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Our goal is to build relationships and create partnerships with our clients by providing the highest level of service and communication. Mission Statement.

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Presentation on theme: "Our goal is to build relationships and create partnerships with our clients by providing the highest level of service and communication. Mission Statement."— Presentation transcript:

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2 Our goal is to build relationships and create partnerships with our clients by providing the highest level of service and communication. Mission Statement

3 Key Office Locations Corporate Office Expedited Logistics and Freight Services, Ltd – A Greens Rd., Ste. 100 Houston, TX Tel: Fax: Website: Beaumont Office Dallas Office 2430 West Cardinal Dr., Ste. B 755 Port America Place Ste. 320 Beaumont, TX Grapevine, TX Tel: Tel: Fax: Fax: Lake Charles Office 2850 Beglis Pkwy. Sulphur, LA Tel: Fax:

4 Introduction Our Company Our Company – Company Business Model – Customer Service – Investment in Technology – Investment in People Services Services Our Customers Our Customers

5 Our Company Comprehensive Transportation and Logistics Services Company Providing: Full Service Freight Forwarder – Intl. and Domestic Full Service Freight Forwarder – Intl. and Domestic Customs House Brokerage Services Customs House Brokerage Services Full Truckload and Truckload Brokerage Services Full Truckload and Truckload Brokerage Services Flexible, time sensitive service Flexible, time sensitive service Worldwide Coverage Worldwide Coverage Real time communication Real time communication 24 Hour Customer Service 24 Hour Customer Service Special Logistics Services developed around customers specific needs Special Logistics Services developed around customers specific needs

6 Company Business Model Warehouse Freight Preparation: Verify Weight / Dims / Quantity Freight Consolidation Crating and Packing Order Received from Customer via Phone / / Online Shipping System Pickup from Supplier for both Domestic and Intl. Shipments Delivery to Warehouse for Shipment Processing Domestic and Intl. Forwarding: Air / Ocean Booking Document Preparation Transfer to Pier / Airport Customer Service Follow UP Delivery to End User

7 Company Services Airfreight Airfreight – Domestic – International Ground Ground – Local Pickup and Delivery – Full Truckload / Truck Brokerage – Less than Truckload / Economy – Specialized Heavy Haul and Permit Loads Ocean Ocean – LCL / FCL / Break Bulk Warehousing and Logistics Warehousing and Logistics – Warehousing, Inventory, and Distribution Services – Packing and Crating – On-site Transportation Management Value-added Value-added – Real Time Communication – Reporting

8 Airfreight Domestic Service Levels – NFO – Next flight Out – Delivery by fastest routing possible. – Priority – Delivery by Noon the following business day. – Next Day Regular – Delivery by 5 p.m. the following business day. – 2 nd Day – Delivery by 5 p.m. the 2 nd business day. – Economy – Delivery by 5 p.m. within 3-5 business days. – Charter Services available. – Time specific deliveries available for all service levels. – Hazardous Materials – Hand carries available. International Service Levels – NFO – Next Flight Out – Delivery by fastest routing possible. – International Priority / Express – delivery within 1-2 business days. – International Standard – delivery within 2-3 business days. – International Economy – delivery within 3-5 business days. – Charter Services Available. – Hazardous Materials – Hand carries available.

9 Domestic Trucking and Hot Shot Hot Shot Delivery and Courier Services Hot Shot Delivery and Courier Services – Direct – 90 minute or fastest driving time – Hot Shot – 2-4 hour service time. – Regular – 4-6 hour service time. – These services include all types of equipment including: Cargo Vans and Pickup Trucks with pipe rack. Cargo Vans and Pickup Trucks with pipe rack. Box Truck and open bed flat bed vehicles ranging from 9 to up to 24 Box Truck and open bed flat bed vehicles ranging from 9 to up to 24 Goosenecks ranging from 24 up to 40 Goosenecks ranging from 24 up to 40 Specialty Equipment available when needed. Ex. Rollback Trucks Specialty Equipment available when needed. Ex. Rollback Trucks Truckload Services Van and Flatbed equipment. Van and Flatbed equipment. Single Drop and Double Drop deck equipment. Single Drop and Double Drop deck equipment. Full and Partial load services available. Full and Partial load services available. 48 state Authority including Permit load availability. 48 state Authority including Permit load availability. Company owned equipment, Dedicated independent Contractors, and Brokered services. Company owned equipment, Dedicated independent Contractors, and Brokered services.

10 Ocean Forwarding Less than container Load Shipments Less than container Load Shipments – Global Consolidation Services worldwide. Full container Load Shipments Full container Load Shipments – Through our NVOCC we offer contract rates to our customers without Minimum Quantity Contract (MQC) requirements. – Special equipment offered: Flat Racks, High Cube, Open Tops, and Mafis. Break Bulk Shipments Break Bulk Shipments – Heavy and Out of Gage Cargo services available. Hazardous Material Shipments Hazardous Material Shipments – Both LCL and FCL services available for your Hazardous Material Shipments. Full and Partial Ocean Charter Services Full and Partial Ocean Charter Services

11 Warehousing and Logistics Standard warehousing for a variety of materials that are palletized or non standard bulk commodities. Standard warehousing for a variety of materials that are palletized or non standard bulk commodities. – Examples of materials we handle are: Metal Castings and forgings, Candy products, Paper and Printed materials, Electronic and Server Racks, as well as Oilfield products and supplies. Inventory System Inventory System – Online inventory system that manages your inventory by your preset product levels. – Management of each product by purchase order or line item detail. – Reporting available online. Packing and Crating available for every size shipment.Packing and Crating available for every size shipment. Distribution of inventory is available through one of our numerous services from Domestic to International locations.Distribution of inventory is available through one of our numerous services from Domestic to International locations. On-site Transportation Management On-site Transportation Management Dedicated on site employees are available to manage our customers logistics needs. Dedicated on site employees are available to manage our customers logistics needs. These employees are the liaison between Expedited Logistics and our customers. These employees are the liaison between Expedited Logistics and our customers. A complete computer system will be installed at the customer site. A complete computer system will be installed at the customer site.

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13 Web Freight Pro Cargo Management System Electronic transfer of customers POs into our WFP system. Electronic transfer of customers POs into our WFP system. Online tracking of shipment from arrival at ELFs warehouse to delivery at consignee. Online tracking of shipment from arrival at ELFs warehouse to delivery at consignee. Online visibility of shipping documents. Online visibility of shipping documents. Customizable shipment reports. Customizable shipment reports.

14 Customer Service Dedicated Service Representatives Dedicated Service Representatives Communication 24 hours a day/ 7 days a week Communication 24 hours a day/ 7 days a week Status Notifications Status Notifications Daily Billing Reports Daily Billing Reports Online Shipment Tracking Online Shipment Tracking

15 Investment in People Accountability Accountability – Compensation Based on Performance – Hire people with entrepreneurial spirit Experience / Training Experience / Training – Recruit Highly Experienced Individuals – Develop and Train through Business Educational Programs – Promote from Within

16 Our Customers

17 A Successful Partnership

18 Expedited Logistics and Freight Services, Ltd.


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