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Chapter 2.1. Customers – the individuals who purchase the product Consumers – the individuals who use the product Market – all individuals who share common.

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Presentation on theme: "Chapter 2.1. Customers – the individuals who purchase the product Consumers – the individuals who use the product Market – all individuals who share common."— Presentation transcript:

1 Chapter 2.1

2 Customers – the individuals who purchase the product Consumers – the individuals who use the product Market – all individuals who share common needs and wants, and who have the ability to buy the product

3 Target Marketing – focusing all marketing decisions on a very specific group of people who you want to reach Customer Profile – includes information about the target market with regard to the age, income level, ethnic background, occupation, attitudes, lifestyle, or geographic residence of the targeted customer

4 Product Place Price Promotion

5 Find a marker and a place on the marker board Draw a target with four rings

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9 Market Segmentation Analyzing a market by specific characteristics to create a target market

10 Demographics Age Gender Income Ethnic Background

11 Age Baby Boom Generation ( ) Generation X ( ) Generation Y ( )

12 Baby Boomers Spending power increases with age Many baby boomers reaching retirement

13 Generation X Dual career households Affluent with media Savvy, skeptical consumers Better educated Identify with sharp images, music, humor, and irreverence

14 Generation Y Computer revolution Interactivity, multi-tasking Differentiation, identity Influence family purchases

15 Gender Gender specific products Gender neutral product Gender neutral marketing Gender specific marketing Dual gender marketing

16 Income Disposable income – after taxes Discretionary income – after necessities Half of discretionary spending by top 5%

17 Ethnic Background Caucasian African-American Hispanic Asian-American

18 Caucasian Majority of the population in US Only large ethnicity declining in percentage

19 African-American Comprise 12.2% of US population Promotion through community support Cultural specifics: white to church

20 Hispanics 21 nationalities – Mexican, Spanish, Puerto Rican, Cuban, Dominican, Caribbean Larger packaging Spanish-language television Music

21 Asian-American 4 percent of US population Fastest-growing group 16 nationalities – Chinese, Vietnamese, Filipino, Japanese, Asian-Indian, Korean Emphasis on education

22 Psychographics Study of consumers based on social and psychological characteristics

23 Trends Dressing down Health food Time, efficiency Luxury Upscaling – buying name brands

24 Geographics Segmentation by location National vs. International Regional

25 Movie Assignment At the end of your notes, identify at least two characteristics of the target market for each film.

26 Product Challenge Divide into four groups yr old, Hispanic, female, household income $70, yr old, White, male, income $15, yr old, Black, female, h.i. $23, yr old, Asian, male, h.i. $30,000

27 Rules One group will be the target market The other three groups will be given a shape or category and have to come up with a product to market to that group The group will vote for which product is best for their demographic group


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