1. Unit 1
Welcoming Guests
1、据说朱元璋做皇帝后，想攀附他的昔日伙伴很多。其中一位来找他，对他说：“微臣当年随驾扫荡芦州府，打破罐州城，汤元帅在逃，拿住豆将，红孩儿当关，多亏菜将军。”朱元璋听后心中窃喜，当即就封他做了大臣
还有一位见到朱元璋，一见面就说：“老朱，咱哥儿们以前都帮人打工。一次，在芦花荡里，把偷来的豆子放在瓦罐里煮，还未熟，大家就抢着吃，把罐子打破了，豆子撒了一地，汤也泼了。你只顾抓地上豆子吃，却连红草叶也送进嘴里，谁料叶子卡在喉咙，使你很痛苦。幸好我叫你把青菜叶吞下去，才把红草叶带下去……”
不善讲话者虽然不会被杀头，但离倒霉也就不远了。
2、远在国外的儿子，为了表达孝心，于是在国外花重金买了一个能说会道的鹦鹉给他母亲寄回去，过不久，他打电话问他母亲，鹦武怎么样？他母亲答道“跟鸽子的味道差不多”？？？？

2. Warming up Look and match. bowl knife table cloth menu 1
在沟通过程中给予别人第一印象的自我介绍是非常重要的！
我们要重视自我介绍！
bowl knife table cloth menu

3. Warming up Fill in the blanks with suitable words.2
Fill in the blanks with suitable words.
1. A guest comes to a restaurant. He wants to get a _________
by the window.
2. When a guest is ready to order, the waiter should bring the
_________ to him.
3. When we have western food, we should use a _________ and _________.
4. Please give me a _________ of milk.

4. New Words and Expressions
follow v. 跟随
prefer v. 更喜欢
menu n. 菜单

5. 1. The guest is called Mr. Green. ( )
In the Restaurant
Video I 1
Decide true (T) or false (F).
1. The guest is called Mr. Green ( )
2.The guest comes to the restaurant to have lunch. ( )
3.The guest has got a reservation ( )
4.The guest would like to sit by the window ( )
5.The waitress is very polite to the guest ( )
原来在竞选中，林肯始终坐着一辆耕田用的马车，深入选民中，亲切与选民交谈。他在竞选演讲中，每次都说：“如果大家问我有多少财产，那么我告诉大家，我有一位妻子和三个女儿，都是无价之宝。此外，还有一个租来的办公室，室内有桌子一张、椅子三把，墙角还有大书架一个，架子上的书值得每人一读。我本人既穷又瘦，脸很长。我实在没什么可依靠的，我惟一的依靠是你们！”
《刘老根》里面有个人物特别出彩，就是药匣子，范伟演的。因为业务需要，药匣子要给自己印名片，片子上是这样写的“中共中央国务院，辽宁省委东兴县。龙泉山庄药膳部，主管经理李宝库。”这个名片在面向客户的开场白里一亮出，结果惹得大家都要笑疯了。

6. Video I In the Restaurant you are welcome. prefer to menu2 2
Watch the video again and tick the words and expressions you hear.
you are welcome.
prefer to
menu
nice to see you.
This way.
for 9:00 p.m.
reservation
自我介绍的形式有哪些呢？主要包括：应酬试,工作式，交流式和礼仪式。我们分别说一下。比如应酬式：你好，我是张强。这种形式适用于某些公共场合和一般性的社交场合，最为简洁，往往只包括性命一项即可。
will this table be all right?

7. New Words and Expressions
Video II
In the Restaurant
New Words and Expressions
section n. 区域
non-smoking section 非吸烟区
guide v. 领路
工作式的， 比如：你好，我叫张强，是北大青鸟的销售经理。适用于工作场合，包含姓名、单位以及职务等。

8. Video II In the Restaurant Fill in the blanks with the missing words.1
Fill in the blanks with the missing words.
Waiter: Good evening, sir. Welcome to Minshan Restaurant.
______________
Guest: My friends and I want to have dinner here.
Waiter: Do you have a ____________ ?
Guest: No, I’m afraid not.
Waiter: How many people are in you party?
Guest: ______.
Waiter: Would you like to sit in the smoking or non-smoking area, sir?
Guest: Non-smoking.
Waiter:________________. (Guiding) Is this table OK?
Guest: This is fine. ____________

9. In the Restaurant Video II Answer the questions.
1. What’s the name of the restaurant?
Minshan Restaurant.
2. Did the guests have a reservation?
No.
3.How many persons are in the party?
问答式：比如A：先生，你好！请问您怎么称呼？ B：您好！我叫张强。 A : 请介绍一下你的基本情况。B :各位好！我叫李波，现年26岁，北京人，汉族……适用于应试应聘等情况。
FOUR

10. Cultural Notes hostess n. （迎宾） 女招待 vacant adj. 空余的 present v. 呈现
New Words and Expressions
hostess n. （迎宾） 女招待
vacant adj. 空余的
present v. 呈现
bid farewell 道别

11. Cultural Notes Receptionist
The job of a hostess is to greet and seat guests when they arrive. The following details should be kept in mind when arranging seats for guests:
1. Ask if the guests have a reservation.
2. Confirm the number of guests.
3. Ask the guests’ opinions as to which tables they would like.
4. If the restaurant is full at the time they wish to dine, ask the guests to wait, or suggest room service if they are staying in the hotel.
5. Never forget to call the guests on the waiting list the moment you have a vacant table.
In most hotels, the hostess is also responsible for presenting the menu to guests. When the guests are leaving, the hostess should also thank them and ask them to come again. The hostess, however, is not the only one who greets guests and sees them off. The restaurant manager sometimes also welcomes guests and bids them farewell. When many guests arrive at the same time and there are not enough hostesses to greet them, the waiters and waitresses may also have to help.

12. Thank you!