1. EWC Training @ ETUI: Organisational Process incl. SNBs, SE RBs, worker reps in supervisory boards Trainers´ Network Meeting Bad Orb (Germany), 20-23 March 2012

2. EWC the Centre of a Communication Network EWC SC central mgtlocal mgt national representatives local staff national unions European trade union federations supervisory board influence on company decisions defend interests of employees 1 voice BUT: at the European level and together

3. Framework Conditions needs of the EWC training history trade union relationship composition of the group duration of the training budget number of the participants languages, countries Training Modules & Methods legal frameworks contents of agreements evaluation of practice workforce representation systems communication of the rep body how to address shared topics negotiation strategies etc, etc Our Training Objectives raise awareness of the potential of transnational workforce representation bodies spread the aims and positions of the trade unions and their federations discuss solidaric ways to jointly defend employees´ interests analyse strengths and weaknesses of the body show ways to improve the group´s work support the bodies in becoming an active player in the company bridge gaps between different backgrounds, systems, approaches, cultures, languages deliver inputs on topics the group has to deal with A Training Course is Determined by

4. EWC Team @ ETUI Education 4 Marina Gordijn & Carine Boon administration and organisational preparation Gabriela Portela language training Jean-Claude LeDouaron training and coordination for the European trade union federations & training for EWCs and EWC trainers Experts External trainers Ulisses Garrido director, responsibility Bruno Demaitre (Marika Varga) coordination & few trainings

5. Organsiational Process of an EWC Course – the ideal case company reps & management BD/MV MG/CB trainers request for training preparation of course and materials approval of proposal translation of materials find venue prepare contracts inform / involve ETUF, coordinator, TU price and programme proposal find trainers, perhaps experts report back to ETUI delivery of the training send materials preparation of folders payments and billing company pays the bill report back to ETUF, coordinator, MO file closed day Y Y -4 weeks Y -4 working days day X Y +1 month Y +1 week X +2 weeks Y -6 weeks mandatory optional Y -10 days when? ETUF as trainer, participant, expert, client….

6. Some Details may come from EWC chair / steering comm. ETUF national TU / EWC Coordinator HR dept of the company why ETUI? good experience / reputation good qualitiy genuine European trainings close to TUs full service possible price the client decides shall be satisfied in the end must pay should come back to the etui participants have expectations knowledge and experience very different backgrounds participants want to gain new knowledge understanding / new findings motivation to improve practise motivation to learn more Groups between 6 and 45 members, 2 and 30 countries, TUs, non-members.... request for training company pays the bill approval of proposal Client / Target Group

7. Some Details to be discussed, checked role of ETUF / coordinator history of the EWC current situation last training? objective of the training make recommendations re the programme compose a programme of different training modules according to the needs and framework conditions criteria topic language availability price compose an ideal training team: from different countries, backgrounds, gender, age & complementary skills and topics; different characters must be a good working team discuss & propose programme, methods, materials (& changes) give background information price and programme proposal inform / involve ETUF, coordinator, TU find trainers, perhaps experts report back to ETUF, coordinator, MO COORDINATION Education Officer

8. Some Details receive the programme and other information agree on dates for preparation, draft a training road map inform the office if reservation of accomodation or tickets differs from usual procedure prepare the course in detail inform the office of their training materials and translation needs if possible avoid translation costs and work contact experts are responsible for the coherence of a course in particular if experts / other speakers are involved send back signature lists and evaluation sheets short report: incidents? results / steps agreed criticism & praise Y -6 weeks preparation of course and materials immediately report back to ETUI Trainers

9. Some Details if full service find and propose venues to the client contracts with company trainers experts if so: venue, interpreters, technicians and participant lists for signature collects information from client gets clear information which materials will be used gets list of participants and languages, countries takes care for translation of docs if necessary prepares folders for each participant sends training materials to the venue prepares name plates, labels PDFs of documents (if necessary for interpreters or participants) translation of materials find venue prepare contracts send materials preparation of folders payments and billing + MONITOR the whole orga process contact to client contact to trainers re materials contact to trainers re fees, costs Administrative Staff

10. Questions? Topics to be addressed....