2. Overview i.Reminder of the scenario ii.Waiting for the right opportunity iii.Process – the Projects Methodology i.(Analysis, Design, Develop/Test, Deploy, etc) iv.Challenges v.Lessons

3. Scenario the story so far Bernard CHEESE (1925) A fisherman's story 1956 Felix Man Collection, Special Government Grant 1972 lithograph, printed in colour, from multiple stones/plates 72.509.83 Lots of movements, short turnaround times Solution: specialist art handlers CSRS built in-house to manage requests CSRS developer left = no ongoing support/ development Not compatible with NGAs SOE Functional limitations Needed to replace CSRS Desire to avoid third-party solution (or face the same issues) Made sense to move to EMu

4. Opportunity waiting for the right moment Discussed with KE for years but… NGA lacked internal resources to focus on the project Werent fully across the complexities –parent-child records –independently moveable functions Technology –EMu client interface –Along came IMU James COOK (1904 - 1960) UK, Europe 1924-27; Australia from 1928 Sandy MCKENRICK COMMUNITY ARTS PROJECT BY THE CITY OF FREMANTLE Postcard: Opportunity, choice, discovery. Australia 1989 Gift of James Cook 1993 planographic lithograph, printed in colour, from process plates 93.1846

5. The Process Project Methodology http://www.sourceedge.com

6. Analysis phase concept A lot of conceptualising of the project had been done over the preceding years. Marks presentation at 2010 EMu Conference in Brisbane Documents analysing other EMu customers Full comparison of CSRS with current EMu client solutions Scope of the project already clear Roger KEMP (1908 - 1987) BALDESSIN'S STUDIO Concept one Australia 1972 Gift of Merle Kemp, the artist's widow 1996 Intaglio; etching, printed in black ink, from zinc one plate 96.571

7. Design phase Needs analysis, through discussion with KE staff Provided CSRS documentation Gave demonstration in person, provided screenshots. The Spec –Word document –Collaborative design George W. LAMBERT (1873 - 1930) Australia from 1921 (Costume design for 'The Persian Garden': Man in skull cap) Australia (1922) Gift of John Brackenreg 1977. black pencil 77.260.6.1.3

8. Design phase WebEx meetings Importance of visualising –Interface design using Balsamiq CSRS as starting point Design screen Add notes –Represent ideas using tools you know (Excel) Personal meeting to discuss complex issues Revise the spec (11 versions)

9. Development phase Overlap with Testing phase Required NGA IT environment (webserver) KE built according to the spec came to us with questions –JIRA Ticketing System Remote Server –KE hosted environment –More efficient for KE to apply fixes –Web interface testing only Wolfgang SIEVERS (1913 - 2007) Australia from 1938 Building No. 2. Warehouse: Technical development section: Test laboratory. Machine room Gift of State Library of Victoria (by exchange) 2004. gelatin silver photograph 2004.299

10. Testing phase JIRA Tickets –Separate Queue from general support –Tracking ticket status - new status options: Ready to deploy Deployed Closed Issue – multiple staff accessing ticket list NGA Local testing install –Slower deployment of fixes –First time seeing the EMu client module Wolfgang SIEVERS (1913 - 2007) Australia from 1938 Spinning and draw twist building: test laboratory: British Nylon Spinners, October 1958 Gift of State Library of Victoria (by exchange) 2004. gelatin silver photograph 2004.298

11. Deployment / Release / Maintenance Deployment soon Impact on server performance Impact on licenses Find out what the users really think Phase 1.5 Fix things weve missed –In the spec (searching) –Discovered through testing (frame in a holder) –Discovered by users when we go live

12. The Process Project Methodology http://www.sourceedge.com

13. Deployment / Release / Maintenance Phase 2 and beyond Exploring which workflows could benefit from an IMU interface Prioritising those projects –According to NGA corporate priorities

14. Challenges Distractions from testing –Annual Report –Council Meetings –Subsequent Projects –General Support –Supporting CSRS Scope Creep – devil in the details –Things you cant anticipate –Only become apparent when you are testing

15. Challenges Project Fatigue Noel COUNIHAN (1913 - 1986) AUSTRALIAN PRINT WORKSHOP Sleep Australia 1978 Australian Print Workshop Archive 2, purchased with the assistance of the Gordon Darling Australasian Print Fund 2002 relief; linocut, printed in black ink, from one block 2002.431.1238

16. Lessons Dont bite off more than you can chew Can never have too much detail but where to draw the line? Acceptance (& Zen) –Costs will blow out –Timeframes will blow out –Dont let perfect get in the way of better –Theres always Phase 1.5, 2, 3 Seated Jina India 1163 Purchased 2003 marble 2003.478

17. Contact See us at the Showcase Your System Contact us –Mark Bradley mark.bradley@nga.gov.au 02 6240 6539 –Jennifer Drysdale jennifer.drysdale@nga.gov.au 02 6240 6568