1. México Reunión de Usuarios 2008 Enterprise Performace Manager Diciembre 10, Hotel Marquis Reforma, México D.F.

2. Traditional Business Intelligence AnalyzeMonitor Print Reporting Data Mining OLAP Visualization Dashboards & Scorecards Data Consolidation & Cleansing Data Warehouses Data Marts Alerts & Notifications Key Performance Indicators

3. Enterprise Performance Management

4. Continuous Performance Improvement Model Plan Set quantitative goals Communicate What is important What is expected Measure Collect and organize data Create KPIs Monitor Inform Reach users Display Notify Act Collaborate Decide Control Require accountability Revise plans and models

5. Continuous Performance Improvement Model Plan Set quantitative goals Communicate What is important What is expected Measure Collect and organize data Create KPIs Monitor Inform Reach users Display Notify Act Collaborate Decide Control Require accountability Revise plans and models PerformancePoint Epicor Replication Server Epicor EPM Server Epicor Cube Connect Epicor EPM Performance Canvas SharePoint Mobile In-application Business Activity Queries (BAQs) Dashboards Enterprise Search Microsoft Management Reporter Excel Crystal PerformancePoint Email Epicor ERP Modules Epicor EPM

6. Technologies that will have the greatest impact on business over next two to five years Source: Aberdeen Group, February 2008

7. Epicor EPM Strategy Goals Make it easy for customers to acquire and use Make it easy for end users as opposed to technicians Deliver business insight in real-time and in-context Develop a compelling building-block EPM solution –From the basics through advanced analytics Concentrate on industry-specific content Standardize on a single platform –Simple Deployment & Management of EPM Content –Standard, Modular, and Customizable Data Warehouse –Lay the Foundation for a complete EPM Product Suite

8. Epicor Enterprise Performance Management (EPM) Plug and Play Business Insight Over 500 packaged KPIs Epicor Performance Canvas Epicor Cube Connect Comprehensive Decision Support Where and When You Need it Epicor Replication Server Role-based Dashboards Epicor Productivity Pyramid Epicor Mobile Advanced Analytic Applications Budgeting, planning, forecasting, etc.

9. Epicor Replication Server

10. Production 1 Production 2 Company 1 Company 2 Company 3 Company 1 Company 2 Company 1 Company 2 Company 3 Real-time replication of production data to any number of other environments or cloud services Seamless user experience Real-time replication of production data to any number of other environments or cloud services Seamless user experience

11. Epicor EPM Server

12. What is Epicor EPM Server Whats Included –Data warehouse –Epicor Cube Connect Editor Manager –Epicor EPM Integrator –EPM Management Console (MMC snap-in) Administration Scheduling –EPM Content Pack Deployment Packager DeploymentManagement Customization Packaged Content

13. EPM Server Management Console Central Management of EPM Server Easy scheduling and monitoring Central management of users and user groups

14. Epicor Cube Connect Business Glossary with predefined KPIs Rules based wizard to customize KPIs, measures and dimensions Templates for many business areas Easy deployment Support for both SQL 2005 and 2008 Analysis server

15. Epicor EPM Performance Canvas

16. What is Epicor EPM Performance Canvas?

17. Canvases are visual displays Display the information needed to achieve specific objectives Fit on a single computer screen Enable to monitoring information at a glance Have small, concise, clear, and intuitive display mechanisms Are customizable

18. Performance Canvas Types Strategic –High level executive level performance monitoring Operational –Day-to-day low-level operational monitoring Analytical –Gateway to further analysis

19. Performance Canvas Components Data Filter UI Select Dimension Members from a Hierarchy Slicer Any dashboard display Element (Graph or Table) Gems can be shared between dashboards Gem A Complete Dashboard Constructed from Gems & Slicers Canvas

20. Example Sales Canvas Gems Slicers

21. Epicor Mobile Canvas Information To-Go Mobile views can serached upon and accessed in word-sized graphs and drillable in a mobile browser of choice: Windows Mobile, Symbian, BlackBerry, iPhone and others.

22. DEMO Epicor EPM Performance Canvas and Cube Connect

23. Epicor EPM Content Packs Pre-built content packs Full visualization of your business process Easy to deploy and customize SQL 2005 & SQL 2008 Analysis Server

24. Epicor EPM Content Packs Sales Management –Perform trend analysis and monitoring of the entire Sales Pipeline. Includes supporting OLAP Cubes and dashboards such as Campaign Pipeline Analysis and Sales Quota Performance suitable for frequent operational performance monitoring as well as detailed trend analysis views of Quotes, Orders, and Sales by Territory, Plant, Customer, Campaign/Event, Salesperson, Part and more. May be deployed against a single company or against many for cross-company analysis of sales trends and performance. Production Management –Perform trend analysis and monitoring of production management business processes. Includes supporting OLAP Cubes and dashboards such as Quality Analysis, Plant Performance, and Open Job Analysis suitable for frequent operational performance monitoring as well as detailed trend analysis views of RMA, Non-Conformance, DMR, Projects, Jobs, Materials, and Manufacturing Lead Time by Plant, Warehouse, Customer, Campaign/Event, Salesperson, Work Center, Part and many more. May be deployed against a single company or against many for cross-company analysis of sales trends and performance.

25. Epicor EPM Content Packs Material Management –Perform analysis and monitoring of material management business processes including purchasing, shipping, and inventory control. Includes supporting OLAP Cubes and dashboards such as Inventory On-Hand Analysis, Customer & Supplier Shipping Performance, and Inventory Turn suitable for frequent operational performance monitoring as well as detailed trend analysis views of Inventory Transactions by Buyer & Approver, Job & Assembly, Part, Plant, Warehouse and many more. May be deployed against a single company or against many for cross-company analysis of sales trends and performance. Financial Management –Perform trend analysis and monitoring of key financial information. Includes supporting OLAP Cubes and dashboards such as Open Accounts Payable, Open Accounts Receivable, and Cashflow Analysis suitable for operational performance monitoring as well as detailed historical analysis views of AP, AR, GL, and Cashflow information by Currency, Customer, Chart of Accounts, Control Code/Type, GL Code, Job & Assembly, Project, and many more. May be deployed against a single company or against many for cross-company analysis of sales trends and performance.

26. Epicor In-Application EPM

27. Epicor Business Activity Query (BAQ) Provides the basis for ad-hoc and delivered queries Embedded capability throughout the application –Dashboards, BPM, searches, Portal views, reports Intuitive for casual users –Wizard driven, tree views Powerful enough for IT –Free form queries Test before production –Analyze, check, run queries 2008 ANZ CUSTOMER SUMMIT © 2008 Epicor Software Corporation. Future Dates, Releases, and Release Content Subject to Change.

28. Epicor Role-Based Dashboards Essential In-Application Views of Key Information –In context and real-time –Over 100 out of the box Driven by the User –Completely personalized Specific to the Role –Only shows what you need Fully Interactive Drill-Around –Access all parts of the application securely Offline Disconnected Support 2008 ANZ CUSTOMER SUMMIT © 2008 Epicor Software Corporation. Future Dates, Releases, and Release Content Subject to Change.

29. Epicor Actionable Business Insight In-context, In-application –Combines role-specific tasks with in-context business insights –Real-time rendering Driven by the user –Easily personalized Specific to the data point –Updates graphs based on transaction or master data context – Fully extensible 2008 ANZ CUSTOMER SUMMIT © 2008 Epicor Software Corporation. Future Dates, Releases, and Release Content Subject to Change.

30. Epicor EPM Financial and Operational Reporting

31. Reporting Options Crystal Reporters XI and Crystal 2008 General Ledger Financial Report Writer Advanced financial reporting with Microsoft Management Reporter 2008 ANZ CUSTOMER SUMMIT © 2008 Epicor Software Corporation. Future Dates, Releases, and Release Content Subject to Change.

32. Microsoft Management Reporter Cross-enterprise business view Easy and secure report distribution Strong support for regulatory compliance Enhanced partnership with IT Key Features Easy creation and customization Advanced financial intelligence Multiple ways to access reports Enterprise-grade statutory consolidation functionality Integration with Epicor General Ledger 2008 ANZ CUSTOMER SUMMIT © 2008 Epicor Software Corporation. Future Dates, Releases, and Release Content Subject to Change.

33. Epicor EPM Advanced Analytic Applications

34. Performance Point Server 2007 Microsoft Office PerformancePoint Server 2007 is an integrated performance management application that enables you to monitor, analyze, and plan your business. By providing flexible, easy-to-use tools for building dashboards, plans, and budgets, Office PerformancePoint Server 2007 can help everyone across your organization make informed business decisions that align with companywide objectives. 2008 ANZ CUSTOMER SUMMIT © 2008 Epicor Software Corporation. Future Dates, Releases, and Release Content Subject to Change.

35. Performance Point Server 2007 Overview –metrics, key performance indicators (KPIs), and reports delivered to every desktop through intuitive scorecards, dashboards Planning –Plan your business (budgeting) Monitoring progress Analytics –Analyze what is driving variances 2008 ANZ CUSTOMER SUMMIT © 2008 Epicor Software Corporation. Future Dates, Releases, and Release Content Subject to Change.

36. PPS Monitoring Capabilities 2008 ANZ CUSTOMER SUMMIT © 2008 Epicor Software Corporation. Future Dates, Releases, and Release Content Subject to Change.

37. Summary A packaged EPM solution. The hard work is done. Reach all users with a choice of user experiences. Continuous performance improvement. –Real-time, in-context information. –Constant awareness throughout the organization. –Better collaboration among decision makers. –Faster speed to action. ModelMeasureInformAct 2008 ANZ CUSTOMER SUMMIT © 2008 Epicor Software Corporation. Future Dates, Releases, and Release Content Subject to Change.