1. Who am I? Assistant Professor at the Faculdade Economia, Universidade Nova de Lisboa Assistant Professor at the Faculdade Economia, Universidade Nova de Lisboa BSc in Management/Finance, University of Porto BSc in Management/Finance, University of Porto PhD in Management, Operations Mgt, Boston University PhD in Management, Operations Mgt, Boston University Research focus: Design organizational processes and manage technology to generate growth Research focus: Design organizational processes and manage technology to generate growth Work in: Equipment manufacturers, Medical Devices, Software, IT Work in: Equipment manufacturers, Medical Devices, Software, IT Paulo Gomes pgomes@fe.unl.pt

2. Management of Innovation Roadshow January, 2005 Professor Paulo JP Gomes Universidade Nova de Lisboa Phone: 213-801-600, Email: pgomes@fe.unl.pt, http://docentes.fe.unl.pt/~pgomes

3. Top Innovations of last 25 years Internet Cell phone PC Fiber optics E-mail GPSLaptopsCDs/DVDsCameraID tags

4. the Innovation Myth…. There is no more delicate matter to take in hand, nor more dangerous to conduct, nor more doubtful in its success,than to be a leader in the introduction of change. For he who innovates will have for enemies all those who are well off under the old order of things, and only lukewarm supporters in those who might be better off under the new. In Niccolò Machiavelli, Il Principe

5. Why is it so difficult? The nature of technical work changes Performance Time Will it work? Exploration, fun, creativity key Can we make 100,000? And service them? We need to be responsive & flexible but controlled Will it work? Exploration, fun, creativity key

6. Managing the innovation process: How will we Create value? How will we Capture value? How will we Deliver value? Discontinuities are hard! Requires answers to the key strategic questions:

7. Course Contents: 1. The Evolution of Technologies and Markets –Strategic Context: The Impetus to Innovate –Technology Forecasting –Sources of Innovation

8. Diffusion Patterns Federal Reserve Bank of Dallas, 1997

9. –Innovation Strategy –Profiting from Innovation: Alliances, Patents, Intellectual Property –Leveraging Organizational Structure and Culture –Innovation in Small Firms 2. Building Organizational Capabilities to Innovate

10. Step 5: Develop the technology strategy – use the technology strategic map as a guideline Step 5: Develop the technology strategy – use the technology strategic map as a guideline NurtureNurture BuildBuild RepairRepair ?? Developing Technology Strategy

11. Profiting from Innovation great ideas = pots of money? Value captured Value created (through raw invention) Prozac Apple Coca Cola Dell RC Cola

12. Control & Coordination Organizational Structure: Entrepreneurial Drive, Freedom from the old ways Successful innovation unites entrepreneurial insight with effective coordination Startups Business as Usual Business as Usual

13. 3. Managing Product Development –The Technology-Product Relationship –The Product Development Process –Development Strategy

14. Product Development Process Perform Economic Analysis Benchmark Competitive Products Build and Test Models and Prototypes Identify Customer Needs Establish Target Specifications Generate Product Concepts Select Product Concept(s) Set Final Specifications Plan Downstream Development Mission Statement Test Product Concept(s) Development Plan

15. Course Requirements Classroom participation: Classroom participation: 2 reports on cases and readings 2 reports on cases and readings Group Project Group Project - Technology audit of a company, OR analysis of product development processOR assessment of technology potential

16. Project Management Roadshow January, 2005 Professor Paulo JP Gomes Universidade Nova de Lisboa Phone: 213-801-600, Email: pgomes@fe.unl.pt, http://docentes.fe.unl.pt/~pgomes

17. What is a Project? A project is a temporary endeavour undertaken to create a unique product or service, consisting of a set of co- ordinated activities pursuing a specific goal with constraints on time, cost and resources A project is a temporary endeavour undertaken to create a unique product or service, consisting of a set of co- ordinated activities pursuing a specific goal with constraints on time, cost and resources Characteristics Characteristics –unique: not routine operations –specific start and finish, temporary endeavour: temporary organisation –co-ordinated activities: complex, large, multi-disciplinary –specific goal: product, service, event –constraints: time, cost, resources

18. Construction & Infrastructure

19. Product Development

20. Event Organisation

21. Typology of Projects Complexity Uncertainty LowHigh Low High IndividualGroupOrganizationMulti-organizationNationalInternational Book WeddingAudit Viagra R&D Expedition EuroTunnel Space Program Oil, gas exploration Car Airport Motorway Car plant A3XX Conference Olympics Construction Merger Market Study e-technology X.com Elections

22. Meet project objectives, comprising: Meet project objectives, comprising: –scope (performance, quality, customer satisfaction) –time (deadline) –cost (budget) Cost Scope Time Project Management Manage trade-offs by planning, coordinating, scheduling and controlling of activities

23. Course Objectives Overall objective Overall objective –How to manage and plan projects, taking advantage of modern information technology Specific objectives Specific objectives –Understanding why projects succeed or failwhy projects succeed or fail the importance of project managementthe importance of project management the concepts, methods, techniques & tools of modern project managementthe concepts, methods, techniques & tools of modern project management the critical success factors in different project environmentsthe critical success factors in different project environments three dimensions of projects: time / resources / customer satisfactionthree dimensions of projects: time / resources / customer satisfaction

24. Projects and Project Planning Project Organization and Staffing Session 1

25. Project Budgeting and Costing Project Scheduling and Resource Allocation Session 2

26. From: Three Perceptions of Project Cost (Figure 3)

27. Sequencing: Gantt Chart

28. Project Monitoring and Control Project Portfolio Selection Session 3

29. Monitoring

30. Project Management Game Project Termination and Review Session 4

31. Course Requirements Case memo Case memo Project Management Exercise, Project Management Exercise, Topic write-up or Final Exam Topic write-up or Final Exam