C^3- C HURROS C HOCOLATE C AFÉ Products available are churros, muffins, chocolate fondue, imported chocolates and beverages
I SSUE 1: T ECHNOLOGY ISSUE - TO INCREASE EFFICIENCY Action: Computerised system - Every table having a touch screen menu - Customers can do their ordering and payment through the touch screen - Using a ez link card reader and credit card payment system
Issue 2: Environmental issue- reduce wastage on packaging Action: -Using recycled paper bag -Creating our own foldable unique box; customers can enjoy discount by bringing back the box -Electronic transactions; no paper receipts
Issue 3: Social issue- How to differentiate us from the other competitors Action: - Make the café a lifestyle for people - Different theme concept
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