Presentation on theme: "VOLUNTEERS: love them or lose them"— Presentation transcript:
1VOLUNTEERS: love them or lose them Gloria Capozzi, Volunteer + Marketing ManagerTamari Miller, Grief Program DirectorNew Hope for Kids , Maitland, FL
2VOLUNTEERS: love them or lose them Let Creativity inspire you !!!This 10 ‘x 6‘ message board is located in our sand room and created by two separate Volunteer projects.First, by our local New York Life Community Service team and now, ongoing, is maintained by artful volunteers!
3VOLUNTEERS: love them or lose them Let Creativityinspireyou !!!
4VOLUNTEERS: love them or lose them Introduction of PresentersWhy do people volunteer?What do Volunteers really want?Three R’s of Volunteer Management(and it’s not recruit ,retain, or review)Challenges + Successes of your programFavorite resources and inspirationsQuestions + Discussions
5VOLUNTEERS: love them or lose them Introduction of PresentersGloria CapozziVolunteer + Marketing ManagerRelease your inner butterfly
6VOLUNTEERS: love them or lose them Introduction of PresentersTamari MillerGrief Program DirectorBalloons help to lift up spirits
7VOLUNTEERS: love them or lose them Why do peoplevolunteer?
8VOLUNTEERS: love them or lose them Why do people volunteer?Develop new SkillsMake Social connectionsGive back to their communityDevelop and grow as a personGain a new perspectiveWant to feel neededBoost self esteemServe as a form of Therapysources:(items 1-7)
9VOLUNTEERS: love them or lose them What doVolunteers want?
10VOLUNTEERS: love them or lose them What do Volunteers want?1. Good working conditionsA sense that they are valuedAn opportunity for personal growthA challenging taskA chance to use their special skillsFellowship and friendshipRecognition for work well doneA caring and compassionate supervisorA chance to make decisions about factors that affect themBeing able to be involved in an issue important to themsources:
11VOLUNTEERS: love them or lose them Three R’s of Volunteer ManagementRALLYREFRESHRECOGNIZE
12VOLUNTEERS: love them or lose them Three R’s of Volunteer Management RALLYWhat are your current tools to prepare you to RALLY?ATTITUDE IS EVERYTHING!!!FORMS + STRUCTURESTAFF INTERACTIONBOARD SERVICECOMMUNICATION PATHFINDING GREAT VOLUNTEERS
13VOLUNTEERS: love them or lose them Three R’s of Volunteer Management RALLYWhat are your current tools to prepare you to RALLY?ATTITUDE IS EVERYTHING!!!FORMS + STRUCTURE- Volunteer Application – is it specific enough? Call in sheet? Tracking of follow-up, Assignment forms? checklists?, calendars?STAFF INTERACTION - Does your staff know + share their volunteer needs? Do they providejob descriptions? Do you offer forms that help? Do they show the love?BOARD SERVICE- What expertise is your organization looking for? Sectors needed in the community? How do you introduce/vet them? Is there a corporate culture of development?COMMUNICATION PATH – Do you have a process to volunteer? Does staff participate? … , text, posters at center, reminders, staff, website lists, etc. …the easier you make it for the volunteer, the more they flock to your organization.FINDING GREAT VOLUNTEERS- Websites, Hospitals/Child Life Specialists, High Schools, University/College, Corporate Community Service, Alternative Spring Breaks, etc.
14VOLUNTEERS: love them or lose them Three R’s of Volunteer Management REFRESHWhat steps do you take to REFRESH your Volunteers?TRAININGSSTAFF INTERACTIONBOARD SERVICECOMMUNICATION PATHSPECIAL OFFERINGS
15VOLUNTEERS: love them or lose them Three R’s of Volunteer Management REFRESHWhat steps do you take to REFRESH your Volunteers?TRAININGS Modified over the years due to time constraints, flexibilitySTAFF INTERACTION celebrating successes …new grandmom, singing and other interests, trip, health concerns, THEY MATTERBOARD SERVICE excursions to bond our board, include them in volunteer correspondence, change a face-to-face meeting to conference call or lunch meetingCOMMUNICATION PATH Reply promptly, Holiday wishes, happy mom day, birthday, cookies, support their other interests. Expectations are refreshingSPECIAL OFFERINGS Planned outings with benefits Magic games, movies as a group, Free Yoga, ‘can my friend come’ opportunities.
16VOLUNTEERS: love them or lose them Three R’s of Volunteer Management REFRESHGrief Facilitator OutingsWhole Food goodies + other freebiesPhoto booth funBrio’sTuscan GrilleMoviesTampa Bay Bucs GameOrlando Magic Game
17VOLUNTEERS: love them or lose them Three R’s of Volunteer Management RECOGNIZEWhat steps do you take to RECOGNIZE your Volunteers?VOLUNTEERS ♥ STUFFFOODSTAFF INTERACTIONIN PRINT, ONLINE, IN CROWDS, ON LOCATIONSPECIAL OFFERINGS/OUTINGS/APPRECIATION
18VOLUNTEERS: love them or lose them Three R’s of Volunteer Management RECOGNIZEWhat steps do you take to RECOGNIZE your Volunteers?STUFF -Name Tags/T-shirts /invites/tickets/discountsFOOD - Philosophy of investmentSTAFF INTERACTION -Talk to them, include themIN PRINT,ONLINE, IN CROWDS, ON LOCATION – s + photos after volunteer service, newsletters, Facebook postsSPECIAL OFFERINGS/OUTINGS/APPRECIATION –Annual appreciation at Sea World –program, drawings for prizes,bag-o-goodies, GF outings
19VOLUNTEERS: love them or lose them Three R’s of Volunteers Management RECOGNIZECelebrations at the CenterBoard Meeting saluteShopping SpreesFacebook shout-outsLunch togetherCupcakes + FlowersKey positions at FundraisersPersonalized Gift Baskets
20VOLUNTEERS: love them or lose them Challenges + Successes of your programBlue Cards – CHALLENGESRed Cards - SUCCESSES
21VOLUNTEERS: love them or lose them Favorite resources and inspirationsAROUND THE CENTER/OFFICEINTERNET SOURCES + GO-TO WEBSITESUNIVERSITY-DRIVEN PROGRAMS
22VOLUNTEERS: love them or lose them Favorite resources and inspirationsAROUND THE CENTER/ OFFICEColorful collage created by volunteersClean space ready to bakeMusic ProgramVolunteer-Driven ideaGirl Scouts feel excited about makeover of Birthday Closet earned Gold AwardFrames of Thanks
23VOLUNTEERS: love them or lose them Favorite resources and inspirationsINTERNET SOURCESUnited WayJob Boards – orlando jobs.com
24VOLUNTEERS: love them or lose them Favorite resources and inspirationsINTERNET SOURCES + GO-TO WEBSITESFacebook.comLinkedin.comTwitter.comIndeed.comHandsonNetwork.comOrientalTrading.comPositivepromotions.comVolunteer BlogsSurveymonkey.comVolunteerMatch.comVolunteerSpot.comVolunteersolutions.orgIdealist.orgchristianvolunteering.orgDosomething.comEnergizeinc.comSignupgenius.comPinterest.com
25VOLUNTEERS: love them or lose them Favorite resources and inspirationsEvaluation of our volunteer programSurvey of Volunteer Grief Training Programs
26VOLUNTEERS: love them or lose them Favorite resources and inspirationsUNIVERSITY-DRIVEN PROGRAMSAlternative Spring BreaksHarlem Shake videoOutreach project for schools 500 packets prepared !!!Photography library and tweets galoreCleaning, Painting and Landscaping, oh my!
27VOLUNTEERS: love them or lose them Favorite resources and inspirationsUNIVERSITY-DRIVEN PROGRAMSLearning Service CoursesCornerstone-College of Business Admin.Case Study: Volunteerism in Non-Profit ManagementSchool of Journalism/Sights + SoundsSchool of Social Workbonding over bakingEarly ChildhoodEducationSchool of Nursing
28VOLUNTEERS: love them or lose them Favorite resources and inspirationsLargest Employer in Central FloridaCast member is served by our programOpportunity to tell our storyCelebrates fundingOpportunity for potential NEW volunteersNew Disney Executive now serving on our Board of Directors!!!
29VOLUNTEERS: love them or lose them QUESTIONS +DISCUSSIONS
30VOLUNTEERS: love them or lose them THANK YOU!!!Now it’s your turn to fly!!!