1. Furniture Delivery August 2013 July 20131

2. Furniture Delivery Over 300 new furniture items available for delivery starting August 1, 2013 Most markets will be Brown Box deliveries only The following markets will have in-home setup/assembly available to customers – Gurnee, IL (Store 1802) Romeoville & Wauwatosa MDOs – Austin, TX (Store 1847) Pflugerville MDO – Thornton, CO (Store 1831) Denver MDO – Las Vegas, NV (Store 1828) Las Vegas MDO – Rancho Cucamonga, CA (Store 1818) Sylmar & Santa Ana MDOs July 20132

3. Furniture by Vendor Simmons - United Emerald Home La-Z-BoyBest HomeJackson - Catnapper Chairs Recliners / Rockers / Swivels Power Recliners Sofas / Loveseats Power Sofas Chaises July 20133

4. Simmons / United 130+ Items / SKUs for Delivery Loveseats, Sofas, Chaises, Motion Sofas and Motion Loveseats Chairs, Swivel Chairs, Gliders, Rocker Recliners and Recliners Power Rocker Recliners and Heat-Massage Rocker Recliners Handling Tips and Setup Info Available July 20134

5. Emerald Home Furnishings 17 Items / SKUs for Delivery Chairs and Recliners Assembly Instructions are available for U3019 U3343 TBD later July 20135

6. La-Z-Boy 30+ Items /SKUs for Delivery Chairs, Recliners, Rocker Recliners, & Power Recliners Power Recliner Assembly Instructions available July 20136

7. Best Home Furnishings Over 100 Items / SKUs for Delivery Chairs, Sofas, Loveseats, Rockers and Rocker Recliners Best Home Furnishings Youtube Video link explaining how to install a back on a Best recliner: – http://www.youtube.com/watch?v=P-sd2vOnAVA http://www.youtube.com/watch?v=P-sd2vOnAVA More tbd July 20137

8. Jackson / Catnapper 16 Items / SKUs for Delivery Loveseats, Sofas, Chaises, Power Sofas and Power Loveseats Chairs, Recliners, Rocker Recliners and Power Recliners July 20138

9. Furniture Delivery Setting up Furniture in the home typically includes: – Attachment of chair/sofa legs – Placement of recliner back into base Teams in Markets that will assemble furniture can find furniture assembly guidance on the Carrier website, as summarized on the next slide. July 20139

10. Resources Available on Carrier Website Best – Youtube Video Emerald – Leg Assembly guidance for U3019 & U3343 Jackson - Catnapper La-Z-Boy – Power Recliner Assembly Instructions – Power Recliner Features Simmons – United – Handling Tips – Recliner Setup – Leg Assembly July 201310

11. La-Z-Boy Power ReclineXR+ Operating Instructions – Pages 6-7 below July 201311 NOTE: Complete document located on Carrier Website