2. Funeral Service Association of BC.. promoting education, networking, peer recognition, professional development and cultivating business to business relationships …

3. Who Are We? An Association … A group of people who voluntarily come together to solve problems, meet common needs, and accomplish common goals

4. Who Are We? A Trade Association Which is a not-for-profit voluntary membership organization that represents a group of companies having a business or trade in common ….

5. Fundamentals of a Trade Association Promoting business Encouraging ethical practices Setting industry standards Conducting research Co-operating with other organizations Holding conferences, professional development seminar

6. What Is our Mission? To promote the highest standards of ethics and service in the funeral service profession with the public through education, communication and leadership!

7. Our Vision? Every Life Celebrated!

8. In addition to being a Trade Association we are a school …

9. Funeral Services Programs Who is the Training Service Provider for Funeral Service Education in British Columbia and who are our partners?

10. Mission To train funeral service apprentices through quality education programs and support employers to meet those training needs.

11. The FSABC Is The Designated Training Provider THE SCHOOL Funeral Service Association of British Columbia THE CREDENTIAL THE FUNDERS Industry Training Authority Responsible for managing BCs industry training systems Sets Training Standards THE INSTRUCTORS Canadian College of Funeral Services Contractual Agreement With The FSABC to provide instruction. THE LICENCE ISSUERS Business Practices & Consumer Protection Authority Licenses Apprentices pursuant to the CIFSA regulations

13. Your Sponsor / Your school? The Funeral Service Association of BC Your Mentor & Workplace Instruction? Your employer and peers Your Workplace Assessment? The Fulford Harbour Group Your Academic Instruction? The Canadian College of Funeral Service Your Academic Assessment? The Canadian College of Funeral Service Your Certification of Apprenticeship? The Industry Training Authority Your Certificate of Qualification? The Industry Training Authority Your life-long credential … Your proof as being a qualified professional Your License / Regulator? Consumer Protection BC Your Sponsor / Your school? The Funeral Service Association of BC Your Mentor & Workplace Instruction? Your employer and peers Your Workplace Assessment? The Fulford Harbour Group Your Academic Instruction? The Canadian College of Funeral Service Your Academic Assessment? The Canadian College of Funeral Service Your Certification of Apprenticeship? The Industry Training Authority Your Certificate of Qualification? The Industry Training Authority Your life-long credential … Your proof as being a qualified professional Your License / Regulator? Consumer Protection BC Oh My Those Are A Lot Of People To Remember!!

14. No Worries …. The FSABC acts on your behalf and is YOUR ROADMAP to get you where you are going ….. CERTIFICATION!

15. Steps To Certification / Licensing 1.Completion of Academic Training (June) (Online, classroom, final exams) 2.Completion of Practical Training (Sept) (Logbooks, evidence, declarations, 3600 workplace hours) 3.Submission to ITA for Certification (Sept) 4.Receipt of ITA Certificate of Qualification (Nov) 5.Your C of Q will be forwarded to you along with License Application Forms for CPBC

16. Can I attend the graduation ceremony even though I havent completed my practical (workbased) training? Will I get my license before the graduation ceremony? Can I bring anyone to the graduation ceremony? When is the graduation ceremony? SATURDAY, SEPTEMBER 17 – RICHMOND – Grad Banquet

17. So What Is New? Substantive modification of the existing programs and development of new programs that will lead to Certification of Qualification (ITA issued) Substantive modification of the existing programs and development of new programs that will lead to Certification of Qualification (ITA issued) Funeral Director – Updated Embalmer – Updated Embalmer and Funeral Director – Updated Foundation Program - New Cremationist – New Launches September 2011 Extensive input from the profession and input from Industry Subject Matter Experts.

18. Pilot Just About Completed! … New log books & workplace assessment tools for apprentices and mentors New log books & workplace assessment tools for apprentices and mentors Well defined Workplace Competency Standards Still being perfected!! Thank YOU!!

19. Other FSABC Tips and Tools Easy to Navigate website www.bcfunerals.com Human Resource Toolkit To Support Employers and Employees Legislation & Regulation Links

20. Common Challenges Youve Got Me Stumped!

21. Expected / Planned Home Deaths What is the document called? Joint Protocol for Expected / Planned Home Deaths In BC Is there a legal requirement in BC that deaths be pronounced? No … there is not legal requirement that a death be pronounced.

22. Joint Protocol For Expected / Planned Home Deaths Planned home deaths are a planned, expected home death where an individual has chosen to die at home and plans have been clearly documented before hand Including ……

23. The Cardiopulmonary Resuscitation form is completed and signed by the physician and original form is kept with the individual. No legal requirement that death be pronounced although it is recognized that it is sound clinical and ethical practice to do so. Health care professionals that my pronounce include physicians, registered nurses and licensed practical nurses. For individuals who decline pronouncement? A Notification of Expected Death form MUST be completed by the physician

25. The form verifies that … The family has declined pronouncement and has agreed to wait for at least how long after breathing has stopped before they can call the funeral home to remove the body? 1 hour The person with the right to control disposition of the deceased has provided authorization to the funeral home to transfer the body The funeral home ensures that the person authorized to control disposition of the deceased has signed the form.

26. Do Human Remains Need To Be Embalmed Before They are Transported? No - Health Act – Communicable Disease Regulation repealed in 2006 thus eliminating 72 hour clause Part 3 (16) No person shall ship a dead body by rail, air, ship or truck without a valid transit certificate A properly completed burial permit, issued under the Vital Statistics Act attached to the head of the box containing the casket constitutes a valid certificate. TRANSPORTATION OF HUMAN REMAINS

27. Ministry of Social Development Funeral Supplement – Basic Legal Requirements - $ 1,285 Additional Services - $ 815 Common Challenge …. Can the casket / service be upgraded by anyone? Anyone … but …. The spouse, the parent of a minor child, or a sponsor of a sponsored immigrant

28. If the Ministry has control of disposition and is the legal authority of the deceased (i.e. no next of kin) – does the Ministry have to select Burial? No Ministry Staff must use discretion when the deceaseds cultural or religious beliefs support burial. Otherwise the Ministry will select most common form of disposition in BC – Cremation. On average 80% of British Columbians will select cremation.

29. BC VITAL STATISTICS AGENCY Can You Photocopy A Death Certificate? Can You Certify A Death Certificate? Can You Issue A Funeral Directors Statement of Death? Who else in BC can issue a death certificate other than a funeral home district registrar? On whos behalf are you acting when you receive an appointment as a District Registrar? Yes No Funeral Directors who certify copies of death certificates are in contravention of the Evidence Act. For CPP purposes only Vital Statistics allows the statement this photocopy is a true copy of the original document which has not been altered in any way.

30. When a mass fatality incident occurs within the Province of BC, who is responsible for leading the mass fatality management process? NEW – MAY 12, 2011 – Just released … the British Columbia Coroners Service Mass Fatality Response Plan. The importance of fatality management preparation cannot be overstated. Document and updates can be downloaded from the FSABC website.

31. We Are Here For You! Let us know if you have moved … Let us know if you have changed your employer … Let us know if you have any questions.. Email: careers@bcfunerals.com or info@bcfunerals.comcareers@bcfunerals.com info@bcfunerals.com Toll Free: 1-800-665-3899 Website: www.bcfunerals.comwww.bcfunerals.com