1. 9/10/08DTS1 1 - OSHA Update 2 - Computer Workstations Our Experience 3 - Ed Boards Brett Besser - Ergonomist Salt Lake Technical Center - OSHA

2. 9/10/08DTS2 OSHA Update

3. 9/10/08DTS3 Outreach e-Tools e-Tools Stand Alone Best Practices Stand Alone Best Practices Safety and Health Topics Pages Safety and Health Topics Pages Mini-Google Searches Mini-Google Searches Other Products Other Products Tool Box Talks Tool Box Talks Fact Sheets Fact Sheets Tip Sheets Tip Sheets Success Stories Success Stories

4. 9/10/08DTS4 Others Working on Ergo American Occupational Health Nurses American Occupational Health Nurses Association of Occupational Health Prof Association of Occupational Health Prof American Dental Association American Dental Association Society for Diagnostic Medical Sonography Society for Diagnostic Medical Sonography American Forest and Paper and Paper and Pulp Association American Forest and Paper and Paper and Pulp Association Crane, Hoist, and Monorail Alliance Crane, Hoist, and Monorail Alliance Foundry Association of America Foundry Association of America Independent Electrical Contractors Independent Electrical Contractors Precision Metalforming Association Precision Metalforming Association

5. 9/10/08DTS5 E-Tools Review and Modification Hospital and Healthcare Hospital and Healthcare Primary – Workplace Violence, bloodborne, Laser Plumes, Ergo Primary – Workplace Violence, bloodborne, Laser Plumes, Ergo AOHP – Beyond Getting Started AOHP – Beyond Getting Started http://www.aohp.org/About/documents/GSBeyond.pdf AOHN – Ergo Resources AOHN – Ergo Resources http://www.ergoresources.org/ http://www.ergoresources.org/ SDMS – Developing their own module for Hospital eTool SDMS – Developing their own module for Hospital eTool

6. 9/10/08DTS6 E-Tools Review and Modification Hospital Hospital SDMS – SDMS – Industry Standards for the Prevention of Work- Related Musculoskeletal Disorders in Sonography Taking their document and turning it into a stand alone module Clinical Services Radiology Physical Therapy Sonography

7. 9/10/08DTS7 E-Tools Review and Modification Electrical Contractors – IEC Electrical Contractors – IEC Review e-Tool in 2007 Review e-Tool in 2007 Baggage Handling Baggage Handling Alliance Emphasized Employees Helping Themselves Alliance Emphasized Employees Helping Themselves Stretching Stretching Not Supported by Literature Not Supported by Literature Some Support for Warm-up Some Support for Warm-up Currently trying to come to a consensus on this. Currently trying to come to a consensus on this.

8. 9/10/08DTS8 Tool Box Talks, Fact Sheet Lifting & Carrying – CHMA (crane, hoist, monorail) Lifting & Carrying – CHMA (crane, hoist, monorail) Employee Guidelines for Safe Carrying and Transporting Loads Employee Guidelines for Safe Carrying and Transporting Loads Management Guidelines for Safe Carrying and Transporting Loads Management Guidelines for Safe Carrying and Transporting Loads Hazard Evaluation Checklist for Lifting, Carrying, Pushing or Pulling Hazard Evaluation Checklist for Lifting, Carrying, Pushing or Pulling Alternates to Manual handling of Individual Containers Alternates to Manual handling of Individual Containers Computer Issues – NTSP Computer Issues – NTSP Laptop Computers Laptop Computers

9. 9/10/08DTS9 Tool Box Talks, Fact Sheet ADA - Hand Pain ADA - Hand Pain Ergo Tips–Hand Pain Ergo Tips–Hand Pain Forging Industry Assoc Forging Industry Assoc Reduce the Risk of Back Injuries Tips Sheet Reduce the Risk of Back Injuries Tips Sheet Precision Metal-Forming Assoc. Precision Metal-Forming Assoc. PMA Ergonomics Checklist PMA Ergonomics Checklist PMA Reduce the Risk of Back Injuries PMA Reduce the Risk of Back Injuries

10. 9/10/08DTS10 Success Stories American Forest & Paper Association (AF&PA) and Pulp and Paper Safety Association (PPSA) American Forest & Paper Association (AF&PA) and Pulp and Paper Safety Association (PPSA) Cart to Transport Heavier Items Long Distances (Aug. 2007) Cart to Transport Heavier Items Long Distances (Aug. 2007) Clearing Product Jams (May 2008) Clearing Product Jams (May 2008) Emptying Cutter Scrap Receptacles (May 2008) Emptying Cutter Scrap Receptacles (May 2008) Glue Table for Paper Roll Headers (July 2007) Glue Table for Paper Roll Headers (July 2007) Inserting Spindle into Paper Roll (July 2007) Inserting Spindle into Paper Roll (July 2007) Moving Paper Rolls (May 2008) Moving Paper Rolls (May 2008) Operation for Cap Sheets and Corner Post (May 2008) Operation for Cap Sheets and Corner Post (May 2008) Plastic Strap Spool Assembly (May 2008) Plastic Strap Spool Assembly (May 2008) Replacing Wire Spool on Baler (May 2008) Replacing Wire Spool on Baler (May 2008) Stacking Corrugated Boxes with Corner Stacker (July 2007) Stacking Corrugated Boxes with Corner Stacker (July 2007) Transport and Instillation of Bailing Wire Coil (Aug. 2007) Transport and Instillation of Bailing Wire Coil (Aug. 2007) Transporting Cutting Dies with Hand Truck (Oct. 2006) Transporting Cutting Dies with Hand Truck (Oct. 2006)

11. 9/10/08DTS11 Success Stories NTSP NTSP Asset Distribution Facility Asset Distribution Facility Dual Monitors Dual Monitors Ladders Ladders Standard Format – Developed Waiting for Final Approval Standard Format – Developed Waiting for Final Approval

12. 9/10/08DTS12 Success Stories Standard Format Standard Format Company Name Company Name Industry Industry Task Task # of Employees # of Employees Success Brief Success Brief Narrative of the Problem Narrative of the Solution Narrative of Impact Pictures Before and After

13. 9/10/08DTS13 Success Stories http://www.osha.gov/SLTC/ergonomics/succe ss_stories.html http://www.osha.gov/SLTC/ergonomics/succe ss_stories.html http://www.osha.gov/dcsp/compliance_assist ance/success_stories.html#Success http://www.osha.gov/dcsp/compliance_assist ance/success_stories.html#Success

14. 9/10/08DTS14 Computer Workstations

15. 9/10/08DTS15 Let Me Tell You a Story Completely new Building in 2004 Completely new Building in 2004 Open Architecture Open Architecture Cube Farm Cube Farm

16. 9/10/08DTS16 Our Advantages Desks are Assigned to a Person Desks are Assigned to a Person No Sharing No Sharing Few People Work Exclusively at the Desk Few People Work Exclusively at the Desk Already Had Adjustable Seating Already Had Adjustable Seating Ergonomist on Staff Ergonomist on Staff

17. 9/10/08DTS17 Our Disadvantages GSA GSA Provides a Designer Who Has A Supplier Provides a Designer Who Has A Supplier They come in and Tell you what vendor to use They come in and Tell you what vendor to use #1 - Prison Products #1 - Prison Products Little Chance for Specification – Unless You Know What You Want Little Chance for Specification – Unless You Know What You Want

18. 9/10/08DTS18 Guiding Principle – You Are All Alike Conformity Rules

19. 9/10/08DTS19 The Way We Really Are 65 to 410 65 to 410 30ish to 80ish 30ish to 80ish Full Time to 10% Computer Users Full Time to 10% Computer Users Laptop to Multi Screen Desk Top Laptop to Multi Screen Desk Top

20. 9/10/08DTS20 Standard Paradigm Aesthetics over Functionality

21. 9/10/08DTS21 Traditional Approach Office Designer Is Turned Loose Office Designer Is Turned Loose Provide a Standard (fixed-height Workstation That Looks Great Provide a Standard (fixed-height Workstation That Looks Great Receive Complaints or log injuries Receive Complaints or log injuries Modify with Add-ons (Band-Aids) to make furniture useable Modify with Add-ons (Band-Aids) to make furniture useable Keyboard tray Keyboard tray Foot rests Foot rests

22. 9/10/08DTS22 We Didnt Want To Go Down That Road

23. 9/10/08DTS23 Workstation Guidelines Computer Workstation e-Tool Computer Workstation e-Tool www.osha.gov/SLTC/etools/ computerworkstations/index.html ANSI-HFES 100-1988 ANSI-HFES 100-1988 BSR-HFES 100 - Human Factors Engineering of Computer Workstations – 03/2002 BSR-HFES 100 - Human Factors Engineering of Computer Workstations – 03/2002 Final Release - 10/2007 Final Release - 10/2007 Personal Experience Personal Experience

24. 9/10/08DTS24 Workstation Guidelines Wanted a Workstation to Accommodate These Postures Wanted a Workstation to Accommodate These Postures

25. 9/10/08DTS25 What We Wanted Aesthetically Pleasing Aesthetically Pleasing Adjustable To Fit Staff Adjustable To Fit Staff No Keyboard Trays No Keyboard Trays Unstable and Puts Monitor too High Unstable and Puts Monitor too High Expensive ($75-$450) Expensive ($75-$450) Good for Multi-User or Current Equip Good for Multi-User or Current Equip No Footrests No Footrests Anchors and Limits Movement Anchors and Limits Movement

26. 9/10/08DTS26 What We Wanted Under work surface height 22 to 28 Under work surface height 22 to 28 Monitor so gaze angle is 15 to 20 degrees below Monitor so gaze angle is 15 to 20 degrees below Corner Monitor Placement Proper Body Postures Corner Monitor Placement Proper Body Postures Straight Leading Edge to Limit Reaches Straight Leading Edge to Limit Reaches

27. 9/10/08DTS27 Our Approach Basic Premise - Feet flat on the floor Basic Premise - Feet flat on the floor Test Sit Test Sit We had 3 Stand-Alone Height Adjustable Desks We had 3 Stand-Alone Height Adjustable Desks Created 24, 26, and 28 Sample Created 24, 26, and 28 Sample Asked all to test at different heights Asked all to test at different heights Subtle Counseling on Desirable Parameters - Subtle Counseling on Desirable Parameters - Ordered to Their Desires Ordered to Their Desires

28. 9/10/08DTS28 Whoa – Wait a Minute Met With A Little Resistance Met With A Little Resistance Staff Staff Vendors Vendors Management Management

29. 9/10/08DTS29 Resistance Staff Staff Felt Shorter Desk was Degrading Felt Shorter Desk was Degrading Wanted Maximum Storage Wanted Maximum Storage Lower = Less Lower = Less Dual Duty – Reading/Writing and Computer Dual Duty – Reading/Writing and Computer

30. 9/10/08DTS30 Resistance Manufacture Resisted Lowering Manufacture Resisted Lowering Also Had Installation Crew Also Had Installation Crew More Time and Oversight More Time and Oversight Custom Ordering of Equipment Custom Ordering of Equipment

31. 9/10/08DTS31 Resistance Vendor Convinced Management that Rounded was more Feng Shui Vendor Convinced Management that Rounded was more Feng Shui They Had These Pieces in Stock They Had These Pieces in Stock

32. 9/10/08DTS32 Resistance Management Management Management Wanted the Look of Rounded Corners Management Wanted the Look of Rounded Corners Afraid of the Hodge- Podge Look Afraid of the Hodge- Podge Look Minimize the hassle of special orders. Minimize the hassle of special orders. There would be Continued special order as employees moved. There would be Continued special order as employees moved.

33. 9/10/08DTS33 Address the Resistance – We Split the Baby

34. 9/10/08DTS34 Score 1 For Function Split the Work Top Split the Work Top Computer Area Computer Area Paper Work Area Paper Work Area Storage Area Storage Area

35. 9/10/08DTS35 Created a Keyboard Corner 24 Floor to Bottom of table – Lowest 24 Floor to Bottom of table – Lowest Still Maintained Storage Still Maintained Storage

36. 9/10/08DTS36 7 Separate Work Configurations 24 Lowest - 410 to 5623% 24 Lowest - 410 to 5623% 25- 410 to 56 6% 25- 410 to 56 6% 26 - 54 to 64% 26 - 54 to 64% 27- 54 to 6 2% 27- 54 to 6 2% 28 - 56 to 6 24% 28 - 56 to 6 24% 30- Std - 510 to 6463% 30- Std - 510 to 6463% 31 - - 62 to 672% 31 - - 62 to 672%

37. 9/10/08DTS37 Configurations

38. 9/10/08DTS38 Score 1 for Aesthetics Went on Vacation and the Vendors took Over Went on Vacation and the Vendors took Over Scramble to Accommodate Scramble to Accommodate Removed Chair Arms Removed Chair Arms Turned Arms Around Turned Arms Around Lowered Arms to Be Same as Desk Height Lowered Arms to Be Same as Desk Height

39. 9/10/08DTS39 What We Accomplished 100% Satisfaction – Especially Shorter 100% Satisfaction – Especially Shorter Reduced Neck Fatigue Reduced Neck Fatigue Reduced Wrist and Forearm Pain Reduced Wrist and Forearm Pain Reduced Pain In Legs Reduced Pain In Legs Fine Tune the Desk Heights and Chairs on an Ongoing Basis. Fine Tune the Desk Heights and Chairs on an Ongoing Basis. Have Lowered 10 More Since Initial Setup Have Lowered 10 More Since Initial Setup

40. 9/10/08DTS40 OSHA e-Tools and Topics Pages You Are The Answer

41. 9/10/08DTS41 OSHA Electronic Products e-Tools & Topics Pages Help Workers Help Themselves

42. 9/10/08DTS42 What Are They (www.osha.gov) eTools are "stand-alone," interactive, Web-based training tools on occupational safety and health topics. They are highly illustrated and utilize graphical menus….... eTools are "stand-alone," interactive, Web-based training tools on occupational safety and health topics. They are highly illustrated and utilize graphical menus…....

43. 9/10/08DTS43 What Are They The OSHA Safety and Health Topics website has assembled a wide variety of information on more than 150 topics to provide users relevant reference materials including standards, directives, training materials, etc. The OSHA Safety and Health Topics website has assembled a wide variety of information on more than 150 topics to provide users relevant reference materials including standards, directives, training materials, etc.OSHA Safety and Health TopicsOSHA Safety and Health Topics

44. 9/10/08DTS44 Living Document We Need Your Help Option #1 General Readership Input

45. 9/10/08DTS45 Living Document IF YOU HAVE TECHNICAL QUESTIONS ON USE OF THE OSHA WEB SITE IF YOU HAVE TECHNICAL QUESTIONS ON USE OF THE OSHA WEB SITE Electronic Mail Form Electronic Mail Form Website Error Report Website Error Report

46. 9/10/08DTS46 Option #2 Editorial Boards Living Document

47. 9/10/08DTS47 Ed Boards Federal Employee as Editor Federal Employee as Editor Anyone With Interest and Knowledge as a Board Member Anyone With Interest and Knowledge as a Board Member

48. 9/10/08DTS48 Thank You Brett Besser Brett Besser Salt Lake Technical Center 8660 South Sandy Parkway 8660 South Sandy Parkway Salt Lake City, UT 84070 Salt Lake City, UT 84070 801-233-4911 801-233-4911 besser.brett@dol.gov besser.brett@dol.gov