1. Early Intervention for First- Year Students How can you reach out to students who are struggling in classes BEFORE ITS TO LATE?

2. Approach to Developing/Supporting Student Capacity: Where Weve Been PASSIVE ACTIVE Pressure of large student caseloads Philosophy: Sink or Swim Students enter the University less than fully-formed, either in knowledge or maturity Feedback is central to learning and adjustment; early feedback is more effective than later. An active and intentional role in promoting student learning capacity and successful adjustment works in the interest of student success and an engaged learning community

3. Thoroughly Collaborative Efforts The Committee on the First-Year Academic Experience Collaborating Units: – Departments – Residence Life – TILT – CASA – Registrar – ACNS – Support Services (many)

4. EARLY TO MID-SEMESTER OF STUDENTS FIRST YEAR Proactive Interventions Taking stock Taking stock Early Grade Feedback Early Grade Feedback U Turn U Turn POST-SEMESTER Project Success, PEAK Project Success, PEAK Precipitous GPA Change Precipitous GPA Change Non-registered Non-registered Ram-Grad Outreach Ram-Grad Outreach

5. Taking Stock First year students complete a survey after 3 weeks in fall semester assessing their experiences to identify risk factors. During the Fall 2011 semester, 3942 of the first year students living on campus (91%) completed the MAP Works survey, and 3545 students who completed the survey (90%) also met with a Resident Assistant (RA).

6. Taking Stock Taking Stock at Mid-Semester – MAP-Works survey given to all first-year students (on and off campus) during the fourth week of classes – One-on-one conversations are conducted with all first-year residents on campus and their Resident Assistant (student staff). – Follow-up by Resident Directors (full time staff) and Assistant Residence Directors (GAs) for those students that show a significant need for additional assistance and resources based on survey and input from RA staff.

7. Taking Stock using Map-Works

8. Taking Stock FA11 Taking Stock Students (n=4519) 3993 on and off-campus students completed the survey (88%) (3942 on campus, 51 off) Of the 3942 on-campus students that completed the survey, 3547 met with their RA for a 1:1 conversation (90%) FA11 term GPA for on-campus students that completed the survey and met with their RA: 2.90 (n=3338) FA11 term GPA for on-campus students that completed the survey but did not meet with their RA: ­­­­2.74 (n=354) FA11 term GPA for students that did not complete the survey, but still met with their RA: 2.63 (n=273) FA11 term GPA for on-campus students that did not complete the survey or meet with their RA: ­­­­2.42 (n=87)

9. Successes and Best Practices

11. Early Grade Feedback Instructors assign S/U Thursday of fifth week Enter in Blackboard Collect and Share Data Collect centrally through Blackboard Intervention By AVP/Advisor to Provost, Resident Directors and Assistant Resident Directors; IU Advisors and Academic Support Coordinators; Colleges Varying intensity, from email message to individual meeting Assessment Final grades, for students with Us

12. Courses Participating CHEM labs 104, 108, 112, 114 CHEM 111* COMP 150 (17 selected sections) CS 160 HIST 101, 150 LIFE 102 labs* MATH 130 and 100-level Calculus Courses (141, 155, 160, 161, 180)* MATH PACe Courses (117, 118, 124, 125, 126)* PSY 100 *Tutoring offered in these courses Please note: some of these classes have selected sections participating

13. Course Section Participation (Fall 2011) 190 of 221 sections reported (86% response) Data reported on more than 8,000 students Unsatisfactory indicators (U) for 1,872 students – More than 1 U for 226 of these – 64% of Us were freshmen; 36% were non- freshmen

14. Predictive Power of the Early Progress Indicator (S/U) S Students with S in the 5 th week: ~90% ~90% chance of a final course grade of C or above U Students with U in the 5 th week: ~52% ~52% chance of a final course grade of C or above

15. Interventions for Students with Us Email to Non- Freshmen Success Strategy Workshop: U-Turn Email to Freshmen Email from Residence Hall (RHD/AHD) Postcard from RD/AD Meeting with RD/AHD Email and/or phone calls In-person meetings Through Residence Life Through Acad. Support Coordinators/ IU & Engineering Advisors Through Colleges Email and/or phone calls In-person meetings

16. Advisor Outreach Academic Advisors sent 1545 emails, made 114 phone calls, and conducted 280 in-person contacts (1939 total contacts) to students receiving an unsatisfactory rating.

17. End of Term Grade Outcomes for Students

19. U-Turn Event One-Stop-Shop: – Student self- assessment – Individualized consultation – 16 Resource Services – Plan of Action

20. U-Turn This Fall, 370 Students attended the U-Turn event For students who received a U and attended the U Turn Event in fall 2010, 16% received a D or F in the course; compared to 41% of all students who received a U and earned a D or F grade.

21. Non Registered Student Outreach Registrar Identifies students Students not registered for subsequent semester by priority registration deadline Collect and Share Data Advisor Assignments Excel spread sheets Intervention By Registrar, IU Advisors, Academic Support Coordinators & Colleges Email, phone call, individual meeting Assessment Registration prior to subsequent semester

22. Precipitous Grade Change Outreach Grades Post (end of term) Compare term GPAs from one semester to the next Identify students in good standing who are struggling Collect and Share Data Advisor Assignments Excel spread sheets Intervention By IU Advisors and Academic Support Coordinators; Colleges Email, phone call, individual meetings Assessment Number of contacts, GPA in subsequent semester

23. Project Success Grades Post (end of term) Identify students on Academic Probation PRB1 in Spring PRB2 in Fall Collect Data Identify target population Intervention By Collegiate Success Coach Students register for 8 week workshop Sessions focus on study skills, time management, campus resources, academic policy, faculty panel, etc. Assessment GPA & Academic standing in subsequent semester

24. PEAK Grades Post (end of term) IU students on academic probation are identified Collect data Data is collected Intervention By IU Advisors Students are placed in PEAK RamCT Shell Students complete PEAK program online Students attend PEAK advising appointment Assessment Completion of PEAK & academic standing in subsequent semester

25. Readmitted students on PRB Admissions Identifies students Through the intent to return form & readmit process Data Collected Access Database Intervention Letter from Admissions regarding return Collegiate Success Coach Provides outreach Students Attend 1 hour Ram Reconnect Workshop Assessment Attendance at workshop, GPA & academic standing in subsequent semester

26. Dismissal Appeals Students awarded appeal Students granted an additional semester on academic probation prior to dismissal Scholastic Standards Committee awards appeal Data available Scholastic Standards Committee shares data Intervention Collegiate Success Coach provides outreach Students Attend 1 hour Ram Reconnect Workshop students meet individually with coach throughout the semester (3xs) Assessment Attendance at workshop & meetings, GPA & academic standing in subsequent semester

27. Graduation Outreach Census each semester Compile a list of stop out students over 90 credits, in good standing, in target cohorts Collect data Pull data from ODS Cross reference data with Student conduct Access Database Intervention Collegiate Success Coach provides outreach Online survey, email, phone outreach, Ram Grad Award announcement Provide ongoing support Assessment Number of students that complete their degree program prior to the 6yr deadline

28. Advisor Tracking Identifying Students Documenting Outreach

31. Advisee List advisorNameFirstNameUndergradGPAUndergradCreditsTotalMRT_ProgramDescriptionEGFGPA_0NonRegPGC_1_3 date_addeddate_added DiGregorio, GayeJohn2.664534591175Undeclared DiGregorio, GayeSarah1.20881318771Continuing Education

35. Active Outreach can make a difference