest Hospital H H South Pointe Hospital H H Marymount Hospital H H Cleveland Clinic Integrated Health System serving 5.1 million patients

6 Cleveland Clinic Abu Dhabi Images provided by HDR Architecture

7 Why Leadership Development? We are a physician-lead organization with a strong, differentiating culture Competencies to lead in health care differ from clinical and investigative skills and can be learned The Cleveland Clinic Academy in the Education Institute (EI) is a forum for teaching and learning leadership and management skills

8 Why Clinical Executives? Raffaella Sadun : HBS - Good hospital management correlated with better clinical and financial performance - Those hospitals with higher percentage of degreed clinicians as managers have the best management practices - There is significant variation in the quality of hospital management practices within a country, which is much greater than the average differences across countries - "If you look at the data, you'll see that improvement is possible Amanda Goodall - Top US 100 hospitals: Cancer, DD, Heart & Heart Surgery - CEOs classified as clinical-leaders and non-clinicians - Americas best hospitals disproportionately have clinicians as leaders

9 CCLCM Center for GME Dept. of Medicine in the EI Dept. of Surgery in the EI Scientific Publications Cleveland Clinic Academy Ctr. for Continuing Education Ctr. for International Medical Education COMET Ctr. for Consumer Health Information Ctr. for Allied Health Education Ctr. for Medical Art & Photography cSITE/Ctr. for Advanced Skills Training Alumni Library Chair Finance and Administration Ctr. for Med. Ed. Research & Development Education Institute Center for Multidisciplinary Clinical Simulation N = 16 departments N = ~200 people, FTEs

10 Physician Leadership Development at Cleveland Clinic Rationale for physician leadership development Physician leadership development within Cleveland Clinic Executive education healthcare executive offerings - Executive Visitors Program - Samson Global Leadership Academy for Healthcare Executives

11 The Cleveland Clinic Academy (CCA) Innovative center within the EI which provides leadership development training to Clinic physicians, nurses, and administrators and to executive visitors Innovative center within the EI which provides leadership development training to Clinic physicians, nurses, and administrators and to executive visitors Programs within the CCA Programs within the CCA - CCA courses - Leading in Health Care - New Leader On-Boarding Program - Leadership Rotation - Academic partnerships - Inside the Cleveland Clinic - Samson Global Leadership Academy

12 The Cleveland Clinic Academy (CCA) Aligns with organizational goals - Helps develop a pipeline of capable leaders - Supports on-boarding activities for new Staff and for new leaders - Facilitates networking among physicians, nurses, and administrators - Offers this training to visitors (through executive education programs), supporting global footprint

13 Cleveland Clinic Academy Offers a curriculum of Offers a curriculum of a la carte courses to physicians, nurses, and administrators Goal is to Goal is to confer leadership skills Courses in leadership, business, etc. are informed by Courses in leadership, business, etc. are informed by competency matrices in leadership and management and very well-received Very well-attended and very well-received

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15 New Cleveland Clinic Academy Catalog is Issued Quarterly

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17 Cleveland Clinic Academy Courses (N = 186)

18 Course Attendance Per Year

19 Unique Individual Attendees

20 Cleveland Clinic Academy: High Satisfaction 2006 – 2007: 1 – 4 Likert scale, 4 = Best 2008 – 2010: Likert scale, 5 = Best

21 Leading in Health Care Course Cohort-based course offered annually for high-potential Staff nominees 10 months (1 full day/month) for N = 35/yr Currently beginning 9 th year Offers curriculum around leadership competencies - Business, finance, marketing - Org development skills (communication, emotional intelligence, teambuilding) Basis for Samson Global Leadership Academy curriculum

22 Leading In Health Care # N = 259

23 Physician Leadership Development at Cleveland Clinic Rationale for physician leadership development Physician leadership development within Cleveland Clinic Executive education healthcare executive offerings - Executive Visitors Program - Samson Global Leadership Academy for Healthcare Executives

24 Executive Visitors Program 2-day course at Cleveland Clinic Focus on the culture and operations of the Clinic - Presentations by and interactions with Clinic leadership regarding how we do it - Very well-received (June course is full)

25 Physician Leadership Development at Cleveland Clinic Rationale for physician leadership development Physician leadership development within Cleveland Clinic Executive education healthcare executive offerings - Executive Visitors Program - Samson Global Leadership Academy for Healthcare Executives

26 Samson Global Leadership Academy for Healthcare Executives Newest offering of the CCANewest offering of the CCA Offers leadership development and Clinic awareness to healthcare executives (physicians, nurses, administrators) from around the worldOffers leadership development and Clinic awareness to healthcare executives (physicians, nurses, administrators) from around the world Two-week residency courseTwo-week residency course -10/23 – 11/4/11 -4/22/12 – 5/4/12 -10/7/12 – 10/19/12

27 Unique executive education offering with multiple learning formatsUnique executive education offering with multiple learning formats -Participatory, didactic (e.g., business, leadership) -Experiential, immersion experiences -Mentorship and networking opportunities education-programs/default.aspxhttp://my.clevelandclinic.org/about/executive- Unique executive education offering with multiple learning formatsUnique executive education offering with multiple learning formats -Participatory, didactic (e.g., business, leadership) -Experiential, immersion experiences -Mentorship and networking opportunities education-programs/default.aspxhttp://my.clevelandclinic.org/about/executive- Samson Global Leadership Academy for Healthcare Executives

28 Web site available since October 2010 Dates set: 10/23/11 – 11/4/11 4/22/12 – 5/4/12 10/7/12 – 10/19/12

29 Summary Leadership development is key to organizational success. The Clinic has a longstanding commitment to health executive (physician, nurse, administrator) leadership development through the Cleveland Clinic Academy We invite you to participate in our executive education offerings

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